0x80070005 - "access denied" to the registry keys involved in Windows Update
Disclaimer: Modifying the registry can cause serious problems that may
require
you to reinstall your operating system. Use the information provided at your
own
risk.
For further help; see Description of the Microsoft Windows registry
http://support.microsoft.com/kb/256986/
How to back up, edit, and restore the registry in Windows XP and Windows
Server
2003
http://support.microsoft.com/kb/322756
Check points:
Make sure the Administrators group has Full Control permissions to the Auto
Update registry key.
1. Use an account that has administrative credentials to log on to the
Windows
XP computer.
2. Click Start, click Run, and then type the following command: regedit
3. Click OK.
4. Navigate to the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto Update
5. Right-click the Auto Update folder, and then click Permissions.
6. Make sure that the Administrators group has Full Control.
Also check especially if the WindowsUpdate.log file will also read errors
0x80070005 and 0x80080005
(for Windows XP & Windows Server 2003
Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full
Control
and Read permissions. NOTE: In certain instances, these check boxes are
grayed
out. Ensure all accounts have appropriate permissions.
Click Apply, Click OK, Close the Registry Editor.
Restart the system.
If you're using Windows XP Pro make sure it hasn't been disabled by Group
Policy:-
Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
Components/Windows Update. In the right pane, double click, Remove access to
all
Windows Update Features and set it to the default "not configured"
Another workaround is to use Regmon and see for what keys get "Access
Denied",
or
Restore the permission back to default
http://support.microsoft.com/kb/313222/EN-US/
How to reset security settings back to the defaults - WinXP Professional
Regmon is a Registry monitoring utility that will show you which applications
are accessing your Registry, which keys they are accessing, and the Registry
data that they are reading and writing - all in real-time
http://www.sysinternals.com/Utilities/Regmon.html
If you're using Windows XP Home Edition check to see you haven't got the key
"DisableWindowsUpdateAccess"
Locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\
WindowsUpdate
If you see a key in the right pane called "DisableWindowsUpdateAccess", then
to
access the Windows Update site, the data value should be a zero "0".
If the value is set to a one "1", then you are currently configured to DENY
access to the Windows Update site.
To change the data value, double-click on the key name and set the value to a
zero "0".
Now locate this key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\Explorer]
Do you see the key called: "NoWindowsUpdate"
To access the Windows Update site, the data value should be a zero "0".
If the value is set to a one "1", then your PC is currently configured to
DENY
access to the Windows Update site.
To change the data value, double-click on the key name and set the value to a
zero "0".
After you have changed the data values, close regedit and reboot the computer
and try Windows Update again.
For Windows 98 and Windows ME
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
Access Denied. Please check with your System Administrator (Windows 98 and
Windows ME)
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
"Angelblues" wrote:
> I can no longer use the update in MS
> Everytime I try all I get is
> [Error number: 0x80070005]
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> I've researched this for hours and all the link that would give a KB are gone
>
> Help plz
>