Help!!!, Servicepack problem

Hi,

At my company we updated 2 of our laptops (Asus) with the new servicepack 4,
after the update the computer just starts all over, like a loop. We have
tryied to start up in safe mode, but that does not help us, as soon as the
logon screen pops up the computer then restart.
I wonder if there is some way that we can uninstall the latest update ???
Please help us, these computers hold great amount of business information
that we are in need of, thats why we cant just reinstall them.

Hi Kwittusen,
WUPD could have put new device driver [one possibility]. Do not load all
drivers except the perfectly known versions in the safe mode. By that way
you can single out the problem.
If you had downloaded the service pack over the internet and your antivirus
not being upto date... you could have got a worm. In that case make sure
none of your programs which are in the startup use WWW service, Exchange
services, WebDAV, HTTP, IMAPI etc. Or better stop irrelevant startup
applications. Then get antivirus updates from another computer, run a
cleanup, update your antivirus online, disable autorestore point, do windows
update.
If you still require help put on a reply.
RV

"KWittusen" wrote:

> Hi,
>
> At my company we updated 2 of our laptops (Asus) with the new servicepack 4,
> after the update the computer just starts all over, like a loop. We have
> tryied to start up in safe mode, but that does not help us, as soon as the
> logon screen pops up the computer then restart.
> I wonder if there is some way that we can uninstall the latest update ???
> Please help us, these computers hold great amount of business information
> that we are in need of, thats why we cant just reinstall them.
>