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IE8 won't install under XP

 
 
spnorton
Guest
Posts: n/a

 
      07-19-2009

Running XP Pro SP3 with all updates except as listed below.

Both IE8 and 2 Security updates (KB963093 & KB956572) won't install. I've
tried everything in the book... Download and run install locally, Safe Mode,
Run as Administrator, etc. I've also run the "subinacl" utility to fix
permissions.

Here is IE8 Install Log:

0.282: 2009/07/19 15:33:25.375 (local)
0.282: d:\d491b1d8449449f7ba15fa6a9f\update\update.exe (version 6.3.15.0)
0.313: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.313: Hotfix started with following command line: /quiet /norestart /er
/log:C:\WINDOWS
0.313: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
0.329: IECUSTOM: Scanning for proper registry permissions...
1.750: IECUSTOM: Scanning for proper registry permissions...
2.016: IECUSTOM: Scanning for proper registry permissions...
9.297: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with
error 0x2
9.297: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with
error 0x2
9.297: DoInstallation: CleanPFR failed: 0x2
9.313: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
9.313: SetProductTypes: InfProductBuildType=BuildType.IP
9.329: SetAltOsLoaderPath: No section uses DirId 65701; done.
9.360: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninstall.System32.DirId
9.360: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninstall.System32.Mui.DirId
9.360: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstal l\Windows XP
Service Pack is Present
9.360: Condition succeeded for section
XPSP.UninstallExists.Condition.Section in Line 1 of XPSP.ExtendedConditional
9.391: DoInstallation: FetchSourceURL for
d:\d491b1d8449449f7ba15fa6a9f\update\update.inf failed
9.391: CreateUninstall = 1,Directory = C:\WINDOWS\ie8
9.391: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
9.454: BuildCabinetManifest: update.url absent
9.454: Starting AnalyzeComponents
9.454: AnalyzePhaseZero used 0 ticks
9.454: No c:\windows\INF\updtblk.inf file.
9.454: OEM file scan used 0 ticks
15.516: AnalyzePhaseOne: used 6062 ticks
15.516: AnalyzeComponents: Hotpatch analysis disabled; skipping.
15.516: AnalyzeComponents: Hotpatching is disabled.
15.547: AnalyzePhaseTwo used 31 ticks
15.547: AnalyzePhaseThree used 0 ticks
15.547: AnalyzePhaseFive used 0 ticks
15.547: AnalyzePhaseSix used 0 ticks
15.547: AnalyzeComponents used 6093 ticks
15.547: Downloading 0 files
15.547: bPatchMode = FALSE
15.547: Inventory complete: ReturnStatus=0, 6156 ticks
15.547: Num Ticks for invent : 6156
15.547: Allocation size of drive C: is 4096 bytes, free space = 17833639936
bytes
15.547: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
15.547: Drive C: free 17007MB req: 105MB w/uninstall: NOT CALCULATED.
15.547: CabinetBuild complete
15.547: Num Ticks for Cabinet build : 0
15.547: ProcessDynamicStrings: RegQueryValueEx failed to read value: 0x2
15.547: ProcessDynamicStrings: InstallPathRegistryKey for
SOFTWARE\Microsoft\Internet Explorer,BrandGUID failed
15.547: ProcessDynamicStrings: CustomStringTable for DownloadedProgramFiles
returned Downloaded Program Files
15.547: ProcessDynamicStrings: all %DownloadedProgramFiles% replaced with
Downloaded Program Files.
15.547: ProcessDynamicStrings: CustomStringTable for IEVersionUpdate
returned Internet Explorer Version Update
15.547: ProcessDynamicStrings: all %IEVersionUpdate% replaced with Internet
Explorer Version Update.
15.547: ProcessDynamicStrings: CustomStringTable for SystemTools returned
Accessories\System Tools
15.547: ProcessDynamicStrings: all %SystemTools% replaced with
Accessories\System Tools.
16.032: FileInUse:: Detection disabled.
16.032: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
16.625: FFileFound: FindFirstFile failed :0x2
16.625: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.641: FFileFound: FindFirstFile failed :0x2
16.641: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.641: FFileFound: FindFirstFile failed :0x2
16.641: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.657: FFileFound: FindFirstFile failed :0x2
16.657: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.672: FFileFound: FindFirstFile failed :0x2
16.672: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.688: FFileFound: FindFirstFile failed :0x2
16.688: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.704: FFileFound: FindFirstFile failed :0x2
16.704: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.704: FFileFound: FindFirstFile failed :0x2
16.704: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.735: FFileFound: FindFirstFile failed :0x2
16.735: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.766: FFileFound: FindFirstFile failed :0x2
16.766: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.766: FFileFound: FindFirstFile failed :0x2
16.766: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.766: FFileFound: FindFirstFile failed :0x2
16.766: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.766: FFileFound: FindFirstFile failed :0x2
16.766: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.766: FFileFound: FindFirstFile failed :0x2
16.766: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.766: FFileFound: FindFirstFile failed :0x2
16.766: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.782: FFileFound: FindFirstFile failed :0x2
16.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.922: FFileFound: FindFirstFile failed :0x2
16.922: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.922: FFileFound: FindFirstFile failed :0x2
16.922: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.938: FFileFound: FindFirstFile failed :0x2
16.938: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.938: FFileFound: FindFirstFile failed :0x2
16.938: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.954: FFileFound: FindFirstFile failed :0x2
16.954: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.954: FFileFound: FindFirstFile failed :0x2
16.954: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.954: FFileFound: FindFirstFile failed :0x2
16.954: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.954: FFileFound: FindFirstFile failed :0x2
16.954: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.969: FFileFound: FindFirstFile failed :0x2
16.969: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
16.985: FFileFound: FindFirstFile failed :0x2
16.985: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.000: FFileFound: FindFirstFile failed :0x2
17.000: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.016: FFileFound: FindFirstFile failed :0x2
17.016: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.016: FFileFound: FindFirstFile failed :0x2
17.016: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.016: FFileFound: FindFirstFile failed :0x2
17.016: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.016: FFileFound: FindFirstFile failed :0x2
17.016: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.032: FFileFound: FindFirstFile failed :0x2
17.032: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.047: FFileFound: FindFirstFile failed :0x2
17.047: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.047: FFileFound: FindFirstFile failed :0x2
17.047: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.063: FFileFound: FindFirstFile failed :0x2
17.063: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.204: FFileFound: FindFirstFile failed :0x2
17.204: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.344: FFileFound: FindFirstFile failed :0x2
17.344: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.360: FFileFound: FindFirstFile failed :0x2
17.360: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.391: FFileFound: FindFirstFile failed :0x2
17.391: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.391: FFileFound: FindFirstFile failed :0x2
17.391: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.422: FFileFound: FindFirstFile failed :0x2
17.422: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.422: FFileFound: FindFirstFile failed :0x2
17.422: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.422: FFileFound: FindFirstFile failed :0x2
17.422: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.422: FFileFound: FindFirstFile failed :0x2
17.422: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.797: FFileFound: FindFirstFile failed :0x2
17.797: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.829: FFileFound: FindFirstFile failed :0x2
17.829: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.922: FFileFound: FindFirstFile failed :0x2
17.922: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.938: FFileFound: FindFirstFile failed :0x2
17.938: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.938: FFileFound: FindFirstFile failed :0x2
17.938: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.954: FFileFound: FindFirstFile failed :0x2
17.954: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
17.954: ArchiveQueue: component occache.ini: no target c:\windows\downloaded
program files\desktop.ini
17.985: FFileFound: FindFirstFile failed :0x2
17.985: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.204: FFileFound: FindFirstFile failed :0x2
18.204: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.454: FFileFound: FindFirstFile failed :0x2
18.454: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.672: FFileFound: FindFirstFile failed :0x2
18.672: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.750: FFileFound: FindFirstFile failed :0x2
18.750: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.782: FFileFound: FindFirstFile failed :0x2
18.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.782: FFileFound: FindFirstFile failed :0x2
18.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.782: FFileFound: FindFirstFile failed :0x2
18.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.782: FFileFound: FindFirstFile failed :0x2
18.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
18.782: FFileFound: FindFirstFile failed :0x2
18.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.079: FFileFound: FindFirstFile failed :0x2
19.079: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.094: FFileFound: FindFirstFile failed :0x2
19.094: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.094: FFileFound: FindFirstFile failed :0x2
19.094: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.094: FFileFound: FindFirstFile failed :0x2
19.094: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.094: FFileFound: FindFirstFile failed :0x2
19.094: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.094: FFileFound: FindFirstFile failed :0x2
19.094: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.094: FFileFound: FindFirstFile failed :0x2
19.094: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.094: FFileFound: FindFirstFile failed :0x2
19.094: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.110: FFileFound: FindFirstFile failed :0x2
19.110: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.110: FFileFound: FindFirstFile failed :0x2
19.110: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.110: FFileFound: FindFirstFile failed :0x2
19.110: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.313: FFileFound: FindFirstFile failed :0x2
19.313: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.329: FFileFound: FindFirstFile failed :0x2
19.329: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.329: FFileFound: FindFirstFile failed :0x2
19.329: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.329: FFileFound: FindFirstFile failed :0x2
19.329: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.329: FFileFound: FindFirstFile failed :0x2
19.329: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.329: FFileFound: FindFirstFile failed :0x2
19.329: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.344: FFileFound: FindFirstFile failed :0x2
19.344: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.344: FFileFound: FindFirstFile failed :0x2
19.344: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.360: FFileFound: FindFirstFile failed :0x2
19.360: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.360: FFileFound: FindFirstFile failed :0x2
19.360: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.375: FFileFound: FindFirstFile failed :0x2
19.375: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.407: FFileFound: FindFirstFile failed :0x2
19.407: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.438: FFileFound: FindFirstFile failed :0x2
19.438: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.438: FFileFound: FindFirstFile failed :0x2
19.438: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.438: FFileFound: FindFirstFile failed :0x2
19.438: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.438: FFileFound: FindFirstFile failed :0x2
19.438: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.454: FFileFound: FindFirstFile failed :0x2
19.454: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.485: FFileFound: FindFirstFile failed :0x2
19.485: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.500: FFileFound: FindFirstFile failed :0x2
19.500: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.500: FFileFound: FindFirstFile failed :0x2
19.500: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.500: FFileFound: FindFirstFile failed :0x2
19.500: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.516: FFileFound: FindFirstFile failed :0x2
19.516: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.532: FFileFound: FindFirstFile failed :0x2
19.532: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.532: FFileFound: FindFirstFile failed :0x2
19.532: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.532: FFileFound: FindFirstFile failed :0x2
19.532: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.532: FFileFound: FindFirstFile failed :0x2
19.532: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.547: FFileFound: FindFirstFile failed :0x2
19.547: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.563: FFileFound: FindFirstFile failed :0x2
19.563: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.594: FFileFound: FindFirstFile failed :0x2
19.594: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.610: FFileFound: FindFirstFile failed :0x2
19.610: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.610: FFileFound: FindFirstFile failed :0x2
19.610: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.610: FFileFound: FindFirstFile failed :0x2
19.610: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.610: FFileFound: FindFirstFile failed :0x2
19.610: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.625: FFileFound: FindFirstFile failed :0x2
19.625: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.625: FFileFound: FindFirstFile failed :0x2
19.625: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.672: FFileFound: FindFirstFile failed :0x2
19.672: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.688: FFileFound: FindFirstFile failed :0x2
19.688: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.688: FFileFound: FindFirstFile failed :0x2
19.688: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.688: FFileFound: FindFirstFile failed :0x2
19.688: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.688: FFileFound: FindFirstFile failed :0x2
19.688: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.704: FFileFound: FindFirstFile failed :0x2
19.704: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.719: FFileFound: FindFirstFile failed :0x2
19.719: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.735: FFileFound: FindFirstFile failed :0x2
19.735: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.750: FFileFound: FindFirstFile failed :0x2
19.750: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.750: FFileFound: FindFirstFile failed :0x2
19.750: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.782: FFileFound: FindFirstFile failed :0x2
19.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.782: FFileFound: FindFirstFile failed :0x2
19.782: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.813: FFileFound: FindFirstFile failed :0x2
19.813: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.813: FFileFound: FindFirstFile failed :0x2
19.813: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.829: FFileFound: FindFirstFile failed :0x2
19.829: IsThisAnOEMFile: FFileFound failed for c:\windows\repair\setup.log
:STATUS_SETUP_LOG_NOT_FOUND
19.829: Num Ticks for Backup : 4282
303.250: Num Ticks for creating uninst inf : 283421
303.266: Registering Uninstall Program for -> ie8, ie8 , 0x0
303.266: Unable to get File Version
303.266: Failed to copy spupdsvc.exe to system32
314.422: DeRegistering the Uninstall Program -> ie8, 0
314.422: Internet Explorer 8 Setup canceled.
314.422: Update.exe extended error code = 0xf00d
1.078:

Thanks!

 
Reply With Quote
 
 
 
 
PA Bear [MS MVP]
Guest
Posts: n/a

 
      07-20-2009
Forget about IE8 for now [1] and only concentrate on KB963093 & KB956572.

While you could search your windowsupdate.log for Errors associated with the
failed installs of KB963093 & KB956572 (or find the Errors in the Update
History section at Windows Update website), you'll be better off opening a
free support incident instead. And if you can get KB963093 & KB956572
installed, chances are you'll be able to get IE8 installed [2], too.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB963093).

Tip: Do NOT mention IE8 failing to install or ask any other questions!!

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

======================
[1] Go to http://windowsupdate.com | Select CUSTOM and scan | Uncheck IE8
and "hide" it for now.

[2] If need be, no-charge support for Internet Explorer 8 installation,
set-up and usage (only) is available via the phone based on your locale
through 31 December 2009. Customers must be running Windows XP or Windows
Vista in a non-domain environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/de...px?&prid=13043

My personal recommendations include:

=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>
http://www.microsoft.com/windows/int...ide-sites.aspx

NB: Save the installer to your desktop, do not Run it. When you're prepared
to install IE8, double-click on the saved file.

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.

=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]

=> Reboot twice after installing or uninstalling IE8, then check-in at
Windows Update and install any critical security updates offered.

=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
install it.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


spnorton wrote:
> Running XP Pro SP3 with all updates except as listed below.
>
> Both IE8 and 2 Security updates (KB963093 & KB956572) won't install. I've
> tried everything in the book... Download and run install locally, Safe
> Mode,
> Run as Administrator, etc. I've also run the "subinacl" utility to fix
> permissions.
>
> Here is IE8 Install Log:

<snip>

 
Reply With Quote
 
spnorton
Guest
Posts: n/a

 
      07-20-2009

Thanks.
I did put in a case yesterday and await a callback...

I've done some more testing, and now I cannot install ANY updates...
The logs seem similar....
Here's the log from KB952954 in case something jumps out at you that might
lead me to try some other fix... :-)

1.484: 2009/07/20 16:29:30.156 (local)
1.484:
C:\WINDOWS\SoftwareDistribution\Download\db250b969 298d4b9909ab53611417a5a\update\update.exe (version 6.3.13.0)
1.484: Hotfix started with following command line: /si
/ParentInfo:1ea3f5243667fd4f8831a7a574a14aa0
1.484: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
1.765: DoInstallation: CleanPFR failed: 0x2
1.765: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
1.765: SetProductTypes: InfProductBuildType=BuildType.IP
1.765: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.812: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
1.812: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB952954$
1.828: ref tag c:\windows\system32\sp4.cab does not exist
1.828: ref tag c:\windows\system32\sp3.cab does not exist
1.828: ref tag c:\windows\system32\sp2.cab does not exist
1.828: ref tag c:\windows\system32\sp1.cab does not exist
1.828: ref tag c:\windows\system32\driver.cab does not exist
1.828: ref tag c:\windows\system32\fp40ext.cab does not exist
1.828: ref tag c:\windows\system32\fp40ext1.cab does not exist
1.828: ref tag c:\windows\system32\wms4.cab does not exist
1.828: ref tag c:\windows\system32\wms41.cab does not exist
1.828: ref tag c:\windows\system32\ims.cab does not exist
1.828: ref tag c:\windows\system32\ims1.cab does not exist
1.828: ref tag c:\windows\system32\ins.cab does not exist
1.828: ref tag c:\windows\system32\ins1.cab does not exist
1.843: Starting AnalyzeComponents
1.843: AnalyzePhaseZero used 0 ticks
1.859: No c:\windows\INF\updtblk.inf file.
1.859: OEM file scan used 0 ticks
1.937: AnalyzePhaseOne: used 94 ticks
1.937: AnalyzeComponents: Hotpatch analysis disabled; skipping.
1.937: AnalyzeComponents: Hotpatching is disabled.
1.937: FindFirstFile c:\windows\$hf_mig$\*.*
2.000: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.015: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.015: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.015: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.015: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.046: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.046: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.078: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.078: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.125: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.203: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.234: KB952954 Setup encountered an error: The update.ver file is not
correct.
2.250: AnalyzeForBranching used 0 ticks.
2.250: AnalyzePhaseTwo used 0 ticks
2.250: AnalyzePhaseThree used 0 ticks
2.250: AnalyzePhaseFive used 0 ticks
2.250: AnalyzePhaseSix used 0 ticks
2.250: AnalyzeComponents used 407 ticks
2.250: Downloading 0 files
2.250: bPatchMode = TRUE
2.250: Inventory complete: ReturnStatus=0, 438 ticks
2.250: Num Ticks for invent : 469
2.265: [dumpDownloadTask] We have all necessary files for the package to
install. Return STATUS_READY_TO_INSTALL
2.265: dumpDownloadTask returned 0xf201 (ready to install)
2.281: KB952954 installation did not complete.
2.281: Update.exe extended error code = 0xf201


Thanks!

"PA Bear [MS MVP]" wrote:

> Forget about IE8 for now [1] and only concentrate on KB963093 & KB956572.
>
> While you could search your windowsupdate.log for Errors associated with the
> failed installs of KB963093 & KB956572 (or find the Errors in the Update
> History section at Windows Update website), you'll be better off opening a
> free support incident instead. And if you can get KB963093 & KB956572
> installed, chances are you'll be able to get IE8 installed [2], too.
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB963093).
>
> Tip: Do NOT mention IE8 failing to install or ask any other questions!!
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
>
> ======================
> [1] Go to http://windowsupdate.com | Select CUSTOM and scan | Uncheck IE8
> and "hide" it for now.
>
> [2] If need be, no-charge support for Internet Explorer 8 installation,
> set-up and usage (only) is available via the phone based on your locale
> through 31 December 2009. Customers must be running Windows XP or Windows
> Vista in a non-domain environment.
> => US & CA Residents: 1-866-234-6020
> => Other locales: https://support.microsoft.com/oas/de...px?&prid=13043
>
> My personal recommendations include:
>
> => Install IE8 manually, not via Windows Update/Automatic Updates!! =>
> http://www.microsoft.com/windows/int...ide-sites.aspx
>
> NB: Save the installer to your desktop, do not Run it. When you're prepared
> to install IE8, double-click on the saved file.
>
> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
> and third-party Windows Themes before installing IE8.
>
> => Close all open applications (i.e., anything with a taskbar icon) before
> installing or uninstalling IE8.
>
> => I would strongly recommend disabling your anti-virus application and any
> anti-spyware application's "system protections" (other than Defender's)
> before installing (or uninstalling) an IE upgrade. If you're running a
> third-party firewall, I would recommend disabling it and then enabling the
> Windows Firewall before installing (or uninstalling) an IE upgrade.
>
> => Create a Restore Point manually before installing IE8. [Do NOT use
> System Restore to remove/uninstall IE8; instead, see
> http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
> reinstalling IE8 per these recommendations. Norton users will need to see
> http://bertk.mvps.org/html/symantecdoc1.html.]
>
> => Reboot twice after installing or uninstalling IE8, then check-in at
> Windows Update and install any critical security updates offered.
>
> => For best chance of success with IE8, make certain that your anti-virus
> application, any anti-spyware applications (other than Defender), and your
> third-party firewall (if any) are supported in IE8 Final before you decide
> install it.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> spnorton wrote:
> > Running XP Pro SP3 with all updates except as listed below.
> >
> > Both IE8 and 2 Security updates (KB963093 & KB956572) won't install. I've
> > tried everything in the book... Download and run install locally, Safe
> > Mode,
> > Run as Administrator, etc. I've also run the "subinacl" utility to fix
> > permissions.
> >
> > Here is IE8 Install Log:

> <snip>
>
>

 
Reply With Quote
 
PA Bear [MS MVP]
Guest
Posts: n/a

 
      07-20-2009
The bulk of that log snippet notwithstanding, something's very wrong and has
been for a while if KB952954 (released in Aug-08) hasn't installed yet. (Be
sure to mention this to Tech Support!)

Moving on, the 0xf201 suggests that your anti-virus application or one or
more of your anti-spyware applications may be responsible for all this. See
my colleague TaurArian's reply in a related thread from last week:
http://groups.google.com/group/micro...97d9d09dfcf1c6

After configuring your anti-virus application per
http://support.microsoft.com/kb/822158, you might try the following:

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)

If still no joy, stick with MS Support.
--
~PA Bear


spnorton wrote:
> Thanks.
> I did put in a case yesterday and await a callback...
>
> I've done some more testing, and now I cannot install ANY updates...
> The logs seem similar....
> Here's the log from KB952954 in case something jumps out at you that might
> lead me to try some other fix... :-)
>
> 1.484: 2009/07/20 16:29:30.156 (local)
> 1.484:
> C:\WINDOWS\SoftwareDistribution\Download\db250b969 298d4b9909ab53611417a5a\update\update.exe
> (version 6.3.13.0)

<snip>
> 2.000: KB952954 Setup encountered an error: The update.ver file is not
> correct. [??]

<snip>
> 2.265: [dumpDownloadTask] We have all necessary files for the package to
> install. Return STATUS_READY_TO_INSTALL
> 2.265: dumpDownloadTask returned 0xf201 (ready to install)
> 2.281: KB952954 installation did not complete.
> 2.281: Update.exe extended error code = 0xf201
>
> "PA Bear [MS MVP]" wrote:
>
>> Forget about IE8 for now [1] and only concentrate on KB963093 & KB956572.
>>
>> While you could search your windowsupdate.log for Errors associated with
>> the failed installs of KB963093 & KB956572 (or find the Errors in the
>> Update History section at Windows Update website), you'll be better off
>> opening a free support incident instead. And if you can get KB963093 &
>> KB956572 installed, chances are you'll be able to get IE8 installed [2],
>> too.
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB963093).
>>
>> Tip: Do NOT mention IE8 failing to install or ask any other questions!!
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>>
>> ======================
>> [1] Go to http://windowsupdate.com | Select CUSTOM and scan | Uncheck IE8
>> and "hide" it for now.
>>
>> [2] If need be, no-charge support for Internet Explorer 8 installation,
>> set-up and usage (only) is available via the phone based on your locale
>> through 31 December 2009. Customers must be running Windows XP or Windows
>> Vista in a non-domain environment.
>> => US & CA Residents: 1-866-234-6020
>> => Other locales:
>> https://support.microsoft.com/oas/de...px?&prid=13043
>>
>> My personal recommendations include:
>>
>> => Install IE8 manually, not via Windows Update/Automatic Updates!! =>
>> http://www.microsoft.com/windows/int...ide-sites.aspx
>>
>> NB: Save the installer to your desktop, do not Run it. When you're
>> prepared to install IE8, double-click on the saved file.
>>
>> => Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
>> and third-party Windows Themes before installing IE8.
>>
>> => Close all open applications (i.e., anything with a taskbar icon)
>> before
>> installing or uninstalling IE8.
>>
>> => I would strongly recommend disabling your anti-virus application and
>> any
>> anti-spyware application's "system protections" (other than Defender's)
>> before installing (or uninstalling) an IE upgrade. If you're running a
>> third-party firewall, I would recommend disabling it and then enabling
>> the
>> Windows Firewall before installing (or uninstalling) an IE upgrade.
>>
>> => Create a Restore Point manually before installing IE8. [Do NOT use
>> System Restore to remove/uninstall IE8; instead, see
>> http://support.microsoft.com/kb/957700. Then use the Restore Point prior
>> to reinstalling IE8 per these recommendations. Norton users will need to
>> see http://bertk.mvps.org/html/symantecdoc1.html.]
>>
>> => Reboot twice after installing or uninstalling IE8, then check-in at
>> Windows Update and install any critical security updates offered.
>>
>> => For best chance of success with IE8, make certain that your anti-virus
>> application, any anti-spyware applications (other than Defender), and
>> your
>> third-party firewall (if any) are supported in IE8 Final before you
>> decide
>> install it.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>>
>> spnorton wrote:
>>> Running XP Pro SP3 with all updates except as listed below.
>>>
>>> Both IE8 and 2 Security updates (KB963093 & KB956572) won't install.
>>> I've
>>> tried everything in the book... Download and run install locally, Safe
>>> Mode,
>>> Run as Administrator, etc. I've also run the "subinacl" utility to fix
>>> permissions.
>>>
>>> Here is IE8 Install Log:

>> <snip>


 
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