WinXP SP2?
=> Why do you cite IEFRAME.DLL in your subject?
=> Does windowsupdate.log give any clues about the failed install of 920213?
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
> I just keep getting IE7 has encountered a problem and will need to close
1. Does this behavior persist if you start IE7 in No Add-ons mode?
To start IE7 in No Add-ons mode:
Right-click on the blue IE desktop icon and select Start without Add-ons; or
Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).
More:
Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
3. If you uninstall IE7 (which automatically returns you to IE6) and don't
reinstall it, does this behavior persist?
Uninstalling IE7
http://www.ie-vista.com/kbase2.html
How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177
IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
cndgroovy wrote:
> I have FINALLY got my computer to give me updates, all were
> installed,except
> KB920213 failed? I cannot update or download Anything on the Microsoft
> wesite now. I just keep getting IE7 has encountered a problem and will
> need
> to close? In help it says something about a hotfix contact microsoft
> immediatly...Can not get a person to talk to and on the email they want to
> charge me? Help