Help won't download in Vista

Whether I click on "Help" in the start menu or launch it from my keyboard,
it opens the window but then I get the message "Internet Explorer cannot
download / from help. Internet Explorer was unable to open this Internet
site. The requested site is either unavailable or cannot be found. Please
try again later."

It's been like this for a little while now. I'm running Vista Home Premium
and IE7 works fine.

Any help is greatly appreciated.

Thanks.

--
----
Heather

Can you open this site?:
http://windowshelp.microsoft.com/Win...S/default.mspx
If not, it's not your Help app, it's some setting in IE. Probably a
security setting.
If you hit that site, I would try toggling the help app options to use the
online help. Turning the option on and off should reset it.
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Mark L. Ferguson
..

"Heather" <> wrote in message
news:B1401435-37EB-4D77-8347-...
> Whether I click on "Help" in the start menu or launch it from my keyboard,
> it opens the window but then I get the message "Internet Explorer cannot
> download / from help. Internet Explorer was unable to open this Internet
> site. The requested site is either unavailable or cannot be found. Please
> try again later."
>
> It's been like this for a little while now. I'm running Vista Home
> Premium
> and IE7 works fine.
>
> Any help is greatly appreciated.
>
> Thanks.
>
> --
> ----
> Heather
>

Hi Heather,

See this fix from MVP Ramesh:
http://www.winhelponline.com/article...ows-Vista.html

"Heather" <> wrote in message
news:B1401435-37EB-4D77-8347-...
> Whether I click on "Help" in the start menu or launch it from my keyboard,
> it opens the window but then I get the message "Internet Explorer cannot
> download / from help. Internet Explorer was unable to open this Internet
> site. The requested site is either unavailable or cannot be found. Please
> try again later."
>
> It's been like this for a little while now. I'm running Vista Home
> Premium
> and IE7 works fine.
>
> Any help is greatly appreciated.
>
> Thanks.
>
> --
> ----
> Heather
>

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience