IE8 & ntdll.dll Errors

Runing WinXP Pro SP3 with all current updates. I am having alot problems
with IE8 wanting to shutdown when I am looking at web pages. I have not
been able to find an answer.

Faulting application iexplore.exe, version 8.0.6001.18702, faulting module
ntdll.dll, version 5.1.2600.5755. fault address 0x00010fle.

--
<Bill>

Brought to you from Anchorage, Alaska.

1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

4a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

4b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
have an available Restore Point which predates the install of IE8?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Bill Bradshaw wrote:
> Runing WinXP Pro SP3 with all current updates. I am having alot problems
> with IE8 wanting to shutdown when I am looking at web pages. I have not
> been able to find an answer.
>
> Faulting application iexplore.exe, version 8.0.6001.18702, faulting module
> ntdll.dll, version 5.1.2600.5755. fault address 0x00010fle.

There are only 5 add ons and 2 of them are Microsofts and I still at times
have this problem if they are all disabled. I have had this problem many
times since I loaded IE 8 a couple of months ago. I have never really felt
comfortable with IE 8 on my computer. I do not really have time to fool
with this so I think I am just going to go back to IE 7.
--
<Bill>

Brought to you from Anchorage, Alaska.

PA Bear [MS MVP] wrote:
> 1. Does the behavior persist if you start IE in No Add-ons mode? To
> start IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 3. Does the behavior persist if you boot into Safe Mode with
> Networking? [Careful! Only remain in Safe Mode just long enough to
> test!]
> 4a. What anti-virus application or security suite is installed, is
> your subscription current, and is it supported in IE8? What
> anti-spyware applications (other than Defender)? What third-party
> firewall (if any)? Were any of these applications running in the
> background when you installed IE8?
>
> 4b. Has a Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you
> bought it)?
> 5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do
> you have an available Restore Point which predates the install of IE8?
>
> Bill Bradshaw wrote:
>> Runing WinXP Pro SP3 with all current updates. I am having alot
>> problems with IE8 wanting to shutdown when I am looking at web
>> pages. I have not been able to find an answer.
>>
>> Faulting application iexplore.exe, version 8.0.6001.18702, faulting
>> module ntdll.dll, version 5.1.2600.5755. fault address 0x00010fle.