From-
http://support.microsoft.com/default.aspx/kb/956802
You can contact MS for no charge support in getting KB956802 installed.
" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local Microsoft
subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by visiting
the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552 "
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
"CRJ" wrote:
> Add me to the list of those with the 0x80070005 error. I've been through
> every fix I can find, tried them all, and still no results. Checked
> admin permissions, RESET permissions, ran filemon, procmon, subinacl,
> and MGADiag which gave me no resolutions. Tried running Update with
> admin options, some error on catalog website that I can't get past. Temp
> folder was encrypted, decrypted it and all subfolders/files, still did not
> work. Rebooted and all files in temp folder were then gone.
>
> Checked update log and found the following:
>
> DnldMgr *********** DnldMgr: New download job [UpdateId =
> {5704DA6F-5F83-47C1-BBFD-4ADF11E539F8}.101] ***********
> 2008-12-29 01:29:16:203 1640 324 DnldMgr * Queueing update for
> download handler request generation.
> 2008-12-29 01:29:16:203 1640 324 DnldMgr Generating download request
> for update {5704DA6F-5F83-47C1-BBFD-4ADF11E539F8}.101
> 2008-12-29 01:29:16:375 1640 324 Handler Windows Patch download for
> UpdateId = {5704DA6F-5F83-47C1-BBFD-4ADF11E539F8}: selected action is
> download express (delta).
> 2008-12-29 01:29:17:328 1640 324 Handler Updateci:
> WinSEUpdateHandler::_Inventory: Installer returned 0x5 (5)
> 2008-12-29 01:29:17:328 1640 324 Handler FATAL: UH: 0x80070005:
> Inventory failed in CUHWindowsPatchHandler::GetNextRequiredFiles
> 2008-12-29 01:29:17:343 1640 324 Handler FATAL: UH: 0x80070005:
> GetNextRequiredFiles failed in
> CUHWindowsPatchHandler::GetRequiredFilesForSandbox State
> 2008-12-29 01:29:17:343 1640 324 Handler FATAL: UH: 0x80070005:
> GetRequiredFilesForSandboxState failed in
> CUHWindowsPatchHandler::GenerateDownloadRequest
> 2008-12-29 01:29:17:343 1640 324 DnldMgr FATAL:
> DM:CAgentDownloadManager::GenerateAllDownloadReque sts:
> GenerateDownloadRequest failed with 0x80070005.
> 2008-12-29 01:29:17:343 1640 324 DnldMgr Error 0x80070005 occurred
> while downloading update; notifying dependent calls.
>
> No real clue what any of this means, pretty much have been navigating
> blindly through it all. Only these two updates are having problems right
> now: Security Update for Windows XP (KB956802) and Update for Windows XP
> (KB955839).
>
> On 12/21 these two updates were first up and failed, while other 6
> updates ran fine: Security Update for Internet Explorer 7 for Windows XP
> (KB960714), Windows Malicious Software Removal Tool - December 2008
> (KB890830), Cumulative Security Update for Internet Explorer
> 7 for Windows XP (KB958215), Security Update for Windows XP
> (KB954600), Security Update for Windows XP Service Pack 3
> (KB952069), Windows XP Root Certificates Update. Since then, it's only
> been these two failing.
>
> ANY assistance greatly appreciated! I'm one step away from wiping the whole
> PC out! Thank you!
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