I opened my laptop on the 16th and it said it had an automatic update. I was
working and didn't have time to reboot so I refused it multiple times. In the
middle of my work I accidently clicked "restart now" But the computer
wouldn't come back up. I couldn't even reboot in safe mode, I tried multiple
times. It would come up to a prompt screen, ask which mode I wanted to boot
up in, and then I would select and it would run over all of the computer's
information then the XP screen would come up and all the lights would go out,
everything went out, and it took me back to the prompt screen. It was
maddening. Finally a new screen came up. Something, RECOVERY, something... it
went through this whole process. When it came up, it reinstalled windows....
now I have lost all my programs. The computer thinks it's only been alive
since August 16th. I inherited this laptop and don't have the original
program discs... so... all my files are on here... but I can't open any of
them... ie- Photoshop photos, even Word Docs. IS there any way that I can get
my computer back to the way it was? I tried system restore, but it only goes
back to the day all this happened.
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