Manually download the patch from here:
http://www.microsoft.com/downloads/d...displaylang=en
Reboot the computer.
Disable all unnecessary programs including anti virus, spyware killers etc.
Double-click the download to start patch installation.
Follow prompts and reboot.
Click "+" by "Security Update Information" on this link to verify the patch
is installed by comparing file versions:
http://www.microsoft.com/technet/sec.../MS04-044.mspx
Click "+" by "Security Update Information" to verify
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"SSMITH" <> wrote in message
news:UoBMd.37585$.. .
>I have a Microsoft Windows XP Professional machine with SP1 installed that
>I am attempting to get all the latest security updates on.
>
> However, when I try to install Hotfix KB885835, two of the key files I
> need it to update (ntkrnlpa.exe and ntoskrnl.exe) do not get updated to
> the proper version.
>
> When I look in the log file for the hotfix I see two lines that say:
>
> c:\windows\system32\ntoskrnl.exe is in the list of oem drivers...skipping
> copy!
> c:\windows\system32\ntkrnlpa.exe is in the list of oem drivers...skipping
> copy!
>
> What could be causing this and is there some workaround I can do to get
> these files updated?
>
> The company where I work (which shall remain nameless) requires all
> machines be updated to a certain security level by a set date and this
> problem is preventing me from doing that. The tech support people have
> thrown their hands up and are suggesting that I need to reinstall the
> operating system and start from scratch. Please don't tell me that is my
> only option.
>
> TIA
>
> Following is the entire log file in case that is helpful.
>
> ----------------------------
>
> [KB885835.log]
>
> 4.547:
> ================================================== ==============================
>
> 4.547: 2005/02/03 10:29:12.642 (local)
>
> 4.547: c:\fc0164ff8caaff0ea5e418ec65\update\update.exe (version 5.5.33.0)
>
> 4.567: Service Pack started with following command line:
>
> 5.158: DoInstallation: CleanPFR failed: 0x2
>
> 5.178: SetProductTypes: InfProductBuildType=BuildType.Sel
>
> 5.178: SetAltOsLoaderPath: No section uses DirId 65701; done.
>
> 5.218: DoInstallation: FetchSourceURL for
> c:\fc0164ff8caaff0ea5e418ec65\update\update_SP1QFE .inf failed
>
> 5.298: LoadFileQueues: SetupGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
>
> 8.322: BuildCabinetManifest: update.url absent
>
> 8.362: Starting AnalyzeComponents
>
> 8.362: AnalyzePhaseZero used 0 ticks
>
> 8.362: No c:\windows\INF\updtblk.inf file.
>
> 8.362: SetupFindFirstLine in LoadExclusionList Failed with error:
> 0xe0000102
>
> 8.362: SetupFindFirstLine in LoadExclusionList Failed with error:
> 0xe0000102
>
> 8.362: Enumerating Devices of computer, GUID
> {4d36e966-e325-11ce-bfc1-08002be10318}
>
> 8.623: SetupVerifyInfFile failed with error 0x490 for hal.inf of device
> ROOT\ACPI_HAL\0000
>
> 9.354: OEM file scan used 992 ticks
>
> 10.355: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB885835$
>
> 11.637: c:\windows\system32\ntoskrnl.exe is in the list of oem
> drivers...skipping copy!
>
> 12.699: c:\windows\system32\ntkrnlpa.exe is in the list of oem
> drivers...skipping copy!
>
> 14.071: AnalyzePhaseOne: used 5709 ticks
>
> 14.071: AnalyzeComponents: Hotpatch analysis disabled; skipping.
>
> 14.071: AnalyzeComponents: Hotpatching is disabled.
>
> 14.071: FindFirstFile c:\windows\$hf_mig$\*.*
>
> 14.201: AnalyzeForBranching used 10 ticks.
>
> 14.201: AnalyzePhaseTwo used 0 ticks
>
> 14.201: AnalyzePhaseThree used 0 ticks
>
> 14.201: AnalyzePhaseFive used 0 ticks
>
> 14.431: AnalyzePhaseSix used 230 ticks
>
> 14.431: AnalyzeComponents used 6069 ticks
>
> 14.431: Downloading 0 files
>
> 14.431: bPatchMode = FALSE
>
> 14.431: Inventory complete: ReturnStatus=0, 9213 ticks
>
> 14.431: Num Ticks for invent : 9213
>
> 15.873: Allocation size of drive C: is 4096 bytes, free space = 2712137728
> bytes
>
> 16.434: Drive C: free 2586MB req: 5MB w/uninstall 0MB
>
> 16.434: CabinetBuild complete
>
> 16.434: Num Ticks for Cabinet build : 2003
>
> 16.444: LoadFileQueues: SetupGetSourceFileLocation for halacpi.dll failed:
> 0xe0000102
>
> 19.839: System Restore Point set.
>
> 19.959: PFE2: Not avoiding Per File Exceptions.
>
> 21.231: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\update_SP2GDR .inf ->
> c:\windows\$hf_mig$\KB885835\update\update_SP2GDR. inf.
>
> 21.261: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\update_SP2QFE .inf ->
> c:\windows\$hf_mig$\KB885835\update\update_SP2QFE. inf.
>
> 21.261: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\update_SP2GDR .inf ->
> c:\windows\$hf_mig$\KB885835\update\update_SP2GDR. inf.
>
> 21.261: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\update_SP2QFE .inf ->
> c:\windows\$hf_mig$\KB885835\update\update_SP2QFE. inf.
>
> 21.321: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\spuninst.exe ->
> c:\windows\$hf_mig$\KB885835\spuninst.exe.
>
> 21.421: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\spmsg.dll ->
> c:\windows\$hf_mig$\KB885835\spmsg.dll.
>
> 21.521: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\spcustom.dll ->
> c:\windows\$hf_mig$\KB885835\update\spcustom.dll.
>
> 21.571: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\KB885835.CAT ->
> c:\windows\$hf_mig$\KB885835\update\KB885835.CAT.
>
> 21.662: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\update.exe ->
> c:\windows\$hf_mig$\KB885835\update\update.exe.
>
> 21.702: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\update.ver ->
> c:\windows\$hf_mig$\KB885835\update\update.ver.
>
> 21.822: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\updatebr.inf ->
> c:\windows\$hf_mig$\KB885835\update\updatebr.inf.
>
> 21.822: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\eula.txt ->
> c:\windows\$hf_mig$\KB885835\update\eula.txt.
>
> 21.852: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL:
> Copied c:\fc0164ff8caaff0ea5e418ec65\update\branches.inf ->
> c:\windows\$hf_mig$\KB885835\update\branches.inf.
>
> 21.922: Num Ticks for Copying files : 5488
>
> 21.932: Num Ticks for Reg update and deleting 0 size files : 10
>
> 22.022: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
>
> 23.695: RebootNecessary = 0,WizardInput = 0 , DontReboot = 1, ForceRestart
> = 0
>
>
>