What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed and/or uninstall IE8 and/or IE7 and/or
SP3?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
Which was installed first, IE7 or SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
sjones wrote:
> Running XP Home with SP3
> Recently had to uninstall IE8 due to incompatibilities with an
> application.
> Uninstalled IE8 prior to SP3 which seemed to cause some problems. At this
> point, have uninstalled SP3, then reinstalled SP3 and all updates. Have
> reinstalled IE7 several times. I can run IE7 using a standard shortcut
> that
> points to the executable. However when I click on the built in desktop
> icon
> it starts to bring up IE7, then immediately shuts down with no error
> message. There is no message in the Event Viewer. I get the same results
> by
> going to Start, then All Programs, and then selecting Internet Explorer. I
> have poured through the various postings in this forum in others and have
> tried everything I have seen that seems promising. I assume there is some
> .DLL that is pointing to the wrong place or some Registry entry, since the
> application otherwise seems to run fine (in fact I am using it now to make
> this post).
>
> I attempted to uninstall IE7 and reinstall it, but it will not uninstall
> with any technique including using the Recovery Console since for some
> reason there is no spuninst.exe in c:\WINDOWS\ie7\spuninst\... My
> assumption is the uninstall of IE8 did not work properly perhaps? I've
> reinstalled SP3, then IE8, the uninstalled SP3, then IE8, and reinstalled
> IE7, but makes no difference.
>
> Any ideas appreciated. I'd hate to have to completely rebuild this system
> just to fix this small problem.
>
> Thanks,