IE8 settings - I think??

I have been using IE8 for several months on 2 different laptops..I have
installed all updates as recommended..IE8 on both began runninng very slow,
hanging up. It was recommended that I delete or change the settings for
"cookies"..I went into tools/saftey and did just that, deleted cookies. This
helped, however when I went to use my web-based e-mail, which has several
frames, i.e. top of page shows list of e-mails, bottom part of screen shows
which e-mail you are reading, I can no longer scroll in the bottom screen and
the part of the message in overlapped with the address info. This happened
on 1 lap top earlier this summer and I wasn't sure that it was related to the
IE8..but now it has happened on a 2nd system. It works fine in a different
browser so I'm guessing that it is a setting somewhere but I don't know
where..I have also did the IE8 restore default settings and this did not
work. .If this makes sense can anyone help??? I'm so NOT a computer wiz!

Hi,
1. Which web-based e-mail?
2. Which version of Windows? (Including SP level- Windows 7, Vista SP1, XP
SP2 ,etc. Right-click Computer/My Computer> Properties to obtain this
information)
- - -
Try these steps:
E-mail problem:
1. Right-click the IE toolbar and make sure that Compatibility View Button
is checked.
2 Internet Options> Advanced> Browsing, see that "Automatically recover from
page layout errors..." is checked.
- - -
For slowness and hanging:
1. With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall or re-enable browser add-ons, work
through this article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

Useful for recovering stored passwords before you clear all stored login
data:
IE PassView- NirSoft:
http://www.nirsoft.net/utils/interne..._password.html

What a reset of IE settings will do:
Windows Vista Help- Reset Internet Explorer settings:
http://windowshelp.microsoft.com/Win...fe1771033.mspx

2. You may have an incompatible browser add-on installed. (Also covered in
step 1)
For troubleshooting information see:

IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

928426- Internet Explorer 7 may exit immediately when it includes an add-on
http://support.microsoft.com/kb/928426

Problem: Crashes or hangs
http://www.enhanceie.com/ie/troubleshoot.asp

Slowness, hanging, crashing, etc. may also be caused by malware (trojans,
hijackers, spyware, etc.) has the computer always been protected by
(automatically updated) programs such as antivirus, security suite,
firewall, etc?
-
Hope this helps,
Don
[MS MVP- IE]


"Carey" <> wrote in message
news:1C4341A1-E0A8-4D71-A1C4-...
> I have been using IE8 for several months on 2 different laptops..I have
> installed all updates as recommended..IE8 on both began running very slow,
> hanging up. It was recommended that I delete or change the settings for
> "cookies"..I went into tools/saftey and did just that, deleted cookies.
This
> helped, however when I went to use my web-based e-mail, which has several
> frames, i.e. top of page shows list of e-mails, bottom part of screen
shows
> which e-mail you are reading, I can no longer scroll in the bottom screen
and
> the part of the message in overlapped with the address info. This
happened
> on 1 lap top earlier this summer and I wasn't sure that it was related to
the
> IE8..but now it has happened on a 2nd system. It works fine in a
different
> browser so I'm guessing that it is a setting somewhere but I don't know
> where..I have also did the IE8 restore default settings and this did not
> work. .If this makes sense can anyone help??? I'm so NOT a computer wiz!

Always state your full Windows version (e.g., WinXP SP3; Vista 64-bit SP2;
Win7 RC; Win7) when posting in a forum or newsgroup. Please do so in your
next reply.

When you use Internet Explorer 8, you cannot access your Webmail:
http://support.microsoft.com/kb/967894

1. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Carey wrote:
> I have been using IE8 for several months on 2 different laptops..I have
> installed all updates as recommended..IE8 on both began runninng very
> slow,
> hanging up. It was recommended that I delete or change the settings for
> "cookies"..I went into tools/saftey and did just that, deleted cookies.
> This helped, however when I went to use my web-based e-mail, which has
> several frames, i.e. top of page shows list of e-mails, bottom part of
> screen shows which e-mail you are reading, I can no longer scroll in the
> bottom screen and the part of the message in overlapped with the address
> info. This happened on 1 lap top earlier this summer and I wasn't sure
> that it was related to the IE8..but now it has happened on a 2nd system.
> It works fine in a different browser so I'm guessing that it is a setting
> somewhere but I don't know where..I have also did the IE8 restore default
> settings and this did not work. .If this makes sense can anyone help???
> I'm so NOT a computer wiz!

Thanks for all your info!!! I def learned a lot and will keep the info
handy..I know to include more info next time..I think what it came down to
was as simple as checking the "campatability view" ..Web mail works fine now
with that checked.. It has to be with IE8. I removed IE8 from 1 system and
the web mail was fine w/ IE7, I then downloaded IE8 and the web mail was
screwy again...somewhere in reading the info you sent as well as another I
tried the Page tab on the tool bar and then Compatibility View Settings and
added my web mail ...easy as that back in business!! Thanks Again!!

"Don Varnau" wrote:

> Hi,
> 1. Which web-based e-mail?
> 2. Which version of Windows? (Including SP level- Windows 7, Vista SP1, XP
> SP2 ,etc. Right-click Computer/My Computer> Properties to obtain this
> information)
> - - -
> Try these steps:
> E-mail problem:
> 1. Right-click the IE toolbar and make sure that Compatibility View Button
> is checked.
> 2 Internet Options> Advanced> Browsing, see that "Automatically recover from
> page layout errors..." is checked.
> - - -
> For slowness and hanging:
> 1. With the warning that a reset will delete autocomplete data, such as
> passwords and you will have to reinstall or re-enable browser add-ons, work
> through this article:
> 936213- How to optimize or reset Internet Explorer 7:
> http://support.microsoft.com/kb/936213/en-us
>
> Useful for recovering stored passwords before you clear all stored login
> data:
> IE PassView- NirSoft:
> http://www.nirsoft.net/utils/interne..._password.html
>
> What a reset of IE settings will do:
> Windows Vista Help- Reset Internet Explorer settings:
> http://windowshelp.microsoft.com/Win...fe1771033.mspx
>
> 2. You may have an incompatible browser add-on installed. (Also covered in
> step 1)
> For troubleshooting information see:
>
> IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 928426- Internet Explorer 7 may exit immediately when it includes an add-on
> http://support.microsoft.com/kb/928426
>
> Problem: Crashes or hangs
> http://www.enhanceie.com/ie/troubleshoot.asp
>
> Slowness, hanging, crashing, etc. may also be caused by malware (trojans,
> hijackers, spyware, etc.) has the computer always been protected by
> (automatically updated) programs such as antivirus, security suite,
> firewall, etc?
> -
> Hope this helps,
> Don
> [MS MVP- IE]
>
>
> "Carey" <> wrote in message
> news:1C4341A1-E0A8-4D71-A1C4-...
> > I have been using IE8 for several months on 2 different laptops..I have
> > installed all updates as recommended..IE8 on both began running very slow,
> > hanging up. It was recommended that I delete or change the settings for
> > "cookies"..I went into tools/saftey and did just that, deleted cookies.
> This
> > helped, however when I went to use my web-based e-mail, which has several
> > frames, i.e. top of page shows list of e-mails, bottom part of screen
> shows
> > which e-mail you are reading, I can no longer scroll in the bottom screen
> and
> > the part of the message in overlapped with the address info. This
> happened
> > on 1 lap top earlier this summer and I wasn't sure that it was related to
> the
> > IE8..but now it has happened on a 2nd system. It works fine in a
> different
> > browser so I'm guessing that it is a setting somewhere but I don't know
> > where..I have also did the IE8 restore default settings and this did not
> > work. .If this makes sense can anyone help??? I'm so NOT a computer wiz!
>
> .
>

Thank you so much for all the info..I learned a lot, especially to provide
more info when I make such inquiries (duh!!) It finally came down to very
simply the "Compatibility View Settings" Web mail is working fine again.
Thank You!

"PA Bear [MS MVP]" wrote:

> Always state your full Windows version (e.g., WinXP SP3; Vista 64-bit SP2;
> Win7 RC; Win7) when posting in a forum or newsgroup. Please do so in your
> next reply.
>
> When you use Internet Explorer 8, you cannot access your Webmail:
> http://support.microsoft.com/kb/967894
>
> 1. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 3. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
> Were any of these applications running in the background when you installed
> IE8?
>
> 4. Has a(nother) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Carey wrote:
> > I have been using IE8 for several months on 2 different laptops..I have
> > installed all updates as recommended..IE8 on both began runninng very
> > slow,
> > hanging up. It was recommended that I delete or change the settings for
> > "cookies"..I went into tools/saftey and did just that, deleted cookies.
> > This helped, however when I went to use my web-based e-mail, which has
> > several frames, i.e. top of page shows list of e-mails, bottom part of
> > screen shows which e-mail you are reading, I can no longer scroll in the
> > bottom screen and the part of the message in overlapped with the address
> > info. This happened on 1 lap top earlier this summer and I wasn't sure
> > that it was related to the IE8..but now it has happened on a 2nd system.
> > It works fine in a different browser so I'm guessing that it is a setting
> > somewhere but I don't know where..I have also did the IE8 restore default
> > settings and this did not work. .If this makes sense can anyone help???
> > I'm so NOT a computer wiz!
>
> .
>

Hi,
Glad you got the issue resolved. Thanks for the feedback.

Don

"Carey" <> wrote in message
news:5AFCBBDF-E0A8-4B4F-ADAA-...
> Thanks for all your info!!! I def learned a lot and will keep the info
> handy..I know to include more info next time..I think what it came down
to
> was as simple as checking the "campatability view" ..Web mail works fine
now
> with that checked.. It has to be with IE8. I removed IE8 from 1 system
and
> the web mail was fine w/ IE7, I then downloaded IE8 and the web mail was
> screwy again...somewhere in reading the info you sent as well as another I
> tried the Page tab on the tool bar and then Compatibility View Settings
and
> added my web mail ...easy as that back in business!! Thanks Again!!

> "Don Varnau" wrote:
>
> > Hi,
> > 1. Which web-based e-mail?
> > 2. Which version of Windows? (Including SP level- Windows 7, Vista SP1,
XP
> > SP2 ,etc. Right-click Computer/My Computer> Properties to obtain this
> > information)
> > - - -
> > Try these steps:
> > E-mail problem:
> > 1. Right-click the IE toolbar and make sure that Compatibility View
Button
> > is checked.
> > 2 Internet Options> Advanced> Browsing, see that "Automatically recover
from
> > page layout errors..." is checked.
> > - - -
> > For slowness and hanging:
> > 1. With the warning that a reset will delete autocomplete data, such as
> > passwords and you will have to reinstall or re-enable browser add-ons,
work
> > through this article:
> > 936213- How to optimize or reset Internet Explorer 7:
> > http://support.microsoft.com/kb/936213/en-us
> >
> > Useful for recovering stored passwords before you clear all stored login
> > data:
> > IE PassView- NirSoft:
> > http://www.nirsoft.net/utils/interne..._password.html
> >
> > What a reset of IE settings will do:
> > Windows Vista Help- Reset Internet Explorer settings:
> >
http://windowshelp.microsoft.com/Win...fe1771033.mspx
> >
> > 2. You may have an incompatible browser add-on installed. (Also covered
in
> > step 1)
> > For troubleshooting information see:
> >
> > IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
> >
> > 928426- Internet Explorer 7 may exit immediately when it includes an
add-on
> > http://support.microsoft.com/kb/928426
> >
> > Problem: Crashes or hangs
> > http://www.enhanceie.com/ie/troubleshoot.asp
> >
> > Slowness, hanging, crashing, etc. may also be caused by malware
(trojans,
> > hijackers, spyware, etc.) has the computer always been protected by
> > (automatically updated) programs such as antivirus, security suite,
> > firewall, etc?

> >
> > "Carey" <> wrote in message
> > news:1C4341A1-E0A8-4D71-A1C4-...
> > > I have been using IE8 for several months on 2 different laptops..I
have
> > > installed all updates as recommended..IE8 on both began running very
slow,
> > > hanging up. It was recommended that I delete or change the settings
for
> > > "cookies"..I went into tools/saftey and did just that, deleted
cookies.
> > This
> > > helped, however when I went to use my web-based e-mail, which has
several
> > > frames, i.e. top of page shows list of e-mails, bottom part of screen
> > shows
> > > which e-mail you are reading, I can no longer scroll in the bottom
screen
> > and
> > > the part of the message in overlapped with the address info. This
> > happened
> > > on 1 lap top earlier this summer and I wasn't sure that it was related
to
> > the
> > > IE8..but now it has happened on a 2nd system. It works fine in a
> > different
> > > browser so I'm guessing that it is a setting somewhere but I don't
know
> > > where..I have also did the IE8 restore default settings and this did
not
> > > work. .If this makes sense can anyone help??? I'm so NOT a computer
wiz!

When you use Internet Explorer 8, you cannot access your Webmail:
http://support.microsoft.com/kb/967894

Don Varnau wrote:
> Hi,
> Glad you got the issue resolved. Thanks for the feedback.
>
> Don
>
> "Carey" <> wrote in message
> news:5AFCBBDF-E0A8-4B4F-ADAA-...
>> Thanks for all your info!!! I def learned a lot and will keep the info
>> handy..I know to include more info next time..I think what it came down
>> to
>> was as simple as checking the "campatability view" ..Web mail works fine
>> now with that checked.. It has to be with IE8. I removed IE8 from 1
>> system and the web mail was fine w/ IE7, I then downloaded IE8 and the
>> web
>> mail was screwy again...somewhere in reading the info you sent as well as
>> another I tried the Page tab on the tool bar and then Compatibility View
>> Settings and added my web mail ...easy as that back in business!! Thanks
>> Again!!
>
>> "Don Varnau" wrote:
>>
>>> Hi,
>>> 1. Which web-based e-mail?
>>> 2. Which version of Windows? (Including SP level- Windows 7, Vista SP1,
>>> XP
>>> SP2 ,etc. Right-click Computer/My Computer> Properties to obtain this
>>> information)
>>> - - -
>>> Try these steps:
>>> E-mail problem:
>>> 1. Right-click the IE toolbar and make sure that Compatibility View
>>> Button
>>> is checked.
>>> 2 Internet Options> Advanced> Browsing, see that "Automatically recover
>>> from page layout errors..." is checked.
>>> - - -
>>> For slowness and hanging:
>>> 1. With the warning that a reset will delete autocomplete data, such as
>>> passwords and you will have to reinstall or re-enable browser add-ons,
>>> work through this article:
>>> 936213- How to optimize or reset Internet Explorer 7:
>>> http://support.microsoft.com/kb/936213/en-us
>>>
>>> Useful for recovering stored passwords before you clear all stored login
>>> data:
>>> IE PassView- NirSoft:
>>> http://www.nirsoft.net/utils/interne..._password.html
>>>
>>> What a reset of IE settings will do:
>>> Windows Vista Help- Reset Internet Explorer settings:
>>>
> http://windowshelp.microsoft.com/Win...fe1771033.mspx
>>>
>>> 2. You may have an incompatible browser add-on installed. (Also covered
>>> in
>>> step 1)
>>> For troubleshooting information see:
>>>
>>> IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>
>>> 928426- Internet Explorer 7 may exit immediately when it includes an
>>> add-on http://support.microsoft.com/kb/928426
>>>
>>> Problem: Crashes or hangs
>>> http://www.enhanceie.com/ie/troubleshoot.asp
>>>
>>> Slowness, hanging, crashing, etc. may also be caused by malware
>>> (trojans,
>>> hijackers, spyware, etc.) has the computer always been protected by
>>> (automatically updated) programs such as antivirus, security suite,
>>> firewall, etc?
>
>>>
>>> "Carey" <> wrote in message
>>> news:1C4341A1-E0A8-4D71-A1C4-...
>>>> I have been using IE8 for several months on 2 different laptops..I have
>>>> installed all updates as recommended..IE8 on both began running very
>>>> slow, hanging up. It was recommended that I delete or change the
>>>> settings for "cookies"..I went into tools/saftey and did just that,
>>>> deleted cookies. This helped, however when I went to use my web-based
>>>> e-mail, which has several frames, i.e. top of page shows list of
>>>> e-mails, bottom part of screen shows which e-mail you are reading, I
>>>> can
>>>> no longer scroll in the bottom screen and the part of the message in
>>>> overlapped with the address info. This happened on 1 lap top earlier
>>>> this summer and I wasn't sure that it was related to the IE8..but now
>>>> it
>>>> has happened on a 2nd system. It works fine in a different browser so
>>>> I'm guessing that it is a setting somewhere but I don't know where..I
>>>> have also did the IE8 restore default settings and this did not work.
>>>> .If this makes sense can anyone help??? I'm so NOT a computer wiz!