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Impossible to install kb office 2003 error 1648

 
 
Robby
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Posts: n/a

 
      01-30-2007
Hello,

With WSUS i update the office 2003 but i have a problem with the
installation for KB.

a error message log :
MSI (s) (84:E4) [17:54:59:873]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (84:E4) [17:54:59:873]: End dialog not enabled
MSI (s) (84:E4) [17:54:59:873]: Original package ==>
C:\WINDOWS\Installer\1ae1ef.msi
MSI (s) (84:E4) [17:54:59:873]: Package we're running from ==>
C:\WINDOWS\Installer\1ae1ef.msi
MSI (s) (84:E4) [17:54:59:936]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{9113040C-6000-11D3-8CFE-0150048383C9}'.
MSI (s) (84:E4) [17:54:59:936]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (84:E4) [17:54:59:936]: MSCOREE not loaded loading copy from
system32
MSI (s) (84:E4) [17:54:59:936]: Machine policy value 'AllowLockdownBrowse'
is 0
MSI (s) (84:E4) [17:54:59:936]: Machine policy value 'DisableBrowse' is 0
MSI (s) (84:E4) [17:54:59:936]: File will have security applied from OpCode.
MSI (s) (84:E4) [17:55:00:185]: Original patch ==>
C:\WINDOWS\SoftwareDistribution\Download\aa281148d fd90c3f643653db13851c65\OTKLOADR.MSP
MSI (s) (84:E4) [17:55:00:185]: Patch we're running from ==>
C:\WINDOWS\Installer\ced82.msp
MSI (s) (84:E4) [17:55:00:185]: SOFTWARE RESTRICTION POLICY: Verifying
patch -->
'C:\WINDOWS\SoftwareDistribution\Download\aa281148 dfd90c3f643653db13851c65\OTKLOADR.MSP'
against software restriction policy
MSI (s) (84:E4) [17:55:00:185]: Note: 1: 2262 2: DigitalSignature
3: -2147287038
MSI (s) (84:E4) [17:55:00:185]: SOFTWARE RESTRICTION POLICY:
C:\WINDOWS\SoftwareDistribution\Download\aa281148d fd90c3f643653db13851c65\OTKLOADR.MSP
is not digitally signed
MSI (s) (84:E4) [17:55:00:185]: SOFTWARE RESTRICTION POLICY:
C:\WINDOWS\SoftwareDistribution\Download\aa281148d fd90c3f643653db13851c65\OTKLOADR.MSP
is permitted to run at the 'unrestricted' authorization level.
MSI (s) (84:E4) [17:55:00:185]: SequencePatches starts. Product code:
{9113040C-6000-11D3-8CFE-0150048383C9}, Product version: 11.0.5614.0,
Upgrade code: {01130000-6000-11D3-8CFE-0050048383C9}, Product language 1036
MSI (s) (84:E4) [17:55:00:201]: PATCH SEQUENCER ERROR: revision summary info
property is missing from transform 81TTo81U in
C:\WINDOWS\SoftwareDistribution\Download\aa281148d fd90c3f643653db13851c65\OTKLOADR.MSP
patch
MSI (s) (84:E4) [17:55:00:201]: SequencePatches returns error 1648.
MSI (s) (84:E4) [17:55:00:201]: Produit : Microsoft Office Basic Edition
2003 - La mise à jour '{C6F1E87D-F3E1-4874-97EC-F87DAB6D6878}' n'a pas pu
être installée. Code d'erreur 1648. Des informations supplémentaires sont
disponibles dans le fichier journal
C:\DOCUME~1\Install\LOCALS~1\Temp\MSIce7c5.LOG.

MSI (s) (84:E4) [17:55:00:201]: Note: 1: 1708
MSI (s) (84:E4) [17:55:00:201]: Note: 1: 2729
MSI (s) (84:E4) [17:55:00:201]: Note: 1: 2729
MSI (s) (84:E4) [17:55:00:201]: Produit : Microsoft Office Basic Edition
2003 -- L'installation a échoué.

MSI (s) (84:E4) [17:55:00:216]: Attempting to delete file
C:\WINDOWS\Installer\ced82.msp
MSI (s) (84:E4) [17:55:00:216]: Attempting to delete file
C:\WINDOWS\Installer\ced82.msp
MSI (s) (84:E4) [17:55:00:216]: Unable to delete the file. LastError = 2
MSI (s) (84:E4) [17:55:00:216]: MainEngineThread is returning 1648
Aucune séquence valide n'a été trouvée pour l'ensemble de correctifs.
C:\WINDOWS\Installer\1ae1ef.msi
MSI (c) (3C:7C) [17:55:00:247]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (3C:7C) [17:55:00:247]: MainEngineThread is returning 1648
=== Verbose logging stopped: 29/01/2007 17:55:00 ===

I tried these solutions :
Rename of the directory Softwaredistribution but it's correct

Verify this keys
software\microsoft\office\11\delivery in registery but it's corect

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Nls\CodePage but it's
correct.

chek the service Automatic Update is on start automatic, it's correct

Check the file version for the files Wuauclt.exe and Wuaueng.dll
(both are in your %systemroot%\system32 folder). Both should be version of
5.4.3790.1851 or later ? OK 5.8

Office updates can be installed only via Windows Installer version 3.0.?
it's OK

Please have you another solution ?

Regards,


 
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