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HELP - System Unusable

 
 
Bilbo
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      01-23-2009
From Performance_Maintenance NG

>A Vista Home Premium, SP1 Compaq notebook was infected by
>FunWebProducts adware and it was removed using MalwareBytes and
>SuperAntiSpyware.
>
>Prior to removal, Scroll bars didn't work, combo-boxes (like in ALL
>Programs) and Drop-down boxes -- all were "unstable" or just flat
>didn't work. Also, backspace key was ignored. Had to use mouse to
>select text and over-type it.. The symptoms have not changed.
>
>Unable to run System Restore -- cannot open Accessories|System Tools
>because of program list troubles.
>
>This affects all windows. IE, WE, FireFox, etc.
>
>Guidance appreciated.
>--


Lists in combo-boxes, drop-down boxes, All Programs, "oscillate"
between what you're trying to select and the top-most entry in the
list. It's not possible to open System Tools because of this. It's
not possible to open much of anything in Control Panel. I'm unable to
run SFC from a DOS box -- need administrator rights and can't seem to
get them for a DOS box.

The system is unusable as is.

Suggestions please...

--
BilBo
 
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Tyro
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      01-23-2009
Type cmd in Start's search box and press Ctrl+Shift+Enter. This will get you
to a command window in administrative mode. Then do as you please - such as
sfc /scannow

Tyro


"Bilbofakerubbish.domain.org>" <wlp<fauxat> wrote in message
news:...
> From Performance_Maintenance NG
>
>>A Vista Home Premium, SP1 Compaq notebook was infected by
>>FunWebProducts adware and it was removed using MalwareBytes and
>>SuperAntiSpyware.
>>
>>Prior to removal, Scroll bars didn't work, combo-boxes (like in ALL
>>Programs) and Drop-down boxes -- all were "unstable" or just flat
>>didn't work. Also, backspace key was ignored. Had to use mouse to
>>select text and over-type it.. The symptoms have not changed.
>>
>>Unable to run System Restore -- cannot open Accessories|System Tools
>>because of program list troubles.
>>
>>This affects all windows. IE, WE, FireFox, etc.
>>
>>Guidance appreciated.
>>--

>
> Lists in combo-boxes, drop-down boxes, All Programs, "oscillate"
> between what you're trying to select and the top-most entry in the
> list. It's not possible to open System Tools because of this. It's
> not possible to open much of anything in Control Panel. I'm unable to
> run SFC from a DOS box -- need administrator rights and can't seem to
> get them for a DOS box.
>
> The system is unusable as is.
>
> Suggestions please...
>
> --
> BilBo


 
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Bilbo
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Posts: n/a

 
      01-23-2009
Thanks Tyro, that's gotten me started.
I couldn't even use HELP because of this.
Vertical Scroll bars just reset to the top of the window.
Running SFC now. Thanks...

On Fri, 23 Jan 2009 15:42:27 -0800, "Tyro" <> wrote:

>Type cmd in Start's search box and press Ctrl+Shift+Enter. This will get you
>to a command window in administrative mode. Then do as you please - such as
>sfc /scannow
>
>Tyro
>
>
>"Bilbofakerubbish.domain.org>" <wlp<fauxat> wrote in message
>news:.. .
>> From Performance_Maintenance NG
>>
>>>A Vista Home Premium, SP1 Compaq notebook was infected by
>>>FunWebProducts adware and it was removed using MalwareBytes and
>>>SuperAntiSpyware.
>>>
>>>Prior to removal, Scroll bars didn't work, combo-boxes (like in ALL
>>>Programs) and Drop-down boxes -- all were "unstable" or just flat
>>>didn't work. Also, backspace key was ignored. Had to use mouse to
>>>select text and over-type it.. The symptoms have not changed.
>>>
>>>Unable to run System Restore -- cannot open Accessories|System Tools
>>>because of program list troubles.
>>>
>>>This affects all windows. IE, WE, FireFox, etc.
>>>
>>>Guidance appreciated.
>>>--

>>
>> Lists in combo-boxes, drop-down boxes, All Programs, "oscillate"
>> between what you're trying to select and the top-most entry in the
>> list. It's not possible to open System Tools because of this. It's
>> not possible to open much of anything in Control Panel. I'm unable to
>> run SFC from a DOS box -- need administrator rights and can't seem to
>> get them for a DOS box.
>>
>> The system is unusable as is.
>>
>> Suggestions please...
>>
>> --
>> BilBo


--
BilBo
 
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Bilbo
Guest
Posts: n/a

 
      01-23-2009
SFC found nothing.
Using that CMD box, I finally navigated to the system restore app and
started it. It's taken a lot of work but I finally selected a restore
point back in December and am trying to use it. It's very difficult
to select anything other than the initial item in a drop-down box
because it keeps resetting to the top of the range. Sorting the list
in reverse is sometimes helpful but not in this case.
Hopefully, this restore point (it's a scheduled checkpoint) will get
us back into operation.

On Fri, 23 Jan 2009 15:42:27 -0800, "Tyro" <> wrote:

>Type cmd in Start's search box and press Ctrl+Shift+Enter. This will get you
>to a command window in administrative mode. Then do as you please - such as
>sfc /scannow
>
>Tyro
>
>
>"Bilbofakerubbish.domain.org>" <wlp<fauxat> wrote in message
>news:.. .
>> From Performance_Maintenance NG
>>
>>>A Vista Home Premium, SP1 Compaq notebook was infected by
>>>FunWebProducts adware and it was removed using MalwareBytes and
>>>SuperAntiSpyware.
>>>
>>>Prior to removal, Scroll bars didn't work, combo-boxes (like in ALL
>>>Programs) and Drop-down boxes -- all were "unstable" or just flat
>>>didn't work. Also, backspace key was ignored. Had to use mouse to
>>>select text and over-type it.. The symptoms have not changed.
>>>
>>>Unable to run System Restore -- cannot open Accessories|System Tools
>>>because of program list troubles.
>>>
>>>This affects all windows. IE, WE, FireFox, etc.
>>>
>>>Guidance appreciated.
>>>--

>>
>> Lists in combo-boxes, drop-down boxes, All Programs, "oscillate"
>> between what you're trying to select and the top-most entry in the
>> list. It's not possible to open System Tools because of this. It's
>> not possible to open much of anything in Control Panel. I'm unable to
>> run SFC from a DOS box -- need administrator rights and can't seem to
>> get them for a DOS box.
>>
>> The system is unusable as is.
>>
>> Suggestions please...
>>
>> --
>> BilBo


--
BilBo
 
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