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I'm trying use windows update and i get this -Error number: 0x8007

 
 
lospl
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      08-03-2009
I'm trying to do a windows update but i get the following error
Error number: 0x80070002

I had a virus that i removed. I'm on winxp sp3.

any suggestions?
 
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PA Bear [MS MVP]
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      08-03-2009
You've got more work to do!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002



lospl wrote:
> I'm trying to do a windows update but i get the following error
> Error number: 0x80070002
>
> I had a virus that i removed. I'm on winxp sp3.
>
> any suggestions?


 
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lospl
Guest
Posts: n/a

 
      08-03-2009
system can not find specified file when i try to start automatic update
services.
suggestions?


"ANONYMOUS" wrote:

> On 3 Aug, 20:30, lospl <lo...@discussions.microsoft.com> wrote:
> > I'm trying to do a windows update but i get the following error
> > Error number: 0x80070002
> >
> > I had a virus that i removed. I'm on winxp sp3.
> >
> > any suggestions?

>
> Please ignore the post by that muppet called Pig-Bear.
>
> May I suggest that you read this article instead as it is highly
> relevant to your situation:
>
> http://support.microsoft.com/kb/910336
>
> Let us know if it solved the problem. If not post back with further
> info.
>
>

 
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TaurArian
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Posts: n/a

 
      08-03-2009
On the assumption that your computer is totally virus free, then use this
article to show you now to reinstall the Windows Update Service
You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update
http://support.microsoft.com/kb/883614

K


lospl wrote:
:: system can not find specified file when i try to start automatic
:: update services.
:: suggestions?
::
::
:: "ANONYMOUS" wrote:
::
::: On 3 Aug, 20:30, lospl <lo...@discussions.microsoft.com> wrote:
:::: I'm trying to do a windows update but i get the following error
:::: Error number: 0x80070002
::::
:::: I had a virus that i removed. I'm on winxp sp3.
::::
:::: any suggestions?
:::
::: Please ignore the post by that muppet called Pig-Bear.
:::
::: May I suggest that you read this article instead as it is highly
::: relevant to your situation:
:::
::: http://support.microsoft.com/kb/910336
:::
::: Let us know if it solved the problem. If not post back with further
::: info.





 
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