Help! Service Pack 2

I updated to service pack 2 for windows xp. Now I can't use the start button
or get to the control panel or my computer. A message from Dr Watson keeps
popping up and it seems that things are running on the computer but no
windows pop up. I take on line classes and I really need heip. It's like
spyware is running lots of programs at one time. I can't even us the CD drive
to install a virus protection.

"Phil",

This almost sounds like a virus or malware. Can you try these same things
in Safe Mode? Here's how:
1. Restart your Windows XP machine
2. As the machine reboots and starts back up, immediately start pressing F8
every 1/2 second or so until you get a menu that includes "Safe Mode"
3. Select Safe Mode with Networking
4. Continue with bootup.
5. See now if you can use the Start button
6. Try to open the Control Panel
7. Try to open "My Computer."

After you obtain the answers to all of those last 3 procedures, reply to
this posting and let us know what you discovered.

Thanks,

Pat Walters [MSFT]
"Phil" <> wrote in message
news:8725FCA7-4860-4920-BC00-...
> I updated to service pack 2 for windows xp. Now I can't use the start
button
> or get to the control panel or my computer. A message from Dr Watson keeps
> popping up and it seems that things are running on the computer but no
> windows pop up. I take on line classes and I really need heip. It's like
> spyware is running lots of programs at one time. I can't even us the CD
drive
> to install a virus protection.