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IE 7 constantly freezing

 
 
JessiDay
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      12-27-2008
I am having a problem with Internet explorer 7 on my windows vista machine
where about every other site freezes up and the only way out of it is to Ctrl
Alt Delete and shut down the program.

I have followed all the steps (updating Windows, running a scan, and
resetting all of IE's settings).

Is there anything else I can do? This has pretty much rendered my laptop
unusable as far as the internet is concerned and I have just had the computer
over a year.
 
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Don Varnau
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      12-27-2008
Hi,
If the problem persisted when add-ons were disabled (part of the Reset IE
Settings process) the machine may be infected with malware (spyware,
trojans, etc.)

See these sites for help, including the posting of a HijackThis log to one
of the forums where HJT logs are analyzed:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware

Partial list of forums- there are others:
http://forum.aumha.org/viewforum.php?f=30
http://spywarehammer.com/simplemachinesforum/index.php
http://www.spywarewarrior.com/index.php
http://forums.whatthetech.com/forums.html
http://www.bleepingcomputer.com/forums/
http://www.spywareinfoforum.info/

You will have to register to post to any of these forums and should look for
one or more "Important- Read this first" type messages, at whatever forum
you choose, for specific instructions.

Hope this helps,
Don
[MS MVP- IE]

"JessiDay" <> wrote in message
news:83669C2B-9FBC-4C02-9364-...
> I am having a problem with Internet explorer 7 on my windows vista machine
> where about every other site freezes up and the only way out of it is to

Ctrl
> Alt Delete and shut down the program.
>
> I have followed all the steps (updating Windows, running a scan, and
> resetting all of IE's settings).
>
> Is there anything else I can do? This has pretty much rendered my laptop
> unusable as far as the internet is concerned and I have just had the

computer
> over a year.


 
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Kayman
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Posts: n/a

 
      12-28-2008
On Sat, 27 Dec 2008 09:39:01 -0800, JessiDay wrote:

> I am having a problem with Internet explorer 7 on my windows vista machine
> where about every other site freezes up and the only way out of it is to Ctrl
> Alt Delete and shut down the program.
>
> I have followed all the steps (updating Windows, running a scan, and
> resetting all of IE's settings).
>
> Is there anything else I can do? This has pretty much rendered my laptop
> unusable as far as the internet is concerned and I have just had the computer
> over a year.


1.Clear the (IE) temporary Internet files and the history cache.
Click Start==>Run... then type (or copy/paste) "inetcpl.cpl" (w/out
quotation marks) into the box, then click the 'OK' button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...'button then place a checkmark into the box beside 'Also delete files
and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Delete files using Disk Cleanup
http://windowshelp.microsoft.com/Win...139d91033.mspx

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
Kaspersky® AVPTool
http://avptool.virusinfo.info/en/
Direct:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
--and--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and--
SuperAntispyware - Free
http://www.superantispyware.com/down...NTISPYWAREFREE
http://www.superantispyware.com/supe...freevspro.html

NOTE:
Kaspersky® Virus Removal Tool, Dr.Web CureIt!® and the free version of
Malwarebytes© and SuperAntispyware are not capable for real-time protection
of your computer.
Kaspersky® AVPTool, Dr.Web CureIt!® have no update feature (so they don't
turn into full blown scanners). As soon as your computer is cleaned you are
supposed to remove these tools from your operating system.
Re: K/AVPTool; To uninstall/move this program 'enable self-defense' must be
unchecked!

The free version of Malwarebytes© and SuperAntispyware have an update
feature, keep them installed in addtion to your resident AV/A-S
applications and scan frequently.

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en...ols/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.theeldergeek.com/forum/in...6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

Additional references:
How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213
Applies to: Windows Internet Explorer 7 in Windows Vista

How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737
Read: "What you must know"
Applies to: Windows Internet Explorer 7 for Windows XP and
Windows Internet Explorer 7 in Windows Vista

Good luck
 
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