Help with Vista Wireless Connection

Hello,

My wireless is not turning on so that I can connect to my home wireless
network. The wireless is set to "on" on the switch on my computer.
When I reset my computer, the light turns on as if the wireless is
working. As vista starts up, the light and wireless connection remain
active, but as soon as vista is done starting up, the light indicating
my wireless radio is on turns off and I can't connect to any wireless
network.

Does this make sense? other computers in the house are connecting fine
to the wireless...but my computer is dropping it before i can even
connect. does anyone have any advice??

thanks!
-andrew


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andrewbashuk wrote:

>
> Hello,
>
> My wireless is not turning on so that I can connect to my home wireless
> network. The wireless is set to "on" on the switch on my computer.
> When I reset my computer, the light turns on as if the wireless is
> working. As vista starts up, the light and wireless connection remain
> active, but as soon as vista is done starting up, the light indicating
> my wireless radio is on turns off and I can't connect to any wireless
> network.
>
> Does this make sense? other computers in the house are connecting fine
> to the wireless...but my computer is dropping it before i can even
> connect. does anyone have any advice??

What you haven't told us:

1. Is this a laptop or a desktop?

2. Is the wireless adapter built into the machine as in a laptop or is it a
separate component you added? If the latter, what make/model?

3. The answer to The First Question of Troubleshooting: what changed between
the time things worked and the time they didn't? (or was it always like
this)

4. What you've already done to troubleshoot, including calling the computer
mftr.'s tech support if the machine is an OEM (HP, Dell, Sony, etc.).

As a guess, try installing your wireless adapter's drivers. Make sure you
get the correct ones for Vista from either the computer mftr.'s website for
your specific model machine (if the adapter came with the computer) or from
the adapter mftr.'s website if you added it.

If installing the correct drivers doesn't help, please provide the missing
details so you can get focused help.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Hi,

As Malke points out there is a lot we don't know about your system.

But I had a similar problem when I had purchased my new laptop several
months ago and the solution was fairly simple: I clicked on the LAN icon in
the notification area of the taskbar (usually the far right end of task bar
at bottom of screen) and turned the computer's wireless adapter ON. This is a
software "ON" switch.

Go to Windows Help and Support and look for the computer manufacturer's
instructions to "enable the wireless adapter."

The strange thing with my computer is that I had to perform this function
about once a day for a few weeks and I could not find any logical reason for
the cause. Now, several months later with SP1 updates and the latest BIOS
from the manufacturer this strange symptom has disappeared and my wireless is
working 99% fault free.

Other options to diagnose or fix this problem are:

1) Welcome Center > Connect to the Internet (use the diagnosis tools.)
2) Control Panel > Network and Internet > Network and Sharing Center (use
these tools )
3) If wireless had worked previously then try System Restore. (my favorite
last resort)

oscar


"andrewbashuk" wrote:

>
> Hello,
>
> My wireless is not turning on so that I can connect to my home wireless
> network. The wireless is set to "on" on the switch on my computer.
> When I reset my computer, the light turns on as if the wireless is
> working. As vista starts up, the light and wireless connection remain
> active, but as soon as vista is done starting up, the light indicating
> my wireless radio is on turns off and I can't connect to any wireless
> network.
>
> Does this make sense? other computers in the house are connecting fine
> to the wireless...but my computer is dropping it before i can even
> connect. does anyone have any advice??
>
> thanks!
> -andrew
>
>
> --
> andrewbashuk
> ------------------------------------------------------------------------
> andrewbashuk's Profile: http://forums.techarena.in/member.php?userid=51682
> View this thread: http://forums.techarena.in/showthread.php?t=986835
>
> http://forums.techarena.in
>
>

Malke;3804819 Wrote:
> andrewbashuk wrote:
>
> >
> > Hello,
> >
> > My wireless is not turning on so that I can connect to my home
> wireless
> > network. The wireless is set to "on" on the switch on my computer.
> > When I reset my computer, the light turns on as if the wireless is
> > working. As vista starts up, the light and wireless connection
> remain
> > active, but as soon as vista is done starting up, the light
> indicating
> > my wireless radio is on turns off and I can't connect to any
> wireless
> > network.
> >
> > Does this make sense? other computers in the house are connecting
> fine
> > to the wireless...but my computer is dropping it before i can even
> > connect. does anyone have any advice??
>
> What you haven't told us:
>
> 1. Is this a laptop or a desktop?
>
> 2. Is the wireless adapter built into the machine as in a laptop or is
> it a
> separate component you added? If the latter, what make/model?
>
> 3. The answer to The First Question of Troubleshooting: what changed
> between
> the time things worked and the time they didn't? (or was it always
> like
> this)
>
> 4. What you've already done to troubleshoot, including calling the
> computer
> mftr.'s tech support if the machine is an OEM (HP, Dell, Sony, etc.).
>
> As a guess, try installing your wireless adapter's drivers. Make sure
> you
> get the correct ones for Vista from either the computer mftr.'s website
> for
> your specific model machine (if the adapter came with the computer) or
> from
> the adapter mftr.'s website if you added it.
>
> If installing the correct drivers doesn't help, please provide the
> missing
> details so you can get focused help.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!

Malke-
Thanks for your response. To answer your questions...
1. Laptop
2. Built in. (brand new sony vaio)
3. Nothing that I know of (or that I changed personally) I purchased
the computer when out of town, and first connected to two separate
wireless networks (DFW airport and in a hotel) and connected fine both
times. THis problem has only started since I've attempted to connect
to my home wireless network. (which is working fine for other
computers in the house and i'm able to connect to wired.)
4. Outside of resetting the computer, this site was my first attempt
at troubleshooting with actual, qualified help. I thought I'd have
better luck here (also because I got home late last night and Sony
wasn't open at midnight on sunday (how great is the internet, by the
way...)


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andrewbashuk wrote:

> Malke-
> Thanks for your response. To answer your questions...
> 1. Laptop
> 2. Built in. (brand new sony vaio)
> 3. Nothing that I know of (or that I changed personally) I purchased
> the computer when out of town, and first connected to two separate
> wireless networks (DFW airport and in a hotel) and connected fine both
> times. THis problem has only started since I've attempted to connect
> to my home wireless network. (which is working fine for other
> computers in the house and i'm able to connect to wired.)
> 4. Outside of resetting the computer, this site was my first attempt
> at troubleshooting with actual, qualified help. I thought I'd have
> better luck here (also because I got home late last night and Sony
> wasn't open at midnight on sunday (how great is the internet, by the
> way...)

From what you're saying, I doubt that calling Sony will be useful since you
know the wireless works fine with other networks. I would say your next
step is to make sure that your home router is compatible with Vista. Go to
the router mftr.'s website and find out. Also update its firmware, if an
update is available. If you are using WEP instead of a more secure
encryption method, first try with no encryption at all. If you can connect,
try with at least WPA - WPA2 Personal is even better. Note: all devices
connecting wirelessly must support the level of encryption you choose.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Melke-

Let me ask you this though...normally, like on my past pc, in my area
there are dozens of wireless networks that i should be able to see.
they are all encrypted, and i can't connect, but they are there.
cannot see any networks, including my own. the LED indicating that m
wireless is turned on on my computer is not lit, and when i ask th
computer to diagnose the problem as to why i'm not connecting, it come
back telling me that my wireless connection is not enabled.

something in vista is overriding the enabling of my wireless device.
like i said in my original post, when i reset the computer, it is o
very briefly, but is then shut off. something is turning it off...

what do you think should be my next step??

thanks for all your help!
-andre

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Andrew,

I have a Sony Vaio laptop also and had a similar problem.

Problem:

No Wireless connection in Sony Vaio:

This is what happens:

User turns on wireless switch but no connection. Using diagnosis tools
results in a statement that says the circuit or LAN card is not connected.

FIX:

Go to task bar notification area at right bottom of screen. Click green icon
LAN. Select 2.5 MHZ. User will be connected.

oscar


"andrewbashuk" wrote:

>
> Melke-
>
> Let me ask you this though...normally, like on my past pc, in my area,
> there are dozens of wireless networks that i should be able to see.
> they are all encrypted, and i can't connect, but they are there. i
> cannot see any networks, including my own. the LED indicating that my
> wireless is turned on on my computer is not lit, and when i ask the
> computer to diagnose the problem as to why i'm not connecting, it comes
> back telling me that my wireless connection is not enabled.
>
> something in vista is overriding the enabling of my wireless device.
> like i said in my original post, when i reset the computer, it is on
> very briefly, but is then shut off. something is turning it off...
>
> what do you think should be my next step??
>
> thanks for all your help!
> -andrew
>
>
> --
> andrewbashuk
> ------------------------------------------------------------------------
> andrewbashuk's Profile: http://forums.techarena.in/member.php?userid=51682
> View this thread: http://forums.techarena.in/showthread.php?t=986835
>
> http://forums.techarena.in
>
>

Oscar-

Thanks for your help, but I do not see what you're talking about. M
task bar notification area does not have a green icon that says LAN.
The computer is currently connected to the internet through a LAN, bu
like i said before,continues to tell me that my wireless adapter is no
turned on even though it is.


I have attached a screen shot in case the icon is there and I'm jus
missing it. Please let me know what you think I should do next...

Thanks,
Andre

+-------------------------------------------------------------------
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oscar wrote:

> Andrew,
>
> I have a Sony Vaio laptop also and had a similar problem.
>
> Problem:
>
> No Wireless connection in Sony Vaio:
>
> This is what happens:
>
> User turns on wireless switch but no connection. Using diagnosis tools
> results in a statement that says the circuit or LAN card is not connected.
>
> FIX:
>
> Go to task bar notification area at right bottom of screen. Click green
> icon LAN. Select 2.5 MHZ. User will be connected.
>
> oscar
>
>
> "andrewbashuk" wrote:
>
>>
>> Melke-
>>
>> Let me ask you this though...normally, like on my past pc, in my area,
>> there are dozens of wireless networks that i should be able to see.
>> they are all encrypted, and i can't connect, but they are there. i
>> cannot see any networks, including my own. the LED indicating that my
>> wireless is turned on on my computer is not lit, and when i ask the
>> computer to diagnose the problem as to why i'm not connecting, it comes
>> back telling me that my wireless connection is not enabled.
>>
>> something in vista is overriding the enabling of my wireless device.
>> like i said in my original post, when i reset the computer, it is on
>> very briefly, but is then shut off. something is turning it off...
>>
>> what do you think should be my next step??

I expect the other poster is using the Sony wireless manager instead of the
Windows Vista one. This is a guess of course. If you're using the Windows
manager, switch to the Sony one and see if that solves the issue. Otherwise
you will need to call Sony tech support. There is always the possibility
that your wireless adapter is faulty.

Other than that, I'm out of ideas because I can't see your computer. I'm
sorry I was unable to help you.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Andrew,

Looking at your screen copy the green LAN icon isn't there because the Vista
network icon indicates that you're connected to the internet and your
wireless adapter is already set up.


If you have exhausted all of Vista's Networking tools, I'd contact Sony.

best of luck,

oscar
>
> Oscar-
>
> Thanks for your help, but I do not see what you're talking about. My
> task bar notification area does not have a green icon that says LAN.
> The computer is currently connected to the internet through a LAN, but
> like i said before,continues to tell me that my wireless adapter is not
> turned on even though it is.
>
>
> I have attached a screen shot in case the icon is there and I'm just
> missing it. Please let me know what you think I should do next...
>
> Thanks,
> Andrew
>
>
> +-------------------------------------------------------------------+
> |Filename: desktop.jpg |
> |Download: http://forums.techarena.in/attachmen...chmentid=6912|
> +-------------------------------------------------------------------+
>
> --
> andrewbashuk
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>