HP laserjet 1012/Vista problem

I upgraded my copy of XP to Vista Home Premium just the other day, and am
still trying to finish up. A major problem is that my laserjet 1012 will not
install under Vista. Windows Update says that a driver for the 1012 is
available, but whenever I try to install it I get Error Code 80070103. I
then tried to download the driver from HP directly, but HP does not offer
downloadable drivers for Vista, saying that the driver should already come
with Vista. How can I fix this? Is it possible to remove whatever printer
drivers are on the computer so that Vista cannot detect any possible
"conflicting" drivers? Any insight would be much appreciated.

Ipants53,

To remove a printer driver: Control Panel > Hardware and Sound/Printers >
File > Server Properties > Drivers tab > Remove button.

To install a printer: In the same location as above (Printers), click on
the option "Add a Printer." Follow on-screen instructions.

If Vista indeed includes the drivers, the "Add a Printer" function should
ask for the Vista DVD, or hopefully, the driver you found compatible with
your printer and with Vista.

Error code 80070103 means that "Windows has determined that the driver is
not the best one for your printer."

Let us know what happens,

freddy


"lpants53" wrote:

> I upgraded my copy of XP to Vista Home Premium just the other day, and am
> still trying to finish up. A major problem is that my laserjet 1012 will not
> install under Vista. Windows Update says that a driver for the 1012 is
> available, but whenever I try to install it I get Error Code 80070103. I
> then tried to download the driver from HP directly, but HP does not offer
> downloadable drivers for Vista, saying that the driver should already come
> with Vista. How can I fix this? Is it possible to remove whatever printer
> drivers are on the computer so that Vista cannot detect any possible
> "conflicting" drivers? Any insight would be much appreciated.

I tried to add the Laserjet 1012 driver using Server Properties.
Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
download it) so I tried to use the latest XP driver. Driver installed just
fine, but the computer still won't recognize the printer, even after
unplugging and plugging the printer which should cause it to recognize.

"freddy" wrote:

> Ipants53,
>
> To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> File > Server Properties > Drivers tab > Remove button.
>
> To install a printer: In the same location as above (Printers), click on
> the option "Add a Printer." Follow on-screen instructions.
>
> If Vista indeed includes the drivers, the "Add a Printer" function should
> ask for the Vista DVD, or hopefully, the driver you found compatible with
> your printer and with Vista.
>
> Error code 80070103 means that "Windows has determined that the driver is
> not the best one for your printer."
>
> Let us know what happens,
>
> freddy
>
>
> "lpants53" wrote:
>
> > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > still trying to finish up. A major problem is that my laserjet 1012 will not
> > install under Vista. Windows Update says that a driver for the 1012 is
> > available, but whenever I try to install it I get Error Code 80070103. I
> > then tried to download the driver from HP directly, but HP does not offer
> > downloadable drivers for Vista, saying that the driver should already come
> > with Vista. How can I fix this? Is it possible to remove whatever printer
> > drivers are on the computer so that Vista cannot detect any possible
> > "conflicting" drivers? Any insight would be much appreciated.

Ipanta53,

I think we're having some sort of a communication problem:

First, uninstall the XP printer driver you installed (apparently not
compatible with Vista). Follow the instructions on the previous post.

Second, select the "Add new printer" option (not Server Properties) at the
top of the "Printers" page. Follow on-screen instructions.

Third, you can't download a HP supplied Vista printer driver because it's
included on the Vista DVD, according to what you posted.

You must perform these steps before we can determine whether there is a
problem.
--
freddy


"lpants53" wrote:

> I tried to add the Laserjet 1012 driver using Server Properties.
> Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
> download it) so I tried to use the latest XP driver. Driver installed just
> fine, but the computer still won't recognize the printer, even after
> unplugging and plugging the printer which should cause it to recognize.
>
> "freddy" wrote:
>
> > Ipants53,
> >
> > To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> > File > Server Properties > Drivers tab > Remove button.
> >
> > To install a printer: In the same location as above (Printers), click on
> > the option "Add a Printer." Follow on-screen instructions.
> >
> > If Vista indeed includes the drivers, the "Add a Printer" function should
> > ask for the Vista DVD, or hopefully, the driver you found compatible with
> > your printer and with Vista.
> >
> > Error code 80070103 means that "Windows has determined that the driver is
> > not the best one for your printer."
> >
> > Let us know what happens,
> >
> > freddy
> >
> >
> > "lpants53" wrote:
> >
> > > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > > still trying to finish up. A major problem is that my laserjet 1012 will not
> > > install under Vista. Windows Update says that a driver for the 1012 is
> > > available, but whenever I try to install it I get Error Code 80070103. I
> > > then tried to download the driver from HP directly, but HP does not offer
> > > downloadable drivers for Vista, saying that the driver should already come
> > > with Vista. How can I fix this? Is it possible to remove whatever printer
> > > drivers are on the computer so that Vista cannot detect any possible
> > > "conflicting" drivers? Any insight would be much appreciated.

Ok, so I tried to go back and follow your advice. I got as far as removing
the drivers, but when I tried to use the DVD to get the drivers I realized
that my DVD drive isn't working properly either. I checked under Device
Manager, which gave me a Code 39 for the drive (a Hitachi-LG GMA-4020B).
Microsoft has no ready solutions, and I'm currently trying to see if LG has
any Vista drivers available to download. Any advice?

"freddy" wrote:

> Ipanta53,
>
> I think we're having some sort of a communication problem:
>
> First, uninstall the XP printer driver you installed (apparently not
> compatible with Vista). Follow the instructions on the previous post.
>
> Second, select the "Add new printer" option (not Server Properties) at the
> top of the "Printers" page. Follow on-screen instructions.
>
> Third, you can't download a HP supplied Vista printer driver because it's
> included on the Vista DVD, according to what you posted.
>
> You must perform these steps before we can determine whether there is a
> problem.
> --
> freddy
>
>
> "lpants53" wrote:
>
> > I tried to add the Laserjet 1012 driver using Server Properties.
> > Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
> > download it) so I tried to use the latest XP driver. Driver installed just
> > fine, but the computer still won't recognize the printer, even after
> > unplugging and plugging the printer which should cause it to recognize.
> >
> > "freddy" wrote:
> >
> > > Ipants53,
> > >
> > > To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> > > File > Server Properties > Drivers tab > Remove button.
> > >
> > > To install a printer: In the same location as above (Printers), click on
> > > the option "Add a Printer." Follow on-screen instructions.
> > >
> > > If Vista indeed includes the drivers, the "Add a Printer" function should
> > > ask for the Vista DVD, or hopefully, the driver you found compatible with
> > > your printer and with Vista.
> > >
> > > Error code 80070103 means that "Windows has determined that the driver is
> > > not the best one for your printer."
> > >
> > > Let us know what happens,
> > >
> > > freddy
> > >
> > >
> > > "lpants53" wrote:
> > >
> > > > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > > > still trying to finish up. A major problem is that my laserjet 1012 will not
> > > > install under Vista. Windows Update says that a driver for the 1012 is
> > > > available, but whenever I try to install it I get Error Code 80070103. I
> > > > then tried to download the driver from HP directly, but HP does not offer
> > > > downloadable drivers for Vista, saying that the driver should already come
> > > > with Vista. How can I fix this? Is it possible to remove whatever printer
> > > > drivers are on the computer so that Vista cannot detect any possible
> > > > "conflicting" drivers? Any insight would be much appreciated.

Alright, LG doesn't offer drivers for the GMA4020 on its website; I'm
assuming that this is because it's assumed Windows should at least have a
basic cd-rom driver already. Here's a thought. I have a second computer
networked to my Vista-problem computer; if I opened up the Vista DVD on the
2nd computer, could I manually pull the driver files from the DVD onto a hard
disk, and then have Vista use those files to repair its driver database? If
you think that might work, I'll need some help navigating. Thanks!

"freddy" wrote:

> Ipanta53,
>
> I think we're having some sort of a communication problem:
>
> First, uninstall the XP printer driver you installed (apparently not
> compatible with Vista). Follow the instructions on the previous post.
>
> Second, select the "Add new printer" option (not Server Properties) at the
> top of the "Printers" page. Follow on-screen instructions.
>
> Third, you can't download a HP supplied Vista printer driver because it's
> included on the Vista DVD, according to what you posted.
>
> You must perform these steps before we can determine whether there is a
> problem.
> --
> freddy
>
>
> "lpants53" wrote:
>
> > I tried to add the Laserjet 1012 driver using Server Properties.
> > Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
> > download it) so I tried to use the latest XP driver. Driver installed just
> > fine, but the computer still won't recognize the printer, even after
> > unplugging and plugging the printer which should cause it to recognize.
> >
> > "freddy" wrote:
> >
> > > Ipants53,
> > >
> > > To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> > > File > Server Properties > Drivers tab > Remove button.
> > >
> > > To install a printer: In the same location as above (Printers), click on
> > > the option "Add a Printer." Follow on-screen instructions.
> > >
> > > If Vista indeed includes the drivers, the "Add a Printer" function should
> > > ask for the Vista DVD, or hopefully, the driver you found compatible with
> > > your printer and with Vista.
> > >
> > > Error code 80070103 means that "Windows has determined that the driver is
> > > not the best one for your printer."
> > >
> > > Let us know what happens,
> > >
> > > freddy
> > >
> > >
> > > "lpants53" wrote:
> > >
> > > > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > > > still trying to finish up. A major problem is that my laserjet 1012 will not
> > > > install under Vista. Windows Update says that a driver for the 1012 is
> > > > available, but whenever I try to install it I get Error Code 80070103. I
> > > > then tried to download the driver from HP directly, but HP does not offer
> > > > downloadable drivers for Vista, saying that the driver should already come
> > > > with Vista. How can I fix this? Is it possible to remove whatever printer
> > > > drivers are on the computer so that Vista cannot detect any possible
> > > > "conflicting" drivers? Any insight would be much appreciated.

Ipants53,

Yes, Vista should have drivers for your CD/DVD ROM drive. For now, I don't
believe that missing drivers are the problem. Before you try anything else,
take a look at this MS article and try to resolve the problem as the article
suggests:

http://support.microsoft.com/default.aspx/kb/320553

Let us know how this turnes out.
--
freddy


"lpants53" wrote:

> Alright, LG doesn't offer drivers for the GMA4020 on its website; I'm
> assuming that this is because it's assumed Windows should at least have a
> basic cd-rom driver already. Here's a thought. I have a second computer
> networked to my Vista-problem computer; if I opened up the Vista DVD on the
> 2nd computer, could I manually pull the driver files from the DVD onto a hard
> disk, and then have Vista use those files to repair its driver database? If
> you think that might work, I'll need some help navigating. Thanks!
>
> "freddy" wrote:
>
> > Ipanta53,
> >
> > I think we're having some sort of a communication problem:
> >
> > First, uninstall the XP printer driver you installed (apparently not
> > compatible with Vista). Follow the instructions on the previous post.
> >
> > Second, select the "Add new printer" option (not Server Properties) at the
> > top of the "Printers" page. Follow on-screen instructions.
> >
> > Third, you can't download a HP supplied Vista printer driver because it's
> > included on the Vista DVD, according to what you posted.
> >
> > You must perform these steps before we can determine whether there is a
> > problem.
> > --
> > freddy
> >
> >
> > "lpants53" wrote:
> >
> > > I tried to add the Laserjet 1012 driver using Server Properties.
> > > Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
> > > download it) so I tried to use the latest XP driver. Driver installed just
> > > fine, but the computer still won't recognize the printer, even after
> > > unplugging and plugging the printer which should cause it to recognize.
> > >
> > > "freddy" wrote:
> > >
> > > > Ipants53,
> > > >
> > > > To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> > > > File > Server Properties > Drivers tab > Remove button.
> > > >
> > > > To install a printer: In the same location as above (Printers), click on
> > > > the option "Add a Printer." Follow on-screen instructions.
> > > >
> > > > If Vista indeed includes the drivers, the "Add a Printer" function should
> > > > ask for the Vista DVD, or hopefully, the driver you found compatible with
> > > > your printer and with Vista.
> > > >
> > > > Error code 80070103 means that "Windows has determined that the driver is
> > > > not the best one for your printer."
> > > >
> > > > Let us know what happens,
> > > >
> > > > freddy
> > > >
> > > >
> > > > "lpants53" wrote:
> > > >
> > > > > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > > > > still trying to finish up. A major problem is that my laserjet 1012 will not
> > > > > install under Vista. Windows Update says that a driver for the 1012 is
> > > > > available, but whenever I try to install it I get Error Code 80070103. I
> > > > > then tried to download the driver from HP directly, but HP does not offer
> > > > > downloadable drivers for Vista, saying that the driver should already come
> > > > > with Vista. How can I fix this? Is it possible to remove whatever printer
> > > > > drivers are on the computer so that Vista cannot detect any possible
> > > > > "conflicting" drivers? Any insight would be much appreciated.

Freddy,

I followed the article's procedures. When I went to look in the Registry as
per instructions there was no UpperFilters, so I moved on to method 2. I
uninstalled the drive through Device Manager and then scanned for hardware
changes. Vista detected the drive and attempted to install the drivers for
it, but failed again (Code 39). Anything else I can try?

"freddy" wrote:

> Ipants53,
>
> Yes, Vista should have drivers for your CD/DVD ROM drive. For now, I don't
> believe that missing drivers are the problem. Before you try anything else,
> take a look at this MS article and try to resolve the problem as the article
> suggests:
>
> http://support.microsoft.com/default.aspx/kb/320553
>
> Let us know how this turnes out.
> --
> freddy
>
>
> "lpants53" wrote:
>
> > Alright, LG doesn't offer drivers for the GMA4020 on its website; I'm
> > assuming that this is because it's assumed Windows should at least have a
> > basic cd-rom driver already. Here's a thought. I have a second computer
> > networked to my Vista-problem computer; if I opened up the Vista DVD on the
> > 2nd computer, could I manually pull the driver files from the DVD onto a hard
> > disk, and then have Vista use those files to repair its driver database? If
> > you think that might work, I'll need some help navigating. Thanks!
> >
> > "freddy" wrote:
> >
> > > Ipanta53,
> > >
> > > I think we're having some sort of a communication problem:
> > >
> > > First, uninstall the XP printer driver you installed (apparently not
> > > compatible with Vista). Follow the instructions on the previous post.
> > >
> > > Second, select the "Add new printer" option (not Server Properties) at the
> > > top of the "Printers" page. Follow on-screen instructions.
> > >
> > > Third, you can't download a HP supplied Vista printer driver because it's
> > > included on the Vista DVD, according to what you posted.
> > >
> > > You must perform these steps before we can determine whether there is a
> > > problem.
> > > --
> > > freddy
> > >
> > >
> > > "lpants53" wrote:
> > >
> > > > I tried to add the Laserjet 1012 driver using Server Properties.
> > > > Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
> > > > download it) so I tried to use the latest XP driver. Driver installed just
> > > > fine, but the computer still won't recognize the printer, even after
> > > > unplugging and plugging the printer which should cause it to recognize.
> > > >
> > > > "freddy" wrote:
> > > >
> > > > > Ipants53,
> > > > >
> > > > > To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> > > > > File > Server Properties > Drivers tab > Remove button.
> > > > >
> > > > > To install a printer: In the same location as above (Printers), click on
> > > > > the option "Add a Printer." Follow on-screen instructions.
> > > > >
> > > > > If Vista indeed includes the drivers, the "Add a Printer" function should
> > > > > ask for the Vista DVD, or hopefully, the driver you found compatible with
> > > > > your printer and with Vista.
> > > > >
> > > > > Error code 80070103 means that "Windows has determined that the driver is
> > > > > not the best one for your printer."
> > > > >
> > > > > Let us know what happens,
> > > > >
> > > > > freddy
> > > > >
> > > > >
> > > > > "lpants53" wrote:
> > > > >
> > > > > > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > > > > > still trying to finish up. A major problem is that my laserjet 1012 will not
> > > > > > install under Vista. Windows Update says that a driver for the 1012 is
> > > > > > available, but whenever I try to install it I get Error Code 80070103. I
> > > > > > then tried to download the driver from HP directly, but HP does not offer
> > > > > > downloadable drivers for Vista, saying that the driver should already come
> > > > > > with Vista. How can I fix this? Is it possible to remove whatever printer
> > > > > > drivers are on the computer so that Vista cannot detect any possible
> > > > > > "conflicting" drivers? Any insight would be much appreciated.

Ipants53,

Wow, this is turning into quite a deal. I can only think of one more step
to take to try to get the CD-ROM drive to work. If you have installed any
burning software that came with the drive, uninstall it. Reboot and then see
whether Vista can install the drive. You may need to again remove the drive
from Drive Manager, I just don't know for sure. You can try different
approaches to try to get Vista to recognize the drive (after you uninstall
any burning software).
--
freddy


"lpants53" wrote:

> Freddy,
>
> I followed the article's procedures. When I went to look in the Registry as
> per instructions there was no UpperFilters, so I moved on to method 2. I
> uninstalled the drive through Device Manager and then scanned for hardware
> changes. Vista detected the drive and attempted to install the drivers for
> it, but failed again (Code 39). Anything else I can try?
>
> "freddy" wrote:
>
> > Ipants53,
> >
> > Yes, Vista should have drivers for your CD/DVD ROM drive. For now, I don't
> > believe that missing drivers are the problem. Before you try anything else,
> > take a look at this MS article and try to resolve the problem as the article
> > suggests:
> >
> > http://support.microsoft.com/default.aspx/kb/320553
> >
> > Let us know how this turnes out.
> > --
> > freddy
> >
> >
> > "lpants53" wrote:
> >
> > > Alright, LG doesn't offer drivers for the GMA4020 on its website; I'm
> > > assuming that this is because it's assumed Windows should at least have a
> > > basic cd-rom driver already. Here's a thought. I have a second computer
> > > networked to my Vista-problem computer; if I opened up the Vista DVD on the
> > > 2nd computer, could I manually pull the driver files from the DVD onto a hard
> > > disk, and then have Vista use those files to repair its driver database? If
> > > you think that might work, I'll need some help navigating. Thanks!
> > >
> > > "freddy" wrote:
> > >
> > > > Ipanta53,
> > > >
> > > > I think we're having some sort of a communication problem:
> > > >
> > > > First, uninstall the XP printer driver you installed (apparently not
> > > > compatible with Vista). Follow the instructions on the previous post.
> > > >
> > > > Second, select the "Add new printer" option (not Server Properties) at the
> > > > top of the "Printers" page. Follow on-screen instructions.
> > > >
> > > > Third, you can't download a HP supplied Vista printer driver because it's
> > > > included on the Vista DVD, according to what you posted.
> > > >
> > > > You must perform these steps before we can determine whether there is a
> > > > problem.
> > > > --
> > > > freddy
> > > >
> > > >
> > > > "lpants53" wrote:
> > > >
> > > > > I tried to add the Laserjet 1012 driver using Server Properties.
> > > > > Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
> > > > > download it) so I tried to use the latest XP driver. Driver installed just
> > > > > fine, but the computer still won't recognize the printer, even after
> > > > > unplugging and plugging the printer which should cause it to recognize.
> > > > >
> > > > > "freddy" wrote:
> > > > >
> > > > > > Ipants53,
> > > > > >
> > > > > > To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> > > > > > File > Server Properties > Drivers tab > Remove button.
> > > > > >
> > > > > > To install a printer: In the same location as above (Printers), click on
> > > > > > the option "Add a Printer." Follow on-screen instructions.
> > > > > >
> > > > > > If Vista indeed includes the drivers, the "Add a Printer" function should
> > > > > > ask for the Vista DVD, or hopefully, the driver you found compatible with
> > > > > > your printer and with Vista.
> > > > > >
> > > > > > Error code 80070103 means that "Windows has determined that the driver is
> > > > > > not the best one for your printer."
> > > > > >
> > > > > > Let us know what happens,
> > > > > >
> > > > > > freddy
> > > > > >
> > > > > >
> > > > > > "lpants53" wrote:
> > > > > >
> > > > > > > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > > > > > > still trying to finish up. A major problem is that my laserjet 1012 will not
> > > > > > > install under Vista. Windows Update says that a driver for the 1012 is
> > > > > > > available, but whenever I try to install it I get Error Code 80070103. I
> > > > > > > then tried to download the driver from HP directly, but HP does not offer
> > > > > > > downloadable drivers for Vista, saying that the driver should already come
> > > > > > > with Vista. How can I fix this? Is it possible to remove whatever printer
> > > > > > > drivers are on the computer so that Vista cannot detect any possible
> > > > > > > "conflicting" drivers? Any insight would be much appreciated.

Freddy,

I uninstalled everything I could think of which could be construed as
burning software, with the exception of Windows Media Player. Uninstalled
the drive, attempted to reinstall the drive, and still got a Code 39. Any
more thoughts on the matter? As an aside, given the current situation could
I still boot up using the Vista DVD and do a "clean" install? I wouldn't
mind doing that and avoiding this morass, but I'm not sure if I can do that
with a Vista upgrade disc. Thanks.

"freddy" wrote:

> Ipants53,
>
> Wow, this is turning into quite a deal. I can only think of one more step
> to take to try to get the CD-ROM drive to work. If you have installed any
> burning software that came with the drive, uninstall it. Reboot and then see
> whether Vista can install the drive. You may need to again remove the drive
> from Drive Manager, I just don't know for sure. You can try different
> approaches to try to get Vista to recognize the drive (after you uninstall
> any burning software).
> --
> freddy
>
>
> "lpants53" wrote:
>
> > Freddy,
> >
> > I followed the article's procedures. When I went to look in the Registry as
> > per instructions there was no UpperFilters, so I moved on to method 2. I
> > uninstalled the drive through Device Manager and then scanned for hardware
> > changes. Vista detected the drive and attempted to install the drivers for
> > it, but failed again (Code 39). Anything else I can try?
> >
> > "freddy" wrote:
> >
> > > Ipants53,
> > >
> > > Yes, Vista should have drivers for your CD/DVD ROM drive. For now, I don't
> > > believe that missing drivers are the problem. Before you try anything else,
> > > take a look at this MS article and try to resolve the problem as the article
> > > suggests:
> > >
> > > http://support.microsoft.com/default.aspx/kb/320553
> > >
> > > Let us know how this turnes out.
> > > --
> > > freddy
> > >
> > >
> > > "lpants53" wrote:
> > >
> > > > Alright, LG doesn't offer drivers for the GMA4020 on its website; I'm
> > > > assuming that this is because it's assumed Windows should at least have a
> > > > basic cd-rom driver already. Here's a thought. I have a second computer
> > > > networked to my Vista-problem computer; if I opened up the Vista DVD on the
> > > > 2nd computer, could I manually pull the driver files from the DVD onto a hard
> > > > disk, and then have Vista use those files to repair its driver database? If
> > > > you think that might work, I'll need some help navigating. Thanks!
> > > >
> > > > "freddy" wrote:
> > > >
> > > > > Ipanta53,
> > > > >
> > > > > I think we're having some sort of a communication problem:
> > > > >
> > > > > First, uninstall the XP printer driver you installed (apparently not
> > > > > compatible with Vista). Follow the instructions on the previous post.
> > > > >
> > > > > Second, select the "Add new printer" option (not Server Properties) at the
> > > > > top of the "Printers" page. Follow on-screen instructions.
> > > > >
> > > > > Third, you can't download a HP supplied Vista printer driver because it's
> > > > > included on the Vista DVD, according to what you posted.
> > > > >
> > > > > You must perform these steps before we can determine whether there is a
> > > > > problem.
> > > > > --
> > > > > freddy
> > > > >
> > > > >
> > > > > "lpants53" wrote:
> > > > >
> > > > > > I tried to add the Laserjet 1012 driver using Server Properties.
> > > > > > Unfortunately I couldn't use HP's native Vista 1012 driver (because I can't
> > > > > > download it) so I tried to use the latest XP driver. Driver installed just
> > > > > > fine, but the computer still won't recognize the printer, even after
> > > > > > unplugging and plugging the printer which should cause it to recognize.
> > > > > >
> > > > > > "freddy" wrote:
> > > > > >
> > > > > > > Ipants53,
> > > > > > >
> > > > > > > To remove a printer driver: Control Panel > Hardware and Sound/Printers >
> > > > > > > File > Server Properties > Drivers tab > Remove button.
> > > > > > >
> > > > > > > To install a printer: In the same location as above (Printers), click on
> > > > > > > the option "Add a Printer." Follow on-screen instructions.
> > > > > > >
> > > > > > > If Vista indeed includes the drivers, the "Add a Printer" function should
> > > > > > > ask for the Vista DVD, or hopefully, the driver you found compatible with
> > > > > > > your printer and with Vista.
> > > > > > >
> > > > > > > Error code 80070103 means that "Windows has determined that the driver is
> > > > > > > not the best one for your printer."
> > > > > > >
> > > > > > > Let us know what happens,
> > > > > > >
> > > > > > > freddy
> > > > > > >
> > > > > > >
> > > > > > > "lpants53" wrote:
> > > > > > >
> > > > > > > > I upgraded my copy of XP to Vista Home Premium just the other day, and am
> > > > > > > > still trying to finish up. A major problem is that my laserjet 1012 will not
> > > > > > > > install under Vista. Windows Update says that a driver for the 1012 is
> > > > > > > > available, but whenever I try to install it I get Error Code 80070103. I
> > > > > > > > then tried to download the driver from HP directly, but HP does not offer
> > > > > > > > downloadable drivers for Vista, saying that the driver should already come
> > > > > > > > with Vista. How can I fix this? Is it possible to remove whatever printer
> > > > > > > > drivers are on the computer so that Vista cannot detect any possible
> > > > > > > > "conflicting" drivers? Any insight would be much appreciated.