I´ve bought a memory flash (Store´n´Go from Verbatim) doesnt work

I´ve bought a memory flash (Store´n´Go from Verbatim). This device should run
under windows XP without any kind extra software as a driver. I am emailing
the company Verbatim but they said it should be run without software. The
device runs very well in my Office´s Pc but not in my own laptop.

Can somebody give me a Hand?

On Tue, 2 Aug 2005 14:19:02 -0700, Eduardo form Spain <Eduardo form
> wrote:

>I´ve bought a memory flash (Store´n´Go from Verbatim). This device should run
>under windows XP without any kind extra software as a driver. I am emailing
>the company Verbatim but they said it should be run without software. The
>device runs very well in my Office´s Pc but not in my own laptop.
>
>Can somebody give me a Hand?

What does that have to do with "Windows Update" ?

Eduardo form Spain wrote:
> I´ve bought a memory flash (Store´n´Go from Verbatim). This device
> should run under windows XP without any kind extra software as a
> driver. I am emailing the company Verbatim but they said it should be
> run without software. The device runs very well in my Office´s Pc but
> not in my own laptop.
>
> Can somebody give me a Hand?

*golf clap*

You have posted in "microsoft.public.windowsupdate" about a piece of
hardware you have bought and the only hints at the actual problem and
anything done you have donbe to troubleshoot it are:

-- Store´n´Go from Verbatim
-- Windows XP
-- Runs well on Office PC but not laptop
-- Verbatim says it should be run without software.

The device you have bought (a thumb drive) is basically memory with a USB
interface with your computer. Any plug-n-play capable operating system
should see it as a "drive" when you insert it into a functional USB port.
What you have left out is:

-- Windows XP "What"? Home edition? Professional Edition? Updated with
SP1? SP2? No Service Packs?
-- What software and updates do you have installed?
-- What namme brand/model of laptop and have you contacted them?
-- What does happen when you plug in the device? Any messages? Anything in
the Event Log?
-- Have you scanned for viruses/trojans/worms lately with an antivirus
software NOT installed on your system right now?
-- Have you scanned for spyware/adware/malware with several good
antipspyware applications?
-- Did you (in fact) install some sort of software in order to try and get
it to work?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html