If *only* windows update wouldn't have worked!

I'm at the end of my rope. I've been using my Dell Inspiron 9300 (XPSP2) for
nearly 3 years without incident. The only change ever made to the laptop is
that which autoupdate delivers- as I call, the "monthly visitor".
After the June Security updates, I lose HTTP connections after about 10 mins
(rebooting brings it back)
Https and FTP still work.
I can ping external- such as www.hotmail.com
MSN Messenger still works.
Network Monitor shows only that the remote server "resets" or refuses the
connection.

I am running over a HNS Directway satellite connection. If I dial up over my
modem to PeoplePC, AND vpn into my corp network, then the problem does not
display itself. (Cisco Vpn Client)

It does not make a difference if I run over my wireless router, or plug the
cable into my laptop. It also doesn't make a difference if I drive to
starbucks, and attempt to get online via their TMobile hotspot. Same results.

Running in Safe Mode w/Networking does not display the problem.
System restore to checkpoint earlier than updates fails.

Have run every scan known to mankind- turned off Windows Firewall, Disabled
my Symantec Antivirus and nothing helps.

I've also reset the tcp/ip stack using netsh winsock reset- twice.

The problem began after the first automatic download of June updates. I
suspected KB951376 to be the problem, as it was the only patch (BlueTooth)
that seemed like it could affect my networking. I removed this update, and
eventually ALL of the June updates. The problem went away, then returned.
I went away for the weekend, came back- and autoupdate had lovingly
reinstalled all of the updates for me. My computer restarted on its own
accord, and I was working fine for the rest of the week. Not one to dismiss a
stroke of good luck, I went merrily on my way.
The problem returned on Friday. A check of installed updates showed that the
KB in question was back- only in a V2.
Removed V2, but the problem persisted.
Checked the registry, and found the KB was still installed- Looked again,
and noticed that V2 didn't replace the original KP951376, and it was
installed as well.
Removed it.
The problem still exists.

In summary- No http. Yes https. Yes FTP. Yes Ping. Yes Telnet.

Can anyone offer some advice?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

SecurityGirl wrote:
> I'm at the end of my rope. I've been using my Dell Inspiron 9300 (XPSP2)
> for
> nearly 3 years without incident. The only change ever made to the laptop
> is
> that which autoupdate delivers- as I call, the "monthly visitor".
> After the June Security updates, I lose HTTP connections after about 10
> mins
> (rebooting brings it back)
> Https and FTP still work.
> I can ping external- such as www.hotmail.com
> MSN Messenger still works.
> Network Monitor shows only that the remote server "resets" or refuses the
> connection.
>
> I am running over a HNS Directway satellite connection. If I dial up over
> my
> modem to PeoplePC, AND vpn into my corp network, then the problem does not
> display itself. (Cisco Vpn Client)
>
> It does not make a difference if I run over my wireless router, or plug
> the
> cable into my laptop. It also doesn't make a difference if I drive to
> starbucks, and attempt to get online via their TMobile hotspot. Same
> results.
>
> Running in Safe Mode w/Networking does not display the problem.
> System restore to checkpoint earlier than updates fails.
>
> Have run every scan known to mankind- turned off Windows Firewall,
> Disabled
> my Symantec Antivirus and nothing helps.
>
> I've also reset the tcp/ip stack using netsh winsock reset- twice.
>
> The problem began after the first automatic download of June updates. I
> suspected KB951376 to be the problem, as it was the only patch (BlueTooth)
> that seemed like it could affect my networking. I removed this update, and
> eventually ALL of the June updates. The problem went away, then returned.
> I went away for the weekend, came back- and autoupdate had lovingly
> reinstalled all of the updates for me. My computer restarted on its own
> accord, and I was working fine for the rest of the week. Not one to
> dismiss
> a stroke of good luck, I went merrily on my way.
> The problem returned on Friday. A check of installed updates showed that
> the
> KB in question was back- only in a V2.
> Removed V2, but the problem persisted.
> Checked the registry, and found the KB was still installed- Looked again,
> and noticed that V2 didn't replace the original KP951376, and it was
> installed as well.
> Removed it.
> The problem still exists.
>
> In summary- No http. Yes https. Yes FTP. Yes Ping. Yes Telnet.
>
> Can anyone offer some advice?

Thanks. I had already done that- and I'll share the final outcome after days
of working on this problem in the event anyone else has it too!

http://www.damnralph.com/CommentView...3d0d5e018.aspx

It was a very old driver installed by the Cisco VPN Client- vsdatant.sys-
from way back when it was "Zone Alarm Firewall" (pre Cisco, pre Linksys
buyouts).
This 2003 driver was too old and useless to handle the BlueTooth update. It
is also a nasty little thing, and you can not disable, uninstall, rename,
etc-- even as Administrator.

For those squeamish about touching the registry- no need.
Boot into "Safe Mode with Command Prompt" and rename the file.
If you don't know how to use the command prompt, let us know- we'll help you!

Thanks again!

"PA Bear [MS MVP]" wrote:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> SecurityGirl wrote:
> > I'm at the end of my rope. I've been using my Dell Inspiron 9300 (XPSP2)
> > for
> > nearly 3 years without incident. The only change ever made to the laptop
> > is
> > that which autoupdate delivers- as I call, the "monthly visitor".
> > After the June Security updates, I lose HTTP connections after about 10
> > mins
> > (rebooting brings it back)
> > Https and FTP still work.
> > I can ping external- such as www.hotmail.com
> > MSN Messenger still works.
> > Network Monitor shows only that the remote server "resets" or refuses the
> > connection.
> >
> > I am running over a HNS Directway satellite connection. If I dial up over
> > my
> > modem to PeoplePC, AND vpn into my corp network, then the problem does not
> > display itself. (Cisco Vpn Client)
> >
> > It does not make a difference if I run over my wireless router, or plug
> > the
> > cable into my laptop. It also doesn't make a difference if I drive to
> > starbucks, and attempt to get online via their TMobile hotspot. Same
> > results.
> >
> > Running in Safe Mode w/Networking does not display the problem.
> > System restore to checkpoint earlier than updates fails.
> >
> > Have run every scan known to mankind- turned off Windows Firewall,
> > Disabled
> > my Symantec Antivirus and nothing helps.
> >
> > I've also reset the tcp/ip stack using netsh winsock reset- twice.
> >
> > The problem began after the first automatic download of June updates. I
> > suspected KB951376 to be the problem, as it was the only patch (BlueTooth)
> > that seemed like it could affect my networking. I removed this update, and
> > eventually ALL of the June updates. The problem went away, then returned.
> > I went away for the weekend, came back- and autoupdate had lovingly
> > reinstalled all of the updates for me. My computer restarted on its own
> > accord, and I was working fine for the rest of the week. Not one to
> > dismiss
> > a stroke of good luck, I went merrily on my way.
> > The problem returned on Friday. A check of installed updates showed that
> > the
> > KB in question was back- only in a V2.
> > Removed V2, but the problem persisted.
> > Checked the registry, and found the KB was still installed- Looked again,
> > and noticed that V2 didn't replace the original KP951376, and it was
> > installed as well.
> > Removed it.
> > The problem still exists.
> >
> > In summary- No http. Yes https. Yes FTP. Yes Ping. Yes Telnet.
> >
> > Can anyone offer some advice?
>
>

You're welcome & thanks for posting your feedback.

[Wow, that glitch has been around since 07 May 2003! You're lucky it hadn't
"bitten" you before now.]


SecurityGirl wrote:
> Thanks. I had already done that- and I'll share the final outcome after
> days
> of working on this problem in the event anyone else has it too!
>
> http://www.damnralph.com/CommentView...3d0d5e018.aspx
>
> It was a very old driver installed by the Cisco VPN Client- vsdatant.sys-
> from way back when it was "Zone Alarm Firewall" (pre Cisco, pre Linksys
> buyouts).
> This 2003 driver was too old and useless to handle the BlueTooth update.
> It
> is also a nasty little thing, and you can not disable, uninstall, rename,
> etc-- even as Administrator.
>
> For those squeamish about touching the registry- no need.
> Boot into "Safe Mode with Command Prompt" and rename the file.
> If you don't know how to use the command prompt, let us know- we'll help
> you!
>
> Thanks again!
>
> "PA Bear [MS MVP]" wrote:
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>> SecurityGirl wrote:
>>> I'm at the end of my rope. I've been using my Dell Inspiron 9300 (XPSP2)
>>> for
>>> nearly 3 years without incident. The only change ever made to the laptop
>>> is
>>> that which autoupdate delivers- as I call, the "monthly visitor".
>>> After the June Security updates, I lose HTTP connections after about 10
>>> mins
>>> (rebooting brings it back)
>>> Https and FTP still work.
>>> I can ping external- such as www.hotmail.com
>>> MSN Messenger still works.
>>> Network Monitor shows only that the remote server "resets" or refuses
>>> the
>>> connection.
>>>
>>> I am running over a HNS Directway satellite connection. If I dial up
>>> over
>>> my
>>> modem to PeoplePC, AND vpn into my corp network, then the problem does
>>> not
>>> display itself. (Cisco Vpn Client)
>>>
>>> It does not make a difference if I run over my wireless router, or plug
>>> the
>>> cable into my laptop. It also doesn't make a difference if I drive to
>>> starbucks, and attempt to get online via their TMobile hotspot. Same
>>> results.
>>>
>>> Running in Safe Mode w/Networking does not display the problem.
>>> System restore to checkpoint earlier than updates fails.
>>>
>>> Have run every scan known to mankind- turned off Windows Firewall,
>>> Disabled
>>> my Symantec Antivirus and nothing helps.
>>>
>>> I've also reset the tcp/ip stack using netsh winsock reset- twice.
>>>
>>> The problem began after the first automatic download of June updates. I
>>> suspected KB951376 to be the problem, as it was the only patch
>>> (BlueTooth)
>>> that seemed like it could affect my networking. I removed this update,
>>> and
>>> eventually ALL of the June updates. The problem went away, then
>>> returned.
>>> I went away for the weekend, came back- and autoupdate had lovingly
>>> reinstalled all of the updates for me. My computer restarted on its own
>>> accord, and I was working fine for the rest of the week. Not one to
>>> dismiss
>>> a stroke of good luck, I went merrily on my way.
>>> The problem returned on Friday. A check of installed updates showed that
>>> the
>>> KB in question was back- only in a V2.
>>> Removed V2, but the problem persisted.
>>> Checked the registry, and found the KB was still installed- Looked
>>> again,
>>> and noticed that V2 didn't replace the original KP951376, and it was
>>> installed as well.
>>> Removed it.
>>> The problem still exists.
>>>
>>> In summary- No http. Yes https. Yes FTP. Yes Ping. Yes Telnet.
>>>
>>> Can anyone offer some advice?