help: windows update site just sits there.

I am at http://update.microsoft.com/windowsu...t.asp?ln=en-us
The screen says "Checking if your computer has the latest version of windows
updating software for use with the website..."
and it just sits there, forever, no network activity (I'm on broadband
cable)
The system is a HP m270n XP Media Edition
Security level is : default

Whats it need to kick it off?
Thanks
Eric

Hi Eric,

Give this a try.............

Go to Start>Run and key in:
net.exe stop wuauserv
Click on OK or hit ENTER

Go to Start>Run and key in:
regsvr32 wuapi.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wups.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuaueng1.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wucltui.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 wuweb.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 jscript.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 atl.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 softpub.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
regsvr32 msxml3.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box

Start>Run and key in:
net.exe start wuauserv

Restart and try the Windows Update site.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Eric" <> wrote in message
news:. ..
>I am at http://update.microsoft.com/windowsu...t.asp?ln=en-us
> The screen says "Checking if your computer has the latest version of
> windows
> updating software for use with the website..."
> and it just sits there, forever, no network activity (I'm on broadband
> cable)
> The system is a HP m270n XP Media Edition
> Security level is : default
>
> Whats it need to kick it off?
> Thanks
> Eric

Eric <> wrote:

> The
> screen says "Checking if your computer has the latest version of
> windows updating software for use with the website..."
> and it just sits there, forever, no network activity (I'm on broadband
> cable)

Possibly you have a firewall or anti-virus or anti-malware that is
obstructing the correct operation of ActiveX controls and/or Windows Update.

Please disable all third-party anti-virus, anti-malware, download
accelerator, firewall (re-enable Windows Firewall if necessary).

If you are running behind a home NAT router, disable all firewall or
anti-ActiveX features in the router.

Try Windows Update again.

See also http://support.microsoft.com/kb/818018

--
Robin Walker [MVP Networking]

"Eric" <> wrote in message
news:. ..
> Patti MacLeod wrote:
>
>> Hi Eric,
>>
>> Give this a try.............
>>
>> Go to Start>Run and key in:
>> net.exe stop wuauserv
>> Click on OK or hit ENTER
>>
>> Go to Start>Run and key in:
>> regsvr32 wuapi.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 wups.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 wuaueng.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 wuaueng1.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 wucltui.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 wuweb.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 jscript.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 atl.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 softpub.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> regsvr32 msxml3.dll
>> Click on OK or hit ENTER
>> Click on OK in the RegSvr32 dialogue box
>>
>> Start>Run and key in:
>> net.exe start wuauserv
>>
>> Restart and try the Windows Update site.
>>
>>
>>
>> Regards,
>>
> that did it - thanks
> One other problem: i've got a svchost.exe process running at 50% cpu so
> the
> system is really slow, how do i determine what is using that? and how to
> fix it? (This is why i originally wanted to try windows update)
> Thanks
> Eric

You're welcome :-)

I believe that Process Explorer (free download from Sysinternal) will help
you identify the process that is running at 50% CPU
http://www.sysinternals.com/Utilitie...sExplorer.html
I have never used this application, so can offer no further advice about it.
Perhaps it would be best to post your question in the
windowsxp.perform_maintain newsgroup



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

Patti MacLeod wrote:

> "Eric" <> wrote in message
> news:. ..
>> Patti MacLeod wrote:
>>
>>> Hi Eric,
>>>
>>> Give this a try.............
>>>
>>> Go to Start>Run and key in:
>>> net.exe stop wuauserv
>>> Click on OK or hit ENTER
>>>
>>> Go to Start>Run and key in:
>>> regsvr32 wuapi.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 wups.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 wuaueng.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 wuaueng1.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 wucltui.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 wuweb.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 jscript.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 atl.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 softpub.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> regsvr32 msxml3.dll
>>> Click on OK or hit ENTER
>>> Click on OK in the RegSvr32 dialogue box
>>>
>>> Start>Run and key in:
>>> net.exe start wuauserv
>>>
>>> Restart and try the Windows Update site.
>>>
>>>
>>>
>>> Regards,
>>>
>> that did it - thanks
>> One other problem: i've got a svchost.exe process running at 50% cpu so
>> the
>> system is really slow, how do i determine what is using that? and how to
>> fix it? (This is why i originally wanted to try windows update)
>> Thanks
>> Eric
>
> You're welcome :-)
>
> I believe that Process Explorer (free download from Sysinternal) will help
> you identify the process that is running at 50% CPU
> http://www.sysinternals.com/Utilitie...sExplorer.html
> I have never used this application, so can offer no further advice about
> it. Perhaps it would be best to post your question in the
> windowsxp.perform_maintain newsgroup
>
>
>
> Regards,
>
Can you recommend a good registry cleaner/repair utility?
Thanks
Eric

"Eric" <> wrote in message
news:. ..
> Patti MacLeod wrote:
>
>> "Eric" <> wrote in message
>> news:. ..
>>> Patti MacLeod wrote:
>>>
>>>> Hi Eric,
>>>>
>>>> Give this a try.............
>>>>
>>>> Go to Start>Run and key in:
>>>> net.exe stop wuauserv
>>>> Click on OK or hit ENTER
>>>>
>>>> Go to Start>Run and key in:
>>>> regsvr32 wuapi.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 wups.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 wuaueng.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 wuaueng1.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 wucltui.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 wuweb.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 jscript.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 atl.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 softpub.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> regsvr32 msxml3.dll
>>>> Click on OK or hit ENTER
>>>> Click on OK in the RegSvr32 dialogue box
>>>>
>>>> Start>Run and key in:
>>>> net.exe start wuauserv
>>>>
>>>> Restart and try the Windows Update site.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>> that did it - thanks
>>> One other problem: i've got a svchost.exe process running at 50% cpu so
>>> the
>>> system is really slow, how do i determine what is using that? and how to
>>> fix it? (This is why i originally wanted to try windows update)
>>> Thanks
>>> Eric
>>
>> You're welcome :-)
>>
>> I believe that Process Explorer (free download from Sysinternal) will
>> help
>> you identify the process that is running at 50% CPU
>> http://www.sysinternals.com/Utilitie...sExplorer.html
>> I have never used this application, so can offer no further advice about
>> it. Perhaps it would be best to post your question in the
>> windowsxp.perform_maintain newsgroup
>>
>>
>>
>> Regards,
>>
> Can you recommend a good registry cleaner/repair utility?
> Thanks
> Eric

Sorry, I don't use any registry cleaners or repair utilities, so am unable
to make any recommendations. I have found that people who have used various
registry cleaners have had more problems AFTER running the cleaner than they
did prior.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

Eric <> wrote:

> Can you recommend a good registry cleaner/repair utility?

No! Do *not* use any so-called registry cleaner. Ever.

--
Robin Walker [MVP Networking]