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IE7 will not display some sites/pages, why?

 
 
rich575
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      03-22-2008
IE7 on both my laptop and desktop will not load some sites or pages, such as
cnn.com, and the picture link to newgroups on microsoft.com. These are just
two examples. The page will start to load, as evidenced by the progress bar
at the bottom of the page, but the progress bar will disappear, and no new
page appears. I have reset all zones to default levels. What can I do to
fix this? Any help you give will be appreciated.


Thanks,
Richard
 
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Don Varnau
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      03-22-2008
Hi,

Windows XP or Vista? (Might or might not matter.)

With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall browser add-ons, work through this
article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

Try clearing the DNS Cache
Start> Run> cmd [enter]
ipconfig /flushdns
Then clear the Temporary Internet Files and restart.

Shut down (power down) everything for a few minutes- modem, router,
computers.

Turn on the Windows Firewall from Control Panel> Windows Firewall and
disable your third-party firewall or security suite. See if that program is
causing the problem.

More:
926431- Error message when you start IE7 or try to access a website
http://support.microsoft.com/kb/926431
936215- How to troubleshoot Internet Explorer 7 issues in Windows Vista
(also applicable to XP)
http://support.microsoft.com/kb/936215/en-us

Hope this helps,
Don
[MS MVP- IE]


"rich575" <rich575(removethis)@aol.com> wrote in message
news:7B474D18-E6F1-4858-A74C-...
> IE7 on both my laptop and desktop will not load some sites or pages, such

as
> cnn.com, and the picture link to newgroups on microsoft.com. These are

just
> two examples. The page will start to load, as evidenced by the progress

bar
> at the bottom of the page, but the progress bar will disappear, and no new
> page appears. I have reset all zones to default levels. What can I do to
> fix this? Any help you give will be appreciated.
>
>
> Thanks,
> Richard


 
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Peter
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      03-22-2008
In addition to Don's advice below, make sure that your Java is up to date
here: http://java.com/en/download/index.jsp (Uninstall any old versions
via Control Panel/Add/Remove (Uninstall a Program in Vista)
and that you Adobe Flash/Shockwave Players are up to date:
http://www.adobe.com/shockwave/welcome/

--
Peter
Toronto, Canada
XP Pro SP2 x 2/Vista Ultimate SP1
Triple Boot

"rich575" <rich575(removethis)@aol.com> wrote in message
news:7B474D18-E6F1-4858-A74C-...
> IE7 on both my laptop and desktop will not load some sites or pages, such
> as
> cnn.com, and the picture link to newgroups on microsoft.com. These are
> just
> two examples. The page will start to load, as evidenced by the progress
> bar
> at the bottom of the page, but the progress bar will disappear, and no new
> page appears. I have reset all zones to default levels. What can I do to
> fix this? Any help you give will be appreciated.
>
>
> Thanks,
> Richard


 
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Frank Saunders MS-MVP IE,OE/WM
Guest
Posts: n/a

 
      03-22-2008
"Peter" <> wrote in message
news:...
> In addition to Don's advice below, make sure that your Java is up to date
> here: http://java.com/en/download/index.jsp (Uninstall any old versions
> via Control Panel/Add/Remove (Uninstall a Program in Vista)
> and that you Adobe Flash/Shockwave Players are up to date:
> http://www.adobe.com/shockwave/welcome/
>
> --
> Peter
> Toronto, Canada
> XP Pro SP2 x 2/Vista Ultimate SP1
> Triple Boot
>
> "rich575" <rich575(removethis)@aol.com> wrote in message
> news:7B474D18-E6F1-4858-A74C-...
>> IE7 on both my laptop and desktop will not load some sites or pages, such
>> as
>> cnn.com, and the picture link to newgroups on microsoft.com. These are
>> just
>> two examples. The page will start to load, as evidenced by the progress
>> bar
>> at the bottom of the page, but the progress bar will disappear, and no
>> new
>> page appears. I have reset all zones to default levels. What can I do
>> to
>> fix this? Any help you give will be appreciated.
>>
>>
>> Thanks,
>> Richard

>


I scrupulously remove Java and Flash. They aren't needed for CNN, which I
have up right now in IE7.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

 
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Frank Saunders MS-MVP IE,OE/WM
Guest
Posts: n/a

 
      03-22-2008
"rich575" <rich575(removethis)@aol.com> wrote in message
news:7B474D18-E6F1-4858-A74C-...
> IE7 on both my laptop and desktop will not load some sites or pages, such
> as
> cnn.com, and the picture link to newgroups on microsoft.com. These are
> just
> two examples. The page will start to load, as evidenced by the progress
> bar
> at the bottom of the page, but the progress bar will disappear, and no new
> page appears. I have reset all zones to default levels. What can I do to
> fix this? Any help you give will be appreciated.
>
>
> Thanks,
> Richard


I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/...moving_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

 
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