1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or
=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).
Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737
3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE8?
4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
PhilippeFV wrote:
> For no reason I can determine, when I clicked on IE8 icon, I got a window
> saying that it encountered a problem and was shuting down (before it ever
> opened). After doing this a few times, I expended the "details" links and
> found that the program wanted to "attach" a file called _appcompat.txt. I
> don't have this file on my PC. I decided to completely uninstall IE8
> which
> brought me back to the default version IE6 on my XP sp3 DELL 4700 PC.
> I then re-installed IE8 but got the same result.
>
> I would apprecaite some assistance. What's wrong?
>
> Many thanks.
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