There is nothing Microsoft can do if HP won't make a driver that works. It is
up the the printer manufacturer to do this. Personally, I find this a sign
that any company that won't back their products that is less than 5 years
old, a lack of corporate integrity.
"Bill" wrote:
> I too have this problem. I just had to reinstall my Vista OS. I had the
> printer working for several months, by installing the driver from Windows
> update, now I can't install the driver. Someone from Microsoft needs to look
> into this. I look around at other forums and everyone is having this
> problem. I don't think it is the drivers problem, it is something else.
> --
> TAD
>
>
> "Lynneh10" wrote:
>
> >
> >
> > "T. Hulot" wrote:
> >
> > > Hello.
> > >
> > > I'm having an enormous amount of trouble getting my HP LaserJet 1012
> > > laser printer recognized by Vista Home Premium.
> > >
> > > Here's what's going on: This is the second time I've installed Vista
> > > Home Premium. (It's a legit copy, full version, not upgrade.)
> > >
> > > The first time, I had some trouble getting the laser printer
> > > recognized, but eventually I got it working.
> > >
> > > This time, though, nothing I do works. I unplug it, replug it, use
> > > the Add Printer feature, and there is no listing for the LaserJet
> > > 1012. There was the last time I did this.
> > >
> > > I tried using the LaserJet 1015 option, which did install the printer,
> > > BUT...Vista began searching for a generic driver, and couldn't find
> > > it. I couldn't get the printer to work.
> > >
> > > Here's the most frustrating part: I downloaded all of the updates via
> > > Windows Update. After I did that, and rebooted, I found five more
> > > updates to download.
> > >
> > > I downloaded and installed four of the five new updates. Only one
> > > failed to install.
> > >
> > > Guess which update that was...the update for the HP LaserJet 1012!
> > >
> > > I couldn't believe it. I really need to get this printer up and
> > > running.
> > >
> > > Can anyone please brainstorm with me? Why is this one update--the
> > > only one that failed to install--not installing, when it's the one I
> > > need the most?
> > >
> > > What is preventing this printer from being installed? I realize it's
> > > not certified Vista-compatible, but it DID work the last time I
> > > installed Vista.
> > >
> > > (I had to format and reinstall because Zone Alarm screwed up my system
> > > to the point where starting over was a more practical solution. In
> > > retrospect, that may have been a wrong decision.)
> > >
> > > Thank you very much!
> > >
> > I had the same problem and found out that Hewlett Packard won't be making
> > the driver for Windows Vista for it. Looks like they want us to buy a new
> > printer instead.
> > I had the same problem with my 5300C scanner. I gave them both away because
> > they just weren't going to work with Vista.
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