High priority updates office 2003 service pack 2 - Failed

It says the updates are being installed...Instaling office 2003 service pack
2 (update 1 of 1 failed. I have tried a few times now. Never had an update
fail before. What do I do?

Debra wrote:
> It says the updates are being installed...Instaling office 2003
> service pack 2 (update 1 of 1 failed. I have tried a few times now.
> Never had an update fail before. What do I do?

Download the full Office 2003 SP2 update from:
http://www.microsoft.com/downloads/d...displaylang=en
( Short Link: http://snipurl.com/hzex )

Have your Office 2003 CDs handy - just in case.
Install Office 2003 SP2.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I have the same issue as Debra and tried your suggestion of downloading from
your recommend link. I choose the smaller verison as I have my office 2003
cds. I ran the file and got the following message: "Error 1913. Setup cannot
update file: C\WINDOWS\win.ini. Verify the file exists in your system and
that you have sufficient permissions to update it." The download failed
again.

I have searched my computer for the file "win.ini" and I am unable to find
it? Now what?

"Shenan Stanley" wrote:

> Debra wrote:
> > It says the updates are being installed...Instaling office 2003
> > service pack 2 (update 1 of 1 failed. I have tried a few times now.
> > Never had an update fail before. What do I do?
>
> Download the full Office 2003 SP2 update from:
> http://www.microsoft.com/downloads/d...displaylang=en
> ( Short Link: http://snipurl.com/hzex )
>
> Have your Office 2003 CDs handy - just in case.
> Install Office 2003 SP2.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

I found a file on my computer called "win.ini.backup" in a different
locaiton. Would that help?

"Sloane" wrote:

> I have the same issue as Debra and tried your suggestion of downloading from
> your recommend link. I choose the smaller verison as I have my office 2003
> cds. I ran the file and got the following message: "Error 1913. Setup cannot
> update file: C\WINDOWS\win.ini. Verify the file exists in your system and
> that you have sufficient permissions to update it." The download failed
> again.
>
> I have searched my computer for the file "win.ini" and I am unable to find
> it? Now what?
>
> "Shenan Stanley" wrote:
>
> > Debra wrote:
> > > It says the updates are being installed...Instaling office 2003
> > > service pack 2 (update 1 of 1 failed. I have tried a few times now.
> > > Never had an update fail before. What do I do?
> >
> > Download the full Office 2003 SP2 update from:
> > http://www.microsoft.com/downloads/d...displaylang=en
> > ( Short Link: http://snipurl.com/hzex )
> >
> > Have your Office 2003 CDs handy - just in case.
> > Install Office 2003 SP2.
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> >
> >

I failed with this file that you suggested:
Office2003SP2-KB887616-Client-ENU.exe
(i.e. the 49 mb version).

I have been reading some other posts and othes claim to have the same
probelm, but have used the full version and report no issues (i.e.
Office2003SP2-KB887616-FullFile-ENU.exe). I think I am going to try it, as
all other users are laptop users with same issue, which seems to be fixed.

Your thoughts?


"Sloane" wrote:

> I found a file on my computer called "win.ini.backup" in a different
> locaiton. Would that help?
>
> "Sloane" wrote:
>
> > I have the same issue as Debra and tried your suggestion of downloading from
> > your recommend link. I choose the smaller verison as I have my office 2003
> > cds. I ran the file and got the following message: "Error 1913. Setup cannot
> > update file: C\WINDOWS\win.ini. Verify the file exists in your system and
> > that you have sufficient permissions to update it." The download failed
> > again.
> >
> > I have searched my computer for the file "win.ini" and I am unable to find
> > it? Now what?
> >
> > "Shenan Stanley" wrote:
> >
> > > Debra wrote:
> > > > It says the updates are being installed...Instaling office 2003
> > > > service pack 2 (update 1 of 1 failed. I have tried a few times now.
> > > > Never had an update fail before. What do I do?
> > >
> > > Download the full Office 2003 SP2 update from:
> > > http://www.microsoft.com/downloads/d...displaylang=en
> > > ( Short Link: http://snipurl.com/hzex )
> > >
> > > Have your Office 2003 CDs handy - just in case.
> > > Install Office 2003 SP2.
> > >
> > > --
> > > Shenan Stanley
> > > MS-MVP
> > > --
> > > How To Ask Questions The Smart Way
> > > http://www.catb.org/~esr/faqs/smart-questions.html
> > >
> > >
> > >

I tried the full version (i.e. Office2003SP2-kb887616-fullfile-enu.exe) and
still can't load SP2. I am still getting an error: "Error 1913. Setup cannot
update file: C\WINDOWS\win.ini. Verify the file exists in your system and
that you have sufficient permissions to update it."

What now?

"Sloane" wrote:

> I failed with this file that you suggested:
> Office2003SP2-KB887616-Client-ENU.exe
> (i.e. the 49 mb version).
>
> I have been reading some other posts and othes claim to have the same
> probelm, but have used the full version and report no issues (i.e.
> Office2003SP2-KB887616-FullFile-ENU.exe). I think I am going to try it, as
> all other users are laptop users with same issue, which seems to be fixed.
>
> Your thoughts?
>
>
> "Sloane" wrote:
>
> > I found a file on my computer called "win.ini.backup" in a different
> > locaiton. Would that help?
> >
> > "Sloane" wrote:
> >
> > > I have the same issue as Debra and tried your suggestion of downloading from
> > > your recommend link. I choose the smaller verison as I have my office 2003
> > > cds. I ran the file and got the following message: "Error 1913. Setup cannot
> > > update file: C\WINDOWS\win.ini. Verify the file exists in your system and
> > > that you have sufficient permissions to update it." The download failed
> > > again.
> > >
> > > I have searched my computer for the file "win.ini" and I am unable to find
> > > it? Now what?
> > >
> > > "Shenan Stanley" wrote:
> > >
> > > > Debra wrote:
> > > > > It says the updates are being installed...Instaling office 2003
> > > > > service pack 2 (update 1 of 1 failed. I have tried a few times now.
> > > > > Never had an update fail before. What do I do?
> > > >
> > > > Download the full Office 2003 SP2 update from:
> > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > > ( Short Link: http://snipurl.com/hzex )
> > > >
> > > > Have your Office 2003 CDs handy - just in case.
> > > > Install Office 2003 SP2.
> > > >
> > > > --
> > > > Shenan Stanley
> > > > MS-MVP
> > > > --
> > > > How To Ask Questions The Smart Way
> > > > http://www.catb.org/~esr/faqs/smart-questions.html
> > > >
> > > >
> > > >

Hi I get exactely the same issue ... any help from anyone here ?

"Sloane" wrote:

> I tried the full version (i.e. Office2003SP2-kb887616-fullfile-enu.exe) and
> still can't load SP2. I am still getting an error: "Error 1913. Setup cannot
> update file: C\WINDOWS\win.ini. Verify the file exists in your system and
> that you have sufficient permissions to update it."
>
> What now?
>
> "Sloane" wrote:
>
> > I failed with this file that you suggested:
> > Office2003SP2-KB887616-Client-ENU.exe
> > (i.e. the 49 mb version).
> >
> > I have been reading some other posts and othes claim to have the same
> > probelm, but have used the full version and report no issues (i.e.
> > Office2003SP2-KB887616-FullFile-ENU.exe). I think I am going to try it, as
> > all other users are laptop users with same issue, which seems to be fixed.
> >
> > Your thoughts?
> >
> >
> > "Sloane" wrote:
> >
> > > I found a file on my computer called "win.ini.backup" in a different
> > > locaiton. Would that help?
> > >
> > > "Sloane" wrote:
> > >
> > > > I have the same issue as Debra and tried your suggestion of downloading from
> > > > your recommend link. I choose the smaller verison as I have my office 2003
> > > > cds. I ran the file and got the following message: "Error 1913. Setup cannot
> > > > update file: C\WINDOWS\win.ini. Verify the file exists in your system and
> > > > that you have sufficient permissions to update it." The download failed
> > > > again.
> > > >
> > > > I have searched my computer for the file "win.ini" and I am unable to find
> > > > it? Now what?
> > > >
> > > > "Shenan Stanley" wrote:
> > > >
> > > > > Debra wrote:
> > > > > > It says the updates are being installed...Instaling office 2003
> > > > > > service pack 2 (update 1 of 1 failed. I have tried a few times now.
> > > > > > Never had an update fail before. What do I do?
> > > > >
> > > > > Download the full Office 2003 SP2 update from:
> > > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > > > ( Short Link: http://snipurl.com/hzex )
> > > > >
> > > > > Have your Office 2003 CDs handy - just in case.
> > > > > Install Office 2003 SP2.
> > > > >
> > > > > --
> > > > > Shenan Stanley
> > > > > MS-MVP
> > > > > --
> > > > > How To Ask Questions The Smart Way
> > > > > http://www.catb.org/~esr/faqs/smart-questions.html
> > > > >
> > > > >
> > > > >

I have the same problem. Tried downloading the large file as advised by
mssupport.
I get "hotfix installer has encountered a problem and has to close. Can
anyone else suggest an answer?
--
geoff


"AJack10600" wrote:

> Hi I get exactely the same issue ... any help from anyone here ?
>
> "Sloane" wrote:
>
> > I tried the full version (i.e. Office2003SP2-kb887616-fullfile-enu.exe) and
> > still can't load SP2. I am still getting an error: "Error 1913. Setup cannot
> > update file: C\WINDOWS\win.ini. Verify the file exists in your system and
> > that you have sufficient permissions to update it."
> >
> > What now?
> >
> > "Sloane" wrote:
> >
> > > I failed with this file that you suggested:
> > > Office2003SP2-KB887616-Client-ENU.exe
> > > (i.e. the 49 mb version).
> > >
> > > I have been reading some other posts and othes claim to have the same
> > > probelm, but have used the full version and report no issues (i.e.
> > > Office2003SP2-KB887616-FullFile-ENU.exe). I think I am going to try it, as
> > > all other users are laptop users with same issue, which seems to be fixed.
> > >
> > > Your thoughts?
> > >
> > >
> > > "Sloane" wrote:
> > >
> > > > I found a file on my computer called "win.ini.backup" in a different
> > > > locaiton. Would that help?
> > > >
> > > > "Sloane" wrote:
> > > >
> > > > > I have the same issue as Debra and tried your suggestion of downloading from
> > > > > your recommend link. I choose the smaller verison as I have my office 2003
> > > > > cds. I ran the file and got the following message: "Error 1913. Setup cannot
> > > > > update file: C\WINDOWS\win.ini. Verify the file exists in your system and
> > > > > that you have sufficient permissions to update it." The download failed
> > > > > again.
> > > > >
> > > > > I have searched my computer for the file "win.ini" and I am unable to find
> > > > > it? Now what?
> > > > >
> > > > > "Shenan Stanley" wrote:
> > > > >
> > > > > > Debra wrote:
> > > > > > > It says the updates are being installed...Instaling office 2003
> > > > > > > service pack 2 (update 1 of 1 failed. I have tried a few times now.
> > > > > > > Never had an update fail before. What do I do?
> > > > > >
> > > > > > Download the full Office 2003 SP2 update from:
> > > > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > > > > ( Short Link: http://snipurl.com/hzex )
> > > > > >
> > > > > > Have your Office 2003 CDs handy - just in case.
> > > > > > Install Office 2003 SP2.
> > > > > >
> > > > > > --
> > > > > > Shenan Stanley
> > > > > > MS-MVP
> > > > > > --
> > > > > > How To Ask Questions The Smart Way
> > > > > > http://www.catb.org/~esr/faqs/smart-questions.html
> > > > > >
> > > > > >
> > > > > >