Found solution here
http://forums.techarena.in/media-player/906600.htm
Sometimes McAfee includes WMP in its 'Application Policy'. This results in
preventing MP3 tags from being read/displayed in order to protect against
possible malicious executables.
Dina
"dinav" wrote:
> Platform: Win XP (SP3)
> WMP 11.0.5721.5268
>
>
> Problem:
> I have an MP3 file with ID3v2 tag metadata, such as artist, composer, etc.
> The track is playable and displays ID3v2 metadata in WMP10, iTunes and Winamp
> successfully. Now, in WMP11, just playing the track (Steps to reproduce: in
> File Explorer, right click on the track, choose “Open With WMP”. In WMP11,
> click "Now Playing" to view the metadata) displays ID3v2 metadata
> successfully. However, when I try to add the track to WMP11 Library all
> ID3v2 metadata (album name, artist, composer, etc.) disappears, only the
> track title remains.
>
> Has anyone encountered this problem?
>
> Thanks,
> Dina.
>