Help wanted... installing Printer...

HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
installed - USB Hard wired.
Wireless network in the home.

Other laptops (in particular Dell Inspiron 9300 with XP) able to install and
print correctly. (wireless connection)

New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless connection)

Have worked through the ADD PRINTER process multiple times --
unsuccessfully. Errors range from can't find driver... to Installed
successfully -- but then the document won't print (print error).

Any suggestions.

Thanks in advance.

--
Kathryn Groves

Kathryn wrote:

> HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
> installed - USB Hard wired.
> Wireless network in the home.
>
> Other laptops (in particular Dell Inspiron 9300 with XP) able to install
> and print correctly. (wireless connection)
>
> New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless
> connection)
>
> Have worked through the ADD PRINTER process multiple times --
> unsuccessfully. Errors range from can't find driver... to Installed
> successfully -- but then the document won't print (print error).

Did you install the Vista 64-bit drivers from Epson on your new notebook? If
not, you need to do this. Get them from Epson's website for your model
printer.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Been there -- done that.

Downloaded and installed the TWAIN Driver (3.04A) and no luck. I only
print from the laptop - no scanning or copying...

Is that not the proper driver?

Thanks in advance.


--
Kathryn Groves

"Malke" <> wrote in message
news:...
> Kathryn wrote:
>
>> HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
>> installed - USB Hard wired.
>> Wireless network in the home.
>>
>> Other laptops (in particular Dell Inspiron 9300 with XP) able to install
>> and print correctly. (wireless connection)
>>
>> New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless
>> connection)
>>
>> Have worked through the ADD PRINTER process multiple times --
>> unsuccessfully. Errors range from can't find driver... to Installed
>> successfully -- but then the document won't print (print error).
>
> Did you install the Vista 64-bit drivers from Epson on your new notebook?
> If
> not, you need to do this. Get them from Epson's website for your model
> printer.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>

But did you remember to add the 64 bit drivers for the Epson to the desktop
running 32 bit Vista?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Kathryn" <> wrote in message
news:...
> Been there -- done that.
>
> Downloaded and installed the TWAIN Driver (3.04A) and no luck. I only
> print from the laptop - no scanning or copying...
>
> Is that not the proper driver?
>
> Thanks in advance.
>
>
> --
> Kathryn Groves
>
> "Malke" <> wrote in message
> news:...
>> Kathryn wrote:
>>
>>> HP Pavilion with Vista 32 bit system ... with an Epson RX500 all-in-one
>>> installed - USB Hard wired.
>>> Wireless network in the home.
>>>
>>> Other laptops (in particular Dell Inspiron 9300 with XP) able to install
>>> and print correctly. (wireless connection)
>>>
>>> New HP dv7-1175nr notebook with Windows 64 bit Vista. (wireless
>>> connection)
>>>
>>> Have worked through the ADD PRINTER process multiple times --
>>> unsuccessfully. Errors range from can't find driver... to Installed
>>> successfully -- but then the document won't print (print error).
>>
>> Did you install the Vista 64-bit drivers from Epson on your new notebook?
>> If
>> not, you need to do this. Get them from Epson's website for your model
>> printer.
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers - Don't Panic!
>> FAQ - http://www.elephantboycomputers.com/#FAQ
>>
>
>