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IE7 won't run from desktop icon or from Start All Programs

 
 
sjones
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Posts: n/a

 
      12-27-2009
Running XP Home with SP3
Recently had to uninstall IE8 due to incompatibilities with an application.
Uninstalled IE8 prior to SP3 which seemed to cause some problems. At this
point, have uninstalled SP3, then reinstalled SP3 and all updates. Have
reinstalled IE7 several times. I can run IE7 using a standard shortcut that
points to the executable. However when I click on the built in desktop icon
it starts to bring up IE7, then immediately shuts down with no error message.
There is no message in the Event Viewer. I get the same results by going to
Start, then All Programs, and then selecting Internet Explorer. I have poured
through the various postings in this forum in others and have tried
everything I have seen that seems promising. I assume there is some .DLL that
is pointing to the wrong place or some Registry entry, since the application
otherwise seems to run fine (in fact I am using it now to make this post).

I attempted to uninstall IE7 and reinstall it, but it will not uninstall
with any technique including using the Recovery Console since for some reason
there is no spuninst.exe in c:\WINDOWS\ie7\spuninst\... My assumption is the
uninstall of IE8 did not work properly perhaps? I've reinstalled SP3, then
IE8, the uninstalled SP3, then IE8, and reinstalled IE7, but makes no
difference.

Any ideas appreciated. I'd hate to have to completely rebuild this system
just to fix this small problem.

Thanks,
 
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Don Varnau
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Posts: n/a

 
      12-27-2009
Hi,
> Uninstalled IE8 prior to SP3 which seemed to cause some problems.


You may be looking at a rebuild. :-(

So you're currently at SP3 and IE7?

Longshots, but...
1. Delete the desktop shortcut and create a new one.
See: 945402- [Fix it] The Internet Explorer icon is missing from your
desktop:
http://support.microsoft.com/kb/945402
2. Download, unzip and run ie8-rereg.zip from
http://iefaq.info/index.php?action=a...133&artlang=en

Hope this helps,
Don
[MS MVP- IE]


"sjones" <> wrote in message
newsEC57684-2B68-4016-A2BB-...
> Running XP Home with SP3
> Recently had to uninstall IE8 due to incompatibilities with an

application.
> Uninstalled IE8 prior to SP3 which seemed to cause some problems. At this
> point, have uninstalled SP3, then reinstalled SP3 and all updates. Have
> reinstalled IE7 several times. I can run IE7 using a standard shortcut

that
> points to the executable. However when I click on the built in desktop

icon
> it starts to bring up IE7, then immediately shuts down with no error

message.
> There is no message in the Event Viewer. I get the same results by going

to
> Start, then All Programs, and then selecting Internet Explorer. I have

poured
> through the various postings in this forum in others and have tried
> everything I have seen that seems promising. I assume there is some .DLL

that
> is pointing to the wrong place or some Registry entry, since the

application
> otherwise seems to run fine (in fact I am using it now to make this post).
>
> I attempted to uninstall IE7 and reinstall it, but it will not uninstall
> with any technique including using the Recovery Console since for some

reason
> there is no spuninst.exe in c:\WINDOWS\ie7\spuninst\... My assumption is

the
> uninstall of IE8 did not work properly perhaps? I've reinstalled SP3, then
> IE8, the uninstalled SP3, then IE8, and reinstalled IE7, but makes no
> difference.
>
> Any ideas appreciated. I'd hate to have to completely rebuild this system
> just to fix this small problem.
>
> Thanks,


 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      12-28-2009
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed and/or uninstall IE8 and/or IE7 and/or
SP3?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

Which was installed first, IE7 or SP3?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


sjones wrote:
> Running XP Home with SP3
> Recently had to uninstall IE8 due to incompatibilities with an
> application.
> Uninstalled IE8 prior to SP3 which seemed to cause some problems. At this
> point, have uninstalled SP3, then reinstalled SP3 and all updates. Have
> reinstalled IE7 several times. I can run IE7 using a standard shortcut
> that
> points to the executable. However when I click on the built in desktop
> icon
> it starts to bring up IE7, then immediately shuts down with no error
> message. There is no message in the Event Viewer. I get the same results
> by
> going to Start, then All Programs, and then selecting Internet Explorer. I
> have poured through the various postings in this forum in others and have
> tried everything I have seen that seems promising. I assume there is some
> .DLL that is pointing to the wrong place or some Registry entry, since the
> application otherwise seems to run fine (in fact I am using it now to make
> this post).
>
> I attempted to uninstall IE7 and reinstall it, but it will not uninstall
> with any technique including using the Recovery Console since for some
> reason there is no spuninst.exe in c:\WINDOWS\ie7\spuninst\... My
> assumption is the uninstall of IE8 did not work properly perhaps? I've
> reinstalled SP3, then IE8, the uninstalled SP3, then IE8, and reinstalled
> IE7, but makes no difference.
>
> Any ideas appreciated. I'd hate to have to completely rebuild this system
> just to fix this small problem.
>
> Thanks,


 
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