IE 6.0 needs to be installed, but already have it.

We have been trying to get updates for our windows office 2000. It keeps
saying we need to be running IE 6.0 or better. When we purchased the
computer of January this year it had 6.0 installed.We have been trying to
update IE. When we try to install ie6setup the message "setup has detected a
newer version of ie already installed. Set up cannot continue. When we try to
install update IE6.0-KB867801 Windows XP-x86-ENV we get a message that says
This update requires IE6.0 to be installed. What can I do to fix this?

What "keeps saying [you] need" IE6 or higher?

Several of these are known to cause problems:

1) Zone Alarm Pro [Private Header Info - enabled?] Reset "Ad Blocking" and
"Cookie Control" to "medium" "Mobile Code Control" = Off

2) Symantec (ISS\NIS) [Enable Browser Privacy - enabled] Active Content -
"Allow All Scripts To Execute" Problem: some sites cannot detect the 128 bit
encryption Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referer" or contains entries
that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Internet
Settings] "User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME Other versions = (compatible; MSIE 6.0;
Windows NT 5.0

(-MVP Mike Burgess)
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

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hockeybomb wrote:
> We have been trying to get updates for our windows office 2000. It keeps
> saying we need to be running IE 6.0 or better. When we purchased the
> computer of January this year it had 6.0 installed.We have been trying to
> update IE. When we try to install ie6setup the message "setup has
> detected a newer version of ie already installed. Set up cannot continue.
> When we try to install update IE6.0-KB867801 Windows XP-x86-ENV we get a
> message that says This update requires IE6.0 to be installed. What can I
> do to fix this?

hockeybomb wrote:
> We have been trying to get updates for our windows office 2000. It
> keeps saying we need to be running IE 6.0 or better. When we
> purchased the computer of January this year it had 6.0 installed.We
> have been trying to update IE. When we try to install ie6setup the
> message "setup has detected a newer version of ie already installed.
> Set up cannot continue. When we try to install update IE6.0-KB867801
> Windows XP-x86-ENV we get a message that says This update requires
> IE6.0 to be installed. What can I do to fix this?

Hockey,
Let's separate the issue of updating Office 2000 , for the time being.
Bring up your Internet Explorer, select Help, then select About. See that long string which says
Version: 6.0..................................
Write the whole thing down, and post back that whole line of info
Look at the next line.
Does it say Cipher strength : 128-bit ?

Where are you getting that last item (that you tried to install) ?
--
Maurice N
MVP Windows - Shell / User
-----