IE 6 and then 7 beta -- freeze up and won't close correctly.

I recently reinstalled everything on a new HD; I'm running Windows XP Pro
with SP-2 and a 2.6MHz Pentium 4 with Hyper-threading, 2 GIG RAM. My IE 6
began freezing up occasionally; and sometimes wouldn't shut down
properly-I'd have to push the pop-up "close program button" to force it to
close-sometimes I'd even have to go to the Task Manager to close it. I got
tired of the problem; so I tried to fix it by installing the IE 7 Beta. But
it seems to misbehave the same way; Firefox and Opera seem OK.



What are the possible causes for this problem on a new clean install? How
can it be fixed?

Thanks.

Stanford

Did you format and then "reinstall everything"?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Stanford LYNX wrote:
> I recently reinstalled everything on a new HD; I'm running Windows XP Pro
> with SP-2 and a 2.6MHz Pentium 4 with Hyper-threading, 2 GIG RAM. My IE 6
> began freezing up occasionally; and sometimes wouldn't shut down
> properly-I'd have to push the pop-up "close program button" to force it to
> close-sometimes I'd even have to go to the Task Manager to close it. I
> got tired of the problem; so I tried to fix it by installing the IE 7
> Beta. But it seems to misbehave the same way; Firefox and Opera seem OK.
>
>
>
> What are the possible causes for this problem on a new clean install? How
> can it be fixed?
>
> Thanks.
>
> Stanford

Thanks for gettimg back to me, much appriecated.

Actually, I used a new hard disk and naturally I did format it (to a basic
NTFS partition). I have also run the Windows "Check Disk" utility with both
option boxes checked. Any more thoughts?
Stanford

"PA Bear" <> wrote in message
news:...
> Did you format and then "reinstall everything"?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Stanford LYNX wrote:
>> I recently reinstalled everything on a new HD; I'm running Windows XP Pro
>> with SP-2 and a 2.6MHz Pentium 4 with Hyper-threading, 2 GIG RAM. My IE
>> 6
>> began freezing up occasionally; and sometimes wouldn't shut down
>> properly-I'd have to push the pop-up "close program button" to force it
>> to
>> close-sometimes I'd even have to go to the Task Manager to close it. I
>> got tired of the problem; so I tried to fix it by installing the IE 7
>> Beta. But it seems to misbehave the same way; Firefox and Opera seem OK.
>>
>>
>>
>> What are the possible causes for this problem on a new clean install?
>> How
>> can it be fixed?
>>
>> Thanks.
>>
>> Stanford
>

I really need some help here -- I've tried all I can think of to fix
this program hang-up problem, so far nothing has fixed it, I just went to
the Event Viewer and looked for error messages that corresponds with the
times and programs that are "hanging-up" locking-up, freezing. Here are
some of the errors reposted;
first with IE 6 then the new IE 7 beta-- but of some small note there was at
least one hang-up with another program altogether--Nero 6. What does the
"hang address" imply? What is address 0x00000000? It rings a bell for
causing problems before --I think.
Is this something I should take to another newsgroup, if so which
one(s)...Windows XP or what?
Please Help.

***Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0,
hang address 0x00000000.

***Hanging application iexplore.exe, version 7.0.5346.5, hang module
hungapp, version 0.0.0.0, hang
address 0x00000000.
*Hanging application nero.exe, version 6.3.1.19, hang module hungapp,
version 0.0.0.0, hang address
0x00000000. BTW (Nero and other programs very, very, rarely
"hang-up").
Thanks again,
Stanford
========================================
"PA Bear" <> wrote in message
news:...
> Did you format and then "reinstall everything"?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Stanford LYNX wrote:
>> I recently reinstalled everything on a new HD; I'm running Windows XP Pro
>> with SP-2 and a 2.6MHz Pentium 4 with Hyper-threading, 2 GIG RAM. My IE
>> 6
>> began freezing up occasionally; and sometimes wouldn't shut down
>> properly-I'd have to push the pop-up "close program button" to force it
>> to
>> close-sometimes I'd even have to go to the Task Manager to close it. I
>> got tired of the problem; so I tried to fix it by installing the IE 7
>> Beta. But it seems to misbehave the same way; Firefox and Opera seem OK.
>>
>>
>>
>> What are the possible causes for this problem on a new clean install?
>> How
>> can it be fixed?
>>
>> Thanks.
>>
>> Stanford
>

Possible solutions:
http://support.microsoft.com/?kbid=82318

http://support.microsoft.com/?kbid=84300

Scroll down to Managing Problem Applications at Shutdown

http://www.microsoft.com/technet/pro.../systeman.mspx

--
Pat


"Stanford LYNX" wrote:

> I really need some help here -- I've tried all I can think of to fix
> this program hang-up problem, so far nothing has fixed it, I just went to
> the Event Viewer and looked for error messages that corresponds with the
> times and programs that are "hanging-up" locking-up, freezing. Here are
> some of the errors reposted;
> first with IE 6 then the new IE 7 beta-- but of some small note there was at
> least one hang-up with another program altogether--Nero 6. What does the
> "hang address" imply? What is address 0x00000000? It rings a bell for
> causing problems before --I think.
> Is this something I should take to another newsgroup, if so which
> one(s)...Windows XP or what?
> Please Help.
>
> ***Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module
> hungapp, version 0.0.0.0,
> hang address 0x00000000.
>
> ***Hanging application iexplore.exe, version 7.0.5346.5, hang module
> hungapp, version 0.0.0.0, hang
> address 0x00000000.
> *Hanging application nero.exe, version 6.3.1.19, hang module hungapp,
> version 0.0.0.0, hang address
> 0x00000000. BTW (Nero and other programs very, very, rarely
> "hang-up").
> Thanks again,
> Stanford
> ========================================
> "PA Bear" <> wrote in message
> news:...
> > Did you format and then "reinstall everything"?
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > Stanford LYNX wrote:
> >> I recently reinstalled everything on a new HD; I'm running Windows XP Pro
> >> with SP-2 and a 2.6MHz Pentium 4 with Hyper-threading, 2 GIG RAM. My IE
> >> 6
> >> began freezing up occasionally; and sometimes wouldn't shut down
> >> properly-I'd have to push the pop-up "close program button" to force it
> >> to
> >> close-sometimes I'd even have to go to the Task Manager to close it. I
> >> got tired of the problem; so I tried to fix it by installing the IE 7
> >> Beta. But it seems to misbehave the same way; Firefox and Opera seem OK.
> >>
> >>
> >>
> >> What are the possible causes for this problem on a new clean install?
> >> How
> >> can it be fixed?
> >>
> >> Thanks.
> >>
> >> Stanford
> >
>
>
>

[Upgrading, especially to a beta version, in hopes of fixing an ongoing
problem is seldom a wise idea. Doing so usually only makes trying to
diagnose the problem that much harder.]

After formatting and reinstalling Windows (and before installing anything
else), did you take care of /everything/ on the following webpage before
otherwise connecting to the internet (e.g., to browse, check email)?

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

The most likely cause of your problems is hijackware.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Stanford LYNX wrote:
> Thanks for gettimg back to me, much appriecated.
>
> Actually, I used a new hard disk and naturally I did format it (to a basic
> NTFS partition). I have also run the Windows "Check Disk" utility with
> both option boxes checked. Any more thoughts?
<paste>
> I really need some help here -- I've tried all I can think of to
> fix this program hang-up problem, so far nothing has fixed it, I just
> went to the Event Viewer and looked for error messages that corresponds
> with the times and programs that are "hanging-up" locking-up, freezing...
</paste>
>
> > Did you format and then "reinstall everything"?
> > --
> > Stanford LYNX wrote:
> > > I recently reinstalled everything on a new HD; I'm running Windows XP
> > > Pro with SP-2 and a 2.6MHz Pentium 4 with Hyper-threading, 2 GIG RAM.
> > > My IE 6
> > > began freezing up occasionally; and sometimes wouldn't shut down
> > > properly-I'd have to push the pop-up "close program button" to force
> > > it to
> > > close-sometimes I'd even have to go to the Task Manager to close it. I
> > > got tired of the problem; so I tried to fix it by installing the IE
> > > 7 Beta. But it seems to misbehave the same way; Firefox and Opera
> > > seem OK. What are the possible causes for this problem on a new clean
> > > install?
> > > How can it be fixed?