I'm getting the below error message

Account: 'pop.secureserver.net', Server: 'pop.secureserver.net', Protocol:
POP3, Server Response: '-ERR authorization first', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

Any suggestions on how to fix?

Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure that "Log on using Secure Password Authentication" is not enabled.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"ehale117" <> wrote in message news:40C4C8B2-8602-4D85-A0B1-...
> Account: 'pop.secureserver.net', Server: 'pop.secureserver.net', Protocol:
> POP3, Server Response: '-ERR authorization first', Port: 110, Secure(SSL):
> No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>
> Any suggestions on how to fix?

Thanks Gary.

Now I can receive email, but cannot send.
here is the error:
Subject 'CA-FNO1038 ATT', Account: 'pop.secureserver.net', Server:
'smtpout.secureserver.net', Protocol: SMTP, Server Response: '250
PIPELINING', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
0x800CCC7D

your thoughts?




"Gary VanderMolen (MS MVP)" wrote:

> Go to Tools, Accounts, select that mail account, Properties, Servers.
> Make sure that "Log on using Secure Password Authentication" is not enabled.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "ehale117" <> wrote in message news:40C4C8B2-8602-4D85-A0B1-...
> > Account: 'pop.secureserver.net', Server: 'pop.secureserver.net', Protocol:
> > POP3, Server Response: '-ERR authorization first', Port: 110, Secure(SSL):
> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> >
> > Any suggestions on how to fix?
> .
>

Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option. That mail server doesn't use SSL.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"ehale117" <> wrote in message news:2C5C39E8-BFD8-4BDD-9753-...
> Thanks Gary.
>
> Now I can receive email, but cannot send.
> here is the error:
> Subject 'CA-FNO1038 ATT', Account: 'pop.secureserver.net', Server:
> 'smtpout.secureserver.net', Protocol: SMTP, Server Response: '250
> PIPELINING', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
> 0x800CCC7D
>
> your thoughts?
>
>
>
>
> "Gary VanderMolen (MS MVP)" wrote:
>
>> Go to Tools, Accounts, select that mail account, Properties, Servers.
>> Make sure that "Log on using Secure Password Authentication" is not enabled.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "ehale117" <> wrote in message news:40C4C8B2-8602-4D85-A0B1-...
>> > Account: 'pop.secureserver.net', Server: 'pop.secureserver.net', Protocol:
>> > POP3, Server Response: '-ERR authorization first', Port: 110, Secure(SSL):
>> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>> >
>> > Any suggestions on how to fix?
>> .
>>

thanks Gary, you're a godsend

"Gary VanderMolen (MS MVP)" wrote:

> Go to Tools, Accounts, select that account, Properties, Advanced,
> then uncheck the SSL option. That mail server doesn't use SSL.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "ehale117" <> wrote in message news:2C5C39E8-BFD8-4BDD-9753-...
> > Thanks Gary.
> >
> > Now I can receive email, but cannot send.
> > here is the error:
> > Subject 'CA-FNO1038 ATT', Account: 'pop.secureserver.net', Server:
> > 'smtpout.secureserver.net', Protocol: SMTP, Server Response: '250
> > PIPELINING', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
> > 0x800CCC7D
> >
> > your thoughts?
> >
> >
> >
> >
> > "Gary VanderMolen (MS MVP)" wrote:
> >
> >> Go to Tools, Accounts, select that mail account, Properties, Servers.
> >> Make sure that "Log on using Secure Password Authentication" is not enabled.
> >>
> >> --
> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> http://mvp.support.microsoft.com/def...le/vandermolen
> >>
> >>
> >> "ehale117" <> wrote in message news:40C4C8B2-8602-4D85-A0B1-...
> >> > Account: 'pop.secureserver.net', Server: 'pop.secureserver.net', Protocol:
> >> > POP3, Server Response: '-ERR authorization first', Port: 110, Secure(SSL):
> >> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> >> >
> >> > Any suggestions on how to fix?
> >> .
> >>
> .
>

You're very welcome. Glad to help.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"ehale117" <> wrote in message news:5DE086E8-3230-49DE-8F04-...
> thanks Gary, you're a godsend
>
> "Gary VanderMolen (MS MVP)" wrote:
>
>> Go to Tools, Accounts, select that account, Properties, Advanced,
>> then uncheck the SSL option. That mail server doesn't use SSL.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "ehale117" <> wrote in message news:2C5C39E8-BFD8-4BDD-9753-...
>> > Thanks Gary.
>> >
>> > Now I can receive email, but cannot send.
>> > here is the error:
>> > Subject 'CA-FNO1038 ATT', Account: 'pop.secureserver.net', Server:
>> > 'smtpout.secureserver.net', Protocol: SMTP, Server Response: '250
>> > PIPELINING', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
>> > 0x800CCC7D
>> >
>> > your thoughts?
>> >
>> >
>> >
>> >
>> > "Gary VanderMolen (MS MVP)" wrote:
>> >
>> >> Go to Tools, Accounts, select that mail account, Properties, Servers.
>> >> Make sure that "Log on using Secure Password Authentication" is not enabled.
>> >>
>> >> --
>> >> Gary VanderMolen, Microsoft MVP (Mail)
>> >> http://mvp.support.microsoft.com/def...le/vandermolen
>> >>
>> >>
>> >> "ehale117" <> wrote in message news:40C4C8B2-8602-4D85-A0B1-...
>> >> > Account: 'pop.secureserver.net', Server: 'pop.secureserver.net', Protocol:
>> >> > POP3, Server Response: '-ERR authorization first', Port: 110, Secure(SSL):
>> >> > No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>> >> >
>> >> > Any suggestions on how to fix?
>> >> .
>> >>
>> .
>>