If I am on their contact list, why do I keep getting....

Someone added me to their list of contacts, and sent me a message, but when I
try to email them back I keep getting the following:
"Diagnostic-Code: smtp;550 Requested action not taken: mailbox unavailable"

I am still in their list of contacts so can anyone tell me why this is
happening?

Greetings,

Well assuming it's a hotmail or msn.com account, it may have just been deactivated. If you
don't sign into your Hotmail account regularly (and don't have a MSN/Hotmail subscription),
the mailbox will be closed. However, the Messenger account will still exist and be usable.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Jenny23098" <> wrote in message
news:1A76965F-310E-4751-88E3-...
> Someone added me to their list of contacts, and sent me a message, but when I
> try to email them back I keep getting the following:
> "Diagnostic-Code: smtp;550 Requested action not taken: mailbox unavailable"
>
> I am still in their list of contacts so can anyone tell me why this is
> happening?

Yes, it's an msn account. It's from a friend who is deployed overseas and he
isn't online a lot, he just emails every now and again to contact friends to
let us know he is well.
I had answered initially and it went through ok, but then about a week later
I tried and got that message.

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Well assuming it's a hotmail or msn.com account, it may have just been deactivated. If you
> don't sign into your Hotmail account regularly (and don't have a MSN/Hotmail subscription),
> the mailbox will be closed. However, the Messenger account will still exist and be usable.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "Jenny23098" <> wrote in message
> news:1A76965F-310E-4751-88E3-...
> > Someone added me to their list of contacts, and sent me a message, but when I
> > try to email them back I keep getting the following:
> > "Diagnostic-Code: smtp;550 Requested action not taken: mailbox unavailable"
> >
> > I am still in their list of contacts so can anyone tell me why this is
> > happening?
>
>

Hi,

I have a friend in the navy and he ended up using a different mail service (not publicly
available, or I'd mention it) as he was losing mail from his account being closed.

Have you only tried the once? it might've just been a temporary thing.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Jenny23098" <> wrote in message
news:C5464489-4240-4BA3-8722-...
> Yes, it's an msn account. It's from a friend who is deployed overseas and he
> isn't online a lot, he just emails every now and again to contact friends to
> let us know he is well.
> I had answered initially and it went through ok, but then about a week later
> I tried and got that message.
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Well assuming it's a hotmail or msn.com account, it may have just been deactivated. If
>> you
>> don't sign into your Hotmail account regularly (and don't have a MSN/Hotmail
>> subscription),
>> the mailbox will be closed. However, the Messenger account will still exist and be
>> usable.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>> "Jenny23098" <> wrote in message
>> news:1A76965F-310E-4751-88E3-...
>> > Someone added me to their list of contacts, and sent me a message, but when I
>> > try to email them back I keep getting the following:
>> > "Diagnostic-Code: smtp;550 Requested action not taken: mailbox unavailable"
>> >
>> > I am still in their list of contacts so can anyone tell me why this is
>> > happening?
>>
>>

Hmm, maybe that's what's happening.
Yes, I am trying every now and again at different times, and the same thing
keeps happening.

He did say on another occasion some time ago that he's using a blackberry
and it doesn't always work well with email.




"Jonathan Kay [MVP]" wrote:

> Hi,
>
> I have a friend in the navy and he ended up using a different mail service (not publicly
> available, or I'd mention it) as he was losing mail from his account being closed.
>
> Have you only tried the once? it might've just been a temporary thing.
>
> --
> Jonathan Kay