Stew57 wrote:
>
> I have a 2 month old HP tx2 notebook. It activated fine when first
> booted. Used it abouy a month and IE crashed with a BSOD, and upon
> recovery I have a notice on the bottom of the desktop that it says this
> copy of windows in not genuine. When I reboot it says I must activate.
> When I try it fails and the only options are new product key or contact
> HP. I called HP and they said to use the key off the bottom of the
> computer which does not work. They then want me to do a complete
> reinstall which is quite unacceptible with all the work it took to get
> this new machine loaded to work with. Is there any way out of this short
> of starting over? Can i buy a new license and be sure it is going to
> take. Buying a new copy of home premium unfair but is way better than
> all the work I would have to do otherwise. The OS is home premium 64
> bit. I would not want to install a new copy because of the driver issues
> (touchsmart), I just want to use the key.
> When I try to activate I get:
>
>
> Buy new product key online
>
>
> Try a different product key
>
>
> Contact Hewlett-Packard to help resolve this problem
>
> Have tried option 2 and 3 to no avail. I would try option 1 if I could
> be assured it would work without loss of data. HP says to reinstall the
> OS. They told me Microsoft does not support OEM installs. Why not? There
> is no phone option.
>
> when I try to input a new key I get an 0xC004E003 error.
>
> Updates work fine and all my software works as well.The desktop
> background does not work and it has the not genuine at the right bottom
> corner. There does not seem to be a count down timer either.
1. Do not do a factory restore.
2. Back up your data *now* to external media (external hard drive, burn to
DVD).
3. The Microsoft Activation Hotline - (888) 571-2048
Also see - You may be prompted to activate Windows Vista on a computer on
which Windows Vista was already activated by a Volume License or OEM
installation
http://support.microsoft.com/default...kb;EN-US;93157
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ