IE 8 didn't close properly

I've been using ie8 for quite awhile now. I've had no problems. I'm running
xp sp3 and an amd dx2 6000 processor. Lately when I've closed ie8 then
shutdown for the night. When I startup then open ie8 it tells me I didn't
close down properly. I've been closing it the same way as always. I go to
my start page, then click the red x. It shuts down fine. But when it gives
me that message I just tell it to take me to my home page and there's no
problem. I don't know if one of the updates did anything. I have all the
latest updates that ms has. Any ideas.

Hi John,

Start>Run>msconfig - Startup tab,

Any Google, AOL, or Quicktime services running?

I suspect that one of these 'update' services are running when you close IE.
(mmm.... I strongly suggest AOL software updates... if it is happening EVERY
time you close/IE/Shutdown. (It will try updating until it makes a
connection, but I think they changed their update servers).

You can disable them from the msconfig dialog, then reboot.

Regards.

"John K" <> wrote in message
news:E75FDEAB-3A02-4887-BE90-...
> I've been using ie8 for quite awhile now. I've had no problems. I'm
> running
> xp sp3 and an amd dx2 6000 processor. Lately when I've closed ie8 then
> shutdown for the night. When I startup then open ie8 it tells me I didn't
> close down properly. I've been closing it the same way as always. I go
> to
> my start page, then click the red x. It shuts down fine. But when it
> gives
> me that message I just tell it to take me to my home page and there's no
> problem. I don't know if one of the updates did anything. I have all the
> latest updates that ms has. Any ideas.

Make sure all instances of IEXPLORE.EXE are gone from Task Manager |
Processes pane before shutting down & see if that resolves the behavior.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

John K wrote:
> I've been using ie8 for quite awhile now. I've had no problems. I'm
> running xp sp3 and an amd dx2 6000 processor. Lately when I've closed ie8
> then shutdown for the night. When I startup then open ie8 it tells me I
> didn't close down properly. I've been closing it the same way as always.
> I go to my start page, then click the red x. It shuts down fine. But
> when
> it gives me that message I just tell it to take me to my home page and
> there's no problem. I don't know if one of the updates did anything. I
> have all the latest updates that ms has. Any ideas.

John K wrote:

> I've been using ie8 for quite awhile now. I've had no problems. I'm running
> xp sp3 and an amd dx2 6000 processor. Lately when I've closed ie8 then
> shutdown for the night. When I startup then open ie8 it tells me I didn't
> close down properly. I've been closing it the same way as always. I go to
> my start page, then click the red x. It shuts down fine. But when it gives
> me that message I just tell it to take me to my home page and there's no
> problem. I don't know if one of the updates did anything. I have all the
> latest updates that ms has. Any ideas.

Run IE8 in its no add-ons mode and retest if closing IE8 and then opening it
again results in the error message.

Hello,

** Solution 1 **
Try running IE8 with add-ons disabled. First ensure that all instances of
IEXPLORE.EXE are ended in Task Manager (press Ctrl+Shift+Esc on your
keyboard, processes tab, end process all IEXPLORE.EXE).

Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
Add-ons) to start IE8 without any add-ons. Try using the browser and see if
it works now.

If it is works now, start IE8 normally, go to Tools (if the menu bar
does not appear, hit the Alt key on the keyboard) > Manage Add-ons. Here,
disable all the add-ons you don't need under 'Currently Loaded'. Enable each
add-on one at each time, restart and see if the problem occurs again. Once
it occurs again after enabling an add-on, you have nailed the culprit.

** Solution 2 **
In addition to the above, you can try disabling IE8's memory protection and
see if it helps. Start > Control Panel > Internet Options > Advanced > under
'Security', uncheck 'Enable memory protection to help mitigate online
attacks' > OK

** Otherwise **
Otherwise you can use the free Microsoft Phone Support for IE8 (see under
'for consumers')
http://www.microsoft.com/windows/int...t/call-us.aspx

quote:
Free phone support for Internet Explorer 8 is limited to installation,
set-up and usage only. Advanced issues are not supported. Advanced issues
include problems that are associated with software and hardware development,
network connectivity, server-based technologies, and business-critical
systems.


Regards,
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"John K" <> wrote in message
news:E75FDEAB-3A02-4887-BE90-...
> I've been using ie8 for quite awhile now. I've had no problems. I'm
> running
> xp sp3 and an amd dx2 6000 processor. Lately when I've closed ie8 then
> shutdown for the night. When I startup then open ie8 it tells me I didn't
> close down properly. I've been closing it the same way as always. I go
> to
> my start page, then click the red x. It shuts down fine. But when it
> gives
> me that message I just tell it to take me to my home page and there's no
> problem. I don't know if one of the updates did anything. I have all the
> latest updates that ms has. Any ideas.