HELP PLEASE!!! Blue screen!

I'm trying to communicate to my car's PCM with a brand new laptop, with
no success.

I'm getting a blue screen problem, and hopefully someone can help me
out.

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Files that help describe the problem (some files may no longer be
available)
Mini080808-04.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: a
BCP1: 00000038
BCP2: 00000002
BCP3: 00000001
BCP4: 81A9B4E0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Windows NT Version 6.0 Build: 6001 Service Pack 1
Product (0x3): Windows Vista (TM) Home Premium
Edition: HomePremium
BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033

I have a minidump file to if someone wants it......I don't know what to
do.

Thanks

dm


--
dmoss69
Posted via http://www.vistaheads.com

"dmoss69" <> wrote in message
news:...
>
> I'm trying to communicate to my car's PCM with a brand new laptop, with
> no success.
>
> I'm getting a blue screen problem, and hopefully someone can help me
> out.
>

Are you using a car manufacturers program/utility? Is there an update for
vista? (I'm guessing here that as you say the laptop is new you might have
used the utility with an earlier OS).

Also I hope you have said laptop is fully backed up.

New laptop? They usually have a one year warranty. Contact OEM tech support.

"Spikey" wrote:

>
> "dmoss69" <> wrote in message
> news:...
> >
> > I'm trying to communicate to my car's PCM with a brand new laptop, with
> > no success.
> >
> > I'm getting a blue screen problem, and hopefully someone can help me
> > out.
> >
>
> Are you using a car manufacturers program/utility? Is there an update for
> vista? (I'm guessing here that as you say the laptop is new you might have
> used the utility with an earlier OS).
>
> Also I hope you have said laptop is fully backed up.
>
>

Is the software used for connecting certified for use in Vista?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"dmoss69" <> wrote in message
news:...
>
> I'm trying to communicate to my car's PCM with a brand new laptop, with
> no success.
>
> I'm getting a blue screen problem, and hopefully someone can help me
> out.
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Files that help describe the problem (some files may no longer be
> available)
> Mini080808-04.dmp
> sysdata.xml
> Version.txt
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem,
> opening a copy of the files could harm your computer.
> Extra information about the problem
> BCCode: a
> BCP1: 00000038
> BCP2: 00000002
> BCP3: 00000001
> BCP4: 81A9B4E0
> OS Version: 6_0_6001
> Service Pack: 1_0
> Product: 768_1
>
> Windows NT Version 6.0 Build: 6001 Service Pack 1
> Product (0x3): Windows Vista (TM) Home Premium
> Edition: HomePremium
> BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
> Flavor: Multiprocessor Free
> Architecture: X86
> LCID: 1033
>
> I have a minidump file to if someone wants it......I don't know what to
> do.
>
> Thanks
>
> dm
>
>
> --
> dmoss69
> Posted via http://www.vistaheads.com
>

I've been on the phone with tech help, and we're thinking a couple of
things.

First off, we reconfigured the laptop from the beginning.....then went
and got windows updates (didn't do first time, I got 21 updates
uploaded)......then HP updates(didn't do first time, got 7 updates
uploaded). Then we uninstalled nortons antivirus software (from
website, the first time I just used the uninstall on my laptop, they
reassured me that I hadn't removed it completely that way), I'm updating
my BIO's tonight, and then I'm gonna download my software again and try
it.


--
dmoss69
Posted via http://www.vistaheads.com