Home Premium to Ultimate

I purchased an upgrade disc directly from Microsoft. I have Vista Home
Premium 32bit. I just started law school and must have Ultimate. When
I install the DVD, the "upgrade" option is grayed out. The message
says, the version on the laptop is newer than the DVD installation.

I have SP2 (which I just installed a few days ago, thinking that might
solve the problem). It didn't.

How can I install the upgrade? Help!


--
ms2009

I assume the dvd you are trying to install Ultimate from only include
sp1

If so, you would need to uninstall sp2 from your current Premiu
installation , or ( better) get hold of Vista install media with sp
already integrated

--
SIW2

Next question, how do I know what SP the disc is

I tried upgrade before I installed SP2...so, I am clearly unsure if th
disc has sp1 or sp2 or niether

--
ms2009

It will probably say on it if it includes any Service Packs.

If it's quite recent, it should include SP1. Hard to believe MS would
sell you one recently without it.

Probably easier and better to get the Vista install media with SP2
already integrated.

Use that with your Vista Ult upgrade key.

Hope it helps

SIW2

ms2009;1117738 Wrote:
> Next question, how do I know what SP the disc is?
>
> I tried upgrade before I installed SP2...so, I am clearly unsure if the
> disc has sp1 or sp2 or niether.

ms2009;1117711 Wrote:
> I purchased an upgrade disc directly from Microsoft. I have Vista Home
> Premium 32bit. I just started law school and must have Ultimate. When I
> install the DVD, the "upgrade" option is grayed out. The message says,
> the version on the laptop is newer than the DVD installation.
>
> I have SP2 (which I just installed a few days ago, thinking that might
> solve the problem). It didn't.
>
> How can I install the upgrade? Help!


--
SIW2

"ms2009" <> wrote in message
news:...
>
> I purchased an upgrade disc directly from Microsoft. I have Vista Home
> Premium 32bit. I just started law school and must have Ultimate. When
> I install the DVD, the "upgrade" option is grayed out. The message
> says, the version on the laptop is newer than the DVD installation.
>
> I have SP2 (which I just installed a few days ago, thinking that might
> solve the problem). It didn't.
>
> How can I install the upgrade? Help!
>
>
> --
> ms2009

Uninstall SP2 and try again. The dvd cannot be at a lower service pack
level than the installed OS and it sounds like it is.

Or try slipstreaming the ultimate DVD to SP2 if it can be done. Hope you
make regular backups of the drive. If not you should start before upgrading.

"ms2009" <> wrote in message
news:...
>
> I purchased an upgrade disc directly from Microsoft. I have Vista Home
> Premium 32bit. I just started law school and must have Ultimate. When
> I install the DVD, the "upgrade" option is grayed out. The message
> says, the version on the laptop is newer than the DVD installation.
>
> I have SP2 (which I just installed a few days ago, thinking that might
> solve the problem). It didn't.
>
> How can I install the upgrade? Help!
>
>
> --
> ms2009

Hopefully bumping this up...I too just purchased the Ultimate Upgrade (currently have Home Premium)....wanted to to an upgrade not a clean install...also not allowed to upgrade.....geez - that's why I bought the upgrade...to keep my stuff!&nbsp; Otherwise, I'd have waited for the darn windows 7 professional upgrade I already bought....went this route to get w7 ultimate (included in purchase direct from MS) and also be able to do an upgrade....I do NOT want to do a full/clean install! I just want to upgrade


Post Originated from Vista Support Forums

tbnavarro wrote:

>Hopefully bumping this up...I too just purchased the Ultimate Upgrade (currently have Home Premium)....wanted to to an upgrade not a clean install...also not allowed to upgrade.....geez - that's why I bought the upgrade...to keep my stuff!&nbsp; Otherwise, I'd have waited for the darn windows 7 professional upgrade I already bought....went this route to get w7 ultimate (included in purchase direct from MS) and also be able to do an upgrade....I do NOT want to do a full/clean install! I just want to upgrade

Did you READ all the posts in the thread?

You MUST be at the same SP level as the DVD.

You MUST start the upgrade process from within Windows.

BTW... "bumping" doesn't work, except on that pitiful web-based
"forum". You are actually using that to get your message out onto
Usenent where "bumping" does nothing.

"Ben" <> wrote in message
news:...
> On Fri, 09 Oct 2009 07:50:21 -0600, Ben <> wrotc:
>
>>I just joined the list and have the same problem
>>
>
>
>
> Problem solved... Removed SP2
>
> Stopped the following services:
> Microsoft NET Framework 3 .0\xps viewer
> Remote Differential Compression
> Window DFS Replication Service.
>
> The Update (Vista Ultimate) Installed with no messages or errors.
>
> Restarted the three services.
>
> All is well!
>
> Ben

Glad you got it sorted.