IE freezes checking for updates

just went thru the usual Windows & Office update.... 6/4/06 -
Now, when I click on Express or Custom,
I get the rolling progress bar graphic,
but IE is frozen and not responding....
The Validation check comes back OK -
but now the Update function is broken.

Phil Schuman <> wrote:

> just went thru the usual Windows & Office update.... 6/4/06 -
> Now, when I click on Express or Custom,
> I get the rolling progress bar graphic,
> but IE is frozen and not responding....

Does this PC have a motherboard with an nVidia nForce chipset?

--
Robin Walker [MVP Networking]

"Robin Walker [MVP]" <> wrote in message
news:uEoJif%...
> Phil Schuman <> wrote:
>
>> just went thru the usual Windows & Office update.... 6/4/06 -
>> Now, when I click on Express or Custom,
>> I get the rolling progress bar graphic,
>> but IE is frozen and not responding....
>
> Does this PC have a motherboard with an nVidia nForce chipset?
>
> --
no - I saw those other threads.....
this is a Dell laptop - with ATI Radeon video

here's the log -
---
[WGA.log]
2.083:
================================================== ==============================
2.083: 2006/06/04 07:36:19.493 (local)
2.083:
C:\WINDOWS\SoftwareDistribution\Download\cd6812fef 1fd3e79d9350b24a76108f1\update\update.exe
(version 6.2.29.0)
2.543: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned:
0x7f
2.543: Failed To Enable SE_SHUTDOWN_PRIVILEGE
2.664: Hotfix started with following command line: -q /Z -ER
/ParentInfo:bad4e1fb810ddf4f9fc2170c84322de1
14.701: InstallInfCatalogFile: Installing
c:\windows\softwaredistribution\download\cd6812fef 1fd3e79d9350b24a76108f1\update\WGA.cat
as _000000_.cat...
14.751: VerifyTargetFileSize: Unable to verify size as Source = NULL for
file c:\windows\_000000_.cat
15.582: InstallInfCatalogFile: Installation succeeded.
15.712: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
error 0x2
15.712: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
error 0x2
15.712: DoInstallation: CleanPFR failed: 0x2
15.782: SetProductTypes: InfProductBuildType=BuildType.Sel
15.782: SetAltOsLoaderPath: No section uses DirId 65701; done.
20.269: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\cd6812fef 1fd3e79d9350b24a76108f1\update\update.inf
failed
20.269: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallWGA$
20.269: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
20.279: BuildCabinetManifest: update.url absent
20.279: Starting AnalyzeComponents
20.279: AnalyzePhaseZero used 0 ticks
20.279: No c:\windows\INF\updtblk.inf file.
20.289: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
20.289: SetupFindFirstLine in LoadExclusionList Failed with error:
0xe0000102
34.369:
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem8.CAT
trusts inf c:\windows\inf\oem8.inf of device KEYSPAN\*USA19MAP\00_00
42.942: SetupVerifyInfFile failed with error 0x490 for oem11.inf of device
ROOT\ACRONISDEVICES\0000
43.352: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_IDRMKL\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
43.352: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NM\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NPF\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NSNDIS5\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_RDPWD\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_SAVRT\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_SAVRTPEL\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_SECDRV\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_SYMLCBRD\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
43.362: Failed to query DriverPath of ROOT\LEGACY_TDTCP\0000 0x2
43.372: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
43.372: Failed to query DriverPath of ROOT\LEGACY_VMODEM\0000 0x2
43.372: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
43.372: Failed to query DriverPath of ROOT\LEGACY_VPCTCOM\0000 0x2
43.372: Failed to query DriverPath of ROOT\LEGACY_VVOICE\0000 0x2
43.372: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
46.206: SetupVerifyInfFile failed with error 0x490 for oem4.inf of device
ROOT\SYSTEM\0002
53.056: OEM file scan used 32777 ticks
53.056: AnalyzePhaseOne: used 32777 ticks
53.056: AnalyzeComponents: Hotpatch analysis disabled; skipping.
53.056: AnalyzeComponents: Hotpatching is disabled.
53.066: AnalyzePhaseTwo used 10 ticks
53.066: AnalyzePhaseThree used 0 ticks
53.066: AnalyzePhaseFive used 0 ticks
53.066: AnalyzePhaseSix used 0 ticks
53.066: AnalyzeComponents used 32787 ticks
53.066: Downloading 0 files
53.066: bPatchMode = FALSE
53.066: Inventory complete: ReturnStatus=0, 32797 ticks
53.066: Num Ticks for invent : 32797
53.066: Allocation size of drive C: is 4096 bytes, free space = 8242425856
bytes
53.066: Drive C: free 7860MB req: 6MB w/uninstall 0MB
53.066: CabinetBuild complete
53.066: Num Ticks for Cabinet build : 0
53.066: DynamicStrings section not defined or empty.
53.066: FileInUse:: Detection disabled.
54.078: Registering Uninstall Program for -> WGA, WGA , 0x0
54.078: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll failed:
0xe0000102
54.088: System Restore Point set.
54.238: Copied file: C:\WINDOWS\system32\spmsg.dll
54.718: PFE2: Not avoiding Per File Exceptions.
54.759: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\WGA.cat
with error 0x57
54.769: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\WGA.cat with error 0x80092004
55.019: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
55.189: Copied file: C:\WINDOWS\system32\LegitCheckControl.dll
55.409: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\cd6812fef 1fd3e79d9350b24a76108f1\
55.409: Num Ticks for Copying files : 2343
55.419: Num Ticks for Reg update and deleting 0 size files : 10
55.419: Starting process: C:\WINDOWS\system32\spupdsvc.exe /install
"Enables Installer to complete its scheduled post-reboot tasks"
56.691: Return Code = 0
56.701: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
56.701: Starting process: C:\WINDOWS\system32\spupdsvc.exe /delete
56.731: Return Code = 0
56.751: CleanupTrustedInfFile: GetFileAttributes for
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.cat
failed: 0x2
56.751: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart =
0

Phil Schuman <> wrote:
> here's the log -
> ---
> [WGA.log]

That seems to have run successfully to completion.

--
Robin Walker [MVP Networking]

last update - was June 4, 2006
--
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