Important won't install since August 2008!

Hi there, I am at the end of my tether with this, not able to install 2
security updates that I think is causing problems with devices on my computer
too! I have even replaced my hard disc to try and correct problems.
Windows Vista Business, VAIO VGN-SZ5MN/B laptop.
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Download size: 3.8 MB
Update type: Important

Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Download size: 3.8 MB
Update type: Important

The above information is the updates that need installing, the error codes
that arise are: 737D and 80070643 Can you help??????? Please!

If MS Office 2007 is installed, insert the Office CD into the appropriate
drive bay before attempting to install KB951338.

If, however, PowerPoint Viewer 2007 is installed, uninstall it, reboot, and
then download/install PowerPoint Viewer 2007 SP1:
http://www.microsoft.com/downloads/d...c-3e151e4dc790
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

In real need! wrote:
> Hi there, I am at the end of my tether with this, not able to install 2
> security updates that I think is causing problems with devices on my
> computer too! I have even replaced my hard disc to try and correct
> problems.
> Windows Vista Business, VAIO VGN-SZ5MN/B laptop.
> Security Update for Microsoft Office PowerPoint 2007 (KB951338)
> Download size: 3.8 MB
> Update type: Important
>
> Security Update for Microsoft Office PowerPoint 2007 (KB951338)
> Download size: 3.8 MB
> Update type: Important
>
> The above information is the updates that need installing, the error codes
> that arise are: 737D and 80070643 Can you help??????? Please!

"PA Bear [MS MVP]" wrote:

> If MS Office 2007 is installed, insert the Office CD into the appropriate
> drive bay before attempting to install KB951338.
>
> If, however, PowerPoint Viewer 2007 is installed, uninstall it, reboot, and
> then download/install PowerPoint Viewer 2007 SP1:
> http://www.microsoft.com/downloads/d...c-3e151e4dc790
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> In real need! wrote:
> > Hi there, I am at the end of my tether with this, not able to install 2
> > security updates that I think is causing problems with devices on my
> > computer too! I have even replaced my hard disc to try and correct
> > problems.
> > Windows Vista Business, VAIO VGN-SZ5MN/B laptop.
> > Security Update for Microsoft Office PowerPoint 2007 (KB951338)
> > Download size: 3.8 MB
> > Update type: Important
> >
> > Security Update for Microsoft Office PowerPoint 2007 (KB951338)
> > Download size: 3.8 MB
> > Update type: Important
> >
> > The above information is the updates that need installing, the error codes
> > that arise are: 737D and 80070643 Can you help??????? Please!
>
> ok, i don't have pp or office?

n real need! wrote:
>>> Hi there, I am at the end of my tether with this, not able to install 2
>>> security updates that I think is causing problems with devices on my
>>> computer too! I have even replaced my hard disc to try and correct
>>> problems.
>>> Windows Vista Business, VAIO VGN-SZ5MN/B laptop.
>>> Security Update for Microsoft Office PowerPoint 2007 (KB951338)
>>> Download size: 3.8 MB
>>> Update type: Important
>>>
>>> Security Update for Microsoft Office PowerPoint 2007 (KB951338)
>>> Download size: 3.8 MB
>>> Update type: Important
>>>
>>> The above information is the updates that need installing, the error
>>> codes
>>> that arise are: 737D and 80070643 Can you help??????? Please!
>>>
>> If MS Office 2007 is installed, insert the Office CD into the appropriate
>> drive bay before attempting to install KB951338.
>>
>> If, however, PowerPoint Viewer 2007 is installed, uninstall it, reboot,
>> and
>> then download/install PowerPoint Viewer 2007 SP1:
>> http://www.microsoft.com/downloads/d...c-3e151e4dc790
>>
>
> ok, i don't have pp or office?

Is MS Office PowerPoint Viewer (2007 or 2003 or...) listed in Add/Remove
Programs?

Is any version of MS Office (e.g., 2003) listed in Add/Remove Programs? If
so, is "Compatibility Pack for the 2007 Office system" listed in Add/Remove
Programs?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

"PA Bear [MS MVP]" wrote:

> n real need! wrote:
> >>> Hi there, I am at the end of my tether with this, not able to install 2
> >>> security updates that I think is causing problems with devices on my
> >>> computer too! I have even replaced my hard disc to try and correct
> >>> problems.
> >>> Windows Vista Business, VAIO VGN-SZ5MN/B laptop.
> >>> Security Update for Microsoft Office PowerPoint 2007 (KB951338)
> >>> Download size: 3.8 MB
> >>> Update type: Important
> >>>
> >>> Security Update for Microsoft Office PowerPoint 2007 (KB951338)
> >>> Download size: 3.8 MB
> >>> Update type: Important
> >>>
> >>> The above information is the updates that need installing, the error
> >>> codes
> >>> that arise are: 737D and 80070643 Can you help??????? Please!
> >>>
> >> If MS Office 2007 is installed, insert the Office CD into the appropriate
> >> drive bay before attempting to install KB951338.
> >>
> >> If, however, PowerPoint Viewer 2007 is installed, uninstall it, reboot,
> >> and
> >> then download/install PowerPoint Viewer 2007 SP1:
> >> http://www.microsoft.com/downloads/d...c-3e151e4dc790
> >>
> >
> > ok, i don't have pp or office?
>
> Is MS Office PowerPoint Viewer (2007 or 2003 or...) listed in Add/Remove
> Programs?
>
> Is any version of MS Office (e.g., 2003) listed in Add/Remove Programs? If
> so, is "Compatibility Pack for the 2007 Office system" listed in Add/Remove
> Programs?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/


I have the same problem/errors in my eventlog.
yes it is intalled/listed:
- Office 2003 SP3
- Power Point 2007 viewer
- Compatibility Pack for the 2007 Office system

So, what I had to do?

Please begin a new thread about your problem to avoid confusion, Thom.

Thom wrote:
<snip>
> I have the same problem/errors in my eventlog.
> yes it is intalled/listed:
> - Office 2003 SP3
> - Power Point 2007 viewer
> - Compatibility Pack for the 2007 Office system
>
> So, what I had to do?