HP Update

An update is available. Would yo
like to download and install this
update now?

this message occurs occasionally. I right click it but there is no effect.
I can move the window around the screen but it doesn't change. there is
one large plus sign then hp then several other plus signs the the HP Update
before the message I posted above. I would like to do the HP Update but I
don't know how to get there... charlie

If you click on the plus sign does it open a sub item? Is this sub item
selectable? If so, check it and then continue.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience & Security


"charles kuchar" <> wrote in message
news:651E9FE0-5D1F-4963-BD1D-...
> An update is available. Would yo
> like to download and install this
> update now?
>
> this message occurs occasionally. I right click it but there is no
> effect. I can move the window around the screen but it doesn't change.
> there is one large plus sign then hp then several other plus signs the the
> HP Update before the message I posted above. I would like to do the HP
> Update but I don't know how to get there... charlie

right or left clicking and double clicking does not do anything. anywhere
in the display. it is primary also. it is displaying in this window right
now but does nothing else that I know of. charlie


"Richard Urban" <> wrote in message
news:...
> If you click on the plus sign does it open a sub item? Is this sub item
> selectable? If so, check it and then continue.
>
> --
>
> Richard Urban
> Microsoft MVP
> Windows Desktop Experience & Security
>
>
> "charles kuchar" <> wrote in message
> news:651E9FE0-5D1F-4963-BD1D-...
>> An update is available. Would yo
>> like to download and install this
>> update now?
>>
>> this message occurs occasionally. I right click it but there is no
>> effect. I can move the window around the screen but it doesn't change.
>> there is one large plus sign then hp then several other plus signs the
>> the HP Update before the message I posted above. I would like to do the
>> HP Update but I don't know how to get there... charlie
>

"charles kuchar" <> wrote in message
news:651E9FE0-5D1F-4963-BD1D-...
> An update is available. Would yo
> like to download and install this
> update now?
>
> this message occurs occasionally. I right click it but there is no
> effect. I can move the window around the screen but it doesn't change.
> there is one large plus sign then hp then several other plus signs the the
> HP Update before the message I posted above. I would like to do the HP
> Update but I don't know how to get there... charlie

Assuming the unknown HP product is a printer try going here:

http://welcome.hp.com/country/us/en/support.html

and than to the drivers and software for your specific printer.

Depending on what version of printer drivers you have, you may have better
luck running the HP Update directly vice via the notification message. Look
in Programs, HP or in HP Solutions, Help, Check for Updates to run the
update application.

Don

I have found that by clickin on the window, and pressing the Enter key, the
update will occur...
"charles kuchar" <> wrote in message
news:651E9FE0-5D1F-4963-BD1D-...
> An update is available. Would yo
> like to download and install this
> update now?
>
> this message occurs occasionally. I right click it but there is no
> effect. I can move the window around the screen but it doesn't change.
> there is one large plus sign then hp then several other plus signs the the
> HP Update before the message I posted above. I would like to do the HP
> Update but I don't know how to get there... charlie

I will try that to check the update. and I will seriously consider
uninstalling the hp update. I'm still getting used to this Win7 computer
and haven't been to the control panel yet... charlie

"Charles W Davis" <> wrote in message
news:B3BEB044-6480-47EB-A0E2-...
> I have found that by clickin on the window, and pressing the Enter key,
> the update will occur...
> "charles kuchar" <> wrote in message
> news:651E9FE0-5D1F-4963-BD1D-...
>> An update is available. Would yo
>> like to download and install this
>> update now?
>>
>> this message occurs occasionally. I right click it but there is no
>> effect. I can move the window around the screen but it doesn't change.
>> there is one large plus sign then hp then several other plus signs the
>> the HP Update before the message I posted above. I would like to do the
>> HP Update but I don't know how to get there... charlie
>

the message from hp appeared today. I just clicked on it and hit the enter
key. the update happened normally. now I got a different problem but will
do a new post on it... thanks for the help. charlie

"ShellP" <> wrote in message
news:869622eb-e087-4bf4-90c2-...
> On Dec 26, 3:19 pm, "charles kuchar" <chaskuc...@msn.com> wrote:
>> I will try that to check the update. and I will seriously consider
>> uninstalling the hp update. I'm still getting used to this Win7 computer
>> and haven't been to the control panel yet... charlie
>>
>> "Charles W Davis" <newsgr...@anthemwebs.com> wrote in
>> messagenews:B3BEB044-6480-47EB-A0E2-...
>>
>>
>>
>> > I have found that by clickin on the window, and pressing the Enter key,
>> > the update will occur...
>> > "charles kuchar" <chaskuc...@msn.com> wrote in message
>> >news:651E9FE0-5D1F-4963-BD1D-...
>> >> An update is available. Would yo
>> >> like to download and install this
>> >> update now?
>>
>> >> this message occurs occasionally. I right click it but there is no
>> >> effect. I can move the window around the screen but it doesn't change.
>> >> there is one large plus sign then hp then several other plus signs the
>> >> the HP Update before the message I posted above. I would like to do
>> >> the
>> >> HP Update but I don't know how to get there... charlie- Hide quoted
>> >> text -
>>
>> - Show quoted text -
>
> I would only consider removing HP Update if you intend to check HP on
> your own for the necessary updates. 1. Theres no reason to righ click
> on the Update, just click & it will do the rest for you, it usually
> will require you to reboot! Try re-starting the PC & see what happens?
> Also, you Internet Security Software may be stopping it from
> installing? Have you checked those setting?