Hi,
Restart the system and hit F8 at startup to get the boot menu. Choose safe
mode and logon with the administrator account. Go to the control panel/users
and reset your user account password.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"janawheeler" <> wrote in message
news:...
>
> I just received my new laptop. I did the setup and entered a username
> and password. The password was entered twice and accepted. I tried to
> log in the first time and it says my password is invalid. My keyboard
> is set up was US and I have tried all combinations of caps and no caps.
> Will not let me log into my new computer. I can not enen get to the
> start button. Help!
>
>
> --
> janawheeler