Why did the installation fail?
Because the driver you are trying to install is already installed or the
driver that you're trying to install is an older driver than the one you have
already.
As others have already advised - drivers should be obtained from the
manufacturer's site rather than from Windows
Update.
FYI - Windows Update error 8007010
http://windowshelp.microsoft.com/Win...dabcd1033.mspx
--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.
"hp officejet" wrote:
> Every time HP tries to install an update for a hp officejet j4680, Windows
> Update gives the error message 80070103 and says the installation failed.
> Why???