Back in 2008, I had posted about problems (instability) with Vista Home
basic and using an HP Scanjet 4370. Problem was that solution center kept
trying to re-install. Couldn't do an uninstall.
Solution is archived at
http://www.vistaheads.com/forums/mic...uninstall.html
Recent update:
Program yet again messed up and I tried to go to the HP 4370 site to get a
new program update. To my dismay, almost all support for this scanner had
been removed. (only a simple patch remained)
Remembering that the G3010 and SJ 4370 were of the same family, I went to
the G3010 support page and downloaded the latest full support program.
Worked nicely and it properly removed the prior troublesome stuff.
http://h20000.www2.hp.com/bizsupport...437&taskId=135
They even have support for Win7 there.
HP products are pretty good. HP support leaves much to be desired. Their
live support personnel have let me down just about every time. It's only if
you can get past the first two or three support levels, can you actually
find someone who can really help.
Oppie
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