Hewlett-Packard Windows Update for HPLJ4200 PCL6

After allowing WU to install an updated version of HP's LJ6 driver, I now
receive a Job Storage Identification dialog on every print job; this dialog
requires user interaction and is very annoying. There is an option to click
a check-box to NOT show this information, however in our environment, this is
not really an viable option. Furthermore, after this update was applied, I
no longer am able to get into the printing preferences of the printer,
attempting to do so cause Explorer.exe to produce a protection fault.
Printing preferences is where you disable the Job Storage Identification
feature, which by the way is disabled on the print driver on the server.
These printers are installed via VBS script and I have re-installed the
printer driver on the server, however problem with workstations still exist.
This specific WU does not allow for uninstalling, thus my question is how do
I rectify this issue?
Should I manually delete all 48 files associated with this printer driver
(found by going into the properties of the printer and on the “About� tab)?

HELP

Go to a PC that HAS NOT received this HPLJ6 driver update through WU and copy
the c:\windows\system32\spool folder to a network directory or burn it to CD;
then take the CD (or retrieve the spool folder you copied to the network
location) and replace the c:\windows\system32\spool folder on the PC having
the problems. Since this WU did not have an un-install, this is essentially
equivalent to rolling back the driver, HOWEVER if you have multiple drivers
installed between the two computers, this may cause undesired results at
which point you will need to figure out what subfolder of
c:\windows\system32\spool is the specific drivers for the HPLJ6.

Good luck, I know this worked for me and I didn’t receive any feedback from
MS or newsgroups.


"luvwknd" wrote:

> After allowing WU to install an updated version of HP's LJ6 driver, I now
> receive a Job Storage Identification dialog on every print job; this dialog
> requires user interaction and is very annoying. There is an option to click
> a check-box to NOT show this information, however in our environment, this is
> not really an viable option. Furthermore, after this update was applied, I
> no longer am able to get into the printing preferences of the printer,
> attempting to do so cause Explorer.exe to produce a protection fault.
> Printing preferences is where you disable the Job Storage Identification
> feature, which by the way is disabled on the print driver on the server.
> These printers are installed via VBS script and I have re-installed the
> printer driver on the server, however problem with workstations still exist.
> This specific WU does not allow for uninstalling, thus my question is how do
> I rectify this issue?
> Should I manually delete all 48 files associated with this printer driver
> (found by going into the properties of the printer and on the “About� tab)?
>
> HELP
>