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Help! rund1132.exe - Application Error

 
 
Dianelt
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      07-06-2008
I cannot do windows update and get this message

The installation at OX7712490 ref mem at OX77124920. The memory could not
be read. Can anybody shed any light on this? Thanks
 
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PA Bear [MS MVP]
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      07-06-2008
Always state your Windows version and tell us how long you've been
experiencing a problem.

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsof....windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/....windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Dianelt wrote:
> I cannot do windows update and get this message
>
> The installation at OX7712490 ref mem at OX77124920. The memory could not
> be read. Can anybody shed any light on this? Thanks


 
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