Rosalie;
Use System Restore to go to a date/time before issue started:
Start/All Programs/Accessories/System Tools/System Restore
Then follow this:
http://www3.telus.net/dandemar/acdensp2.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"Rosalie" <> wrote in message
news:ACEAFC7A-E88B-4834-8AE8-...
>I just spent two hours saving and downloading SP2 and at the end it said it
> couldn't complete. Access was denied. Now my computer is soooooo slow.
> What
> happened and can I fix it?