IE7 won't remember login data

Since (belatedly) installing Vista SP1 (on Home Premium), I'm having trouble
getting IE7 to remember login data on certain websites; eg:
a) the username for my online bank login;
b) the location information for personalisation of my BBC homepage.
Both of these were previously quite reliably presented each time.

I have deleted cookies and already-saved passwords, set privacy and security
to minimum levels and marked the sites as Trusted; I've turned off Protected
Mode and I have ticked the appropriate boxes to remember the information.

IE Tools | Internet Options | Privacy | Sites: Type in...

bbc.co.uk [and]
name-of-banking-website.co.uk (for example)

....and Allow cookies for each domain, in turn.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

John Edwards wrote:
> Since (belatedly) installing Vista SP1 (on Home Premium), I'm having
> trouble
> getting IE7 to remember login data on certain websites; eg:
> a) the username for my online bank login;
> b) the location information for personalisation of my BBC homepage.
> Both of these were previously quite reliably presented each time.
>
> I have deleted cookies and already-saved passwords, set privacy and
> security
> to minimum levels and marked the sites as Trusted; I've turned off
> Protected
> Mode and I have ticked the appropriate boxes to remember the information.

I should have mentioned that I had already done that - but, of course, it has
no effect (the sites key is greyed out) when the Privacy setting is at
minimum ('Accept all cookies').

"PA Bear [MS MVP]" wrote:

> IE Tools | Internet Options | Privacy | Sites: Type in...
>
> bbc.co.uk [and]
> name-of-banking-website.co.uk (for example)
>
> ....and Allow cookies for each domain, in turn.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> John Edwards wrote:
> > Since (belatedly) installing Vista SP1 (on Home Premium), I'm having
> > trouble
> > getting IE7 to remember login data on certain websites; eg:
> > a) the username for my online bank login;
> > b) the location information for personalisation of my BBC homepage.
> > Both of these were previously quite reliably presented each time.
> >
> > I have deleted cookies and already-saved passwords, set privacy and
> > security
> > to minimum levels and marked the sites as Trusted; I've turned off
> > Protected
> > Mode and I have ticked the appropriate boxes to remember the information.
>
>

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09

• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

John Edwards wrote:
> I should have mentioned that I had already done that - but, of course, it
> has no effect (the sites key is greyed out) when the Privacy setting is at
> minimum ('Accept all cookies').
>
> "PA Bear [MS MVP]" wrote:
>
>> IE Tools | Internet Options | Privacy | Sites: Type in...
>>
>> bbc.co.uk [and]
>> name-of-banking-website.co.uk (for example)
>>
>> ....and Allow cookies for each domain, in turn.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> John Edwards wrote:
>>> Since (belatedly) installing Vista SP1 (on Home Premium), I'm having
>>> trouble
>>> getting IE7 to remember login data on certain websites; eg:
>>> a) the username for my online bank login;
>>> b) the location information for personalisation of my BBC homepage.
>>> Both of these were previously quite reliably presented each time.
>>>
>>> I have deleted cookies and already-saved passwords, set privacy and
>>> security
>>> to minimum levels and marked the sites as Trusted; I've turned off
>>> Protected
>>> Mode and I have ticked the appropriate boxes to remember the
>>> information.

I'VE SOLVED THE PROBLEM (after the MS SP1 support team tried hard)! It seems
that it resulted from my parallel adoption of a quick shutdown procedure
within Vista called 'shutdown.exe'; it has the effect of wiping the cookies
from the Temp Internet file every time I closed down.

"John Edwards" wrote:

> Since (belatedly) installing Vista SP1 (on Home Premium), I'm having trouble
> getting IE7 to remember login data on certain websites; eg:
> a) the username for my online bank login;
> b) the location information for personalisation of my BBC homepage.
> Both of these were previously quite reliably presented each time.
>
> I have deleted cookies and already-saved passwords, set privacy and security
> to minimum levels and marked the sites as Trusted; I've turned off Protected
> Mode and I have ticked the appropriate boxes to remember the information.

Thread history:
http://groups.google.com/group/micro...8e7222429d2d22

I've only managed to find two (2) previous, possibly-related threads about
this behavior:

http://groups.google.com/group/micro...0ac97925a958f5
(June 2006, predating Vista SP1)

http://groups.google.com/group/micro...4995271ed0ddab
(June 2007, also predating Vista SP1)

While I'm glad to hear that you've resolved the problem (i.e., not using
Quick Shutdown), I still think the behavior was being caused by a
third-party application (e.g., CCleaner and its ilk), leftovers from a
previously-installed third-party application (e.g., Norton; McAfee;
anti-spyware app; Reigstry cleaner), or even corruption (e.g., "horked"
install of Vista SP1 or upgrade to Vista).

Thanks for your feedback.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

John Edwards wrote:
> I'VE SOLVED THE PROBLEM (after the MS SP1 support team tried hard)! It
> seems
> that it resulted from my parallel adoption of a quick shutdown procedure
> within Vista called 'shutdown.exe'; it has the effect of wiping the
> cookies
> from the Temp Internet file every time I closed down.
>
> "John Edwards" wrote:
>> Since (belatedly) installing Vista SP1 (on Home Premium), I'm having
>> trouble getting IE7 to remember login data on certain websites; eg:
>> a) the username for my online bank login;
>> b) the location information for personalisation of my BBC homepage.
>> Both of these were previously quite reliably presented each time.
>>
>> I have deleted cookies and already-saved passwords, set privacy and
>> security to minimum levels and marked the sites as Trusted; I've turned
>> off Protected Mode and I have ticked the appropriate boxes to remember
>> the
>> information.