Icon Display in Windows Vista Help & Support

The icon boxes next to the topic contain an "X" and the Help Title but no icon.
Can anybody suggest how to display the icon?

Thanks.

Osterley50 wrote:

> The icon boxes next to the topic contain an "X" and the Help Title but no
> icon. Can anybody suggest how to display the icon?

I gather this is a problem in Help & Support and not somewhere else.

Icons in Help are missing - This happens if the "Content Type" setting
for .PNG file types is broken. Download a REG file from Daniel Martin's
site here:

http://winvista.mvps.org/Ficheros/PNG.reg - Download and save it to Desktop.
Right-click on the file and choose Merge. The manual fix:

1. Close the Help and Support window.
2. Start the Registry Editor by clicking Start, typing "regedit" (no
quotation marks), and pressing ENTER. (You need administrator privileges to
do this.)
3. Navigate to HKEY_CLASSES_ROOT\.png.
4. Right-click the .png folder, point to New, and then click String value.
5. Add a new string named "Content Type" (without quotation marks).
6. Double-click the new Content Type string and set the Value data to
"image/png" (without quotation marks).
7. Close the Registry Editor, and then open Help and Support.

If my Crystal Ball(tm) was cloudy, please post back with more details per:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

I guess my problem is different. I made this change in the Registry
Editor and still have no icons in the Help and Support window. It isn't
that big a deal unless it is an indicator that I have a bigger problem.

Are there any more ideas?

Thank you


--
kmeyerett

kmeyerett;888468 Wrote:
> I guess my problem is different. I made this change in the Registr
> Editor and still have no icons in the Help and Support window. It isn'
> that big a deal unless it is an indicator that I have a bigger problem
>
> Are there any more ideas
>
> Thank yo

Hello Kmeyerett

You might see if Option Two in this tutorial can fix the problem fo
you

http://www.vistax64.com/tutorials/87...port-vista.htm

Hope this helps
Shaw

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*Windows 7 Forums*
*and* '*::Vista Forums::*
*Please post feedback to help others.*

You can try this fix here:
http://www.paulsxp.com/forum/viewtopic.php?f=16&t=114
This script will fix Help and Support not working.

--
Paul's XP and Vista Tweaks
---------------------------------------
www.paulsxp.com

Paul's XP and Vista Help Forum
--------------------------------------------
www.paulsxp.com/forum

Live Support
------------------
www.paulsxp.com/livesupport.html

"kmeyerett" <> wrote in message
news:...
>
> I guess my problem is different. I made this change in the Registry
> Editor and still have no icons in the Help and Support window. It isn't
> that big a deal unless it is an indicator that I have a bigger problem.
>
> Are there any more ideas?
>
> Thank you
>
>
> --
> kmeyerett

Thanks for the quick reply. Nope, that didn't work either

--
kmeyerett

In that case, you might try a System Restore with a restore point date
before this problem to see if it can fix it

http://www.vistax64.com/tutorials/76...estore-how.htm

Hope this helps
Shaw

kmeyerett;888656 Wrote:
> Thanks for the quick reply. Nope, that didn't work either

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*Windows 7 Forums*
*and* '*::Vista Forums::*
*Please post feedback to help others.*

I contemplated that and decided to forego for now. Thanks.


--
kmeyerett

That's ok. I hope you can get is sorted soon

Shaw

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*Windows 7 Forums*
*and* '*::Vista Forums::*
*Please post feedback to help others.*