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Incorrect password

 
 
janawheeler
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      04-07-2009

I just received my new laptop. I did the setup and entered a username
and password. The password was entered twice and accepted. I tried to
log in the first time and it says my password is invalid. My keyboard
is set up was US and I have tried all combinations of caps and no caps.
Will not let me log into my new computer. I can not enen get to the
start button. Help!


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janawheeler
 
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Rick Rogers
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      04-07-2009
Hi,

Restart the system and hit F8 at startup to get the boot menu. Choose safe
mode and logon with the administrator account. Go to the control panel/users
and reset your user account password.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"janawheeler" <> wrote in message
news:...
>
> I just received my new laptop. I did the setup and entered a username
> and password. The password was entered twice and accepted. I tried to
> log in the first time and it says my password is invalid. My keyboard
> is set up was US and I have tried all combinations of caps and no caps.
> Will not let me log into my new computer. I can not enen get to the
> start button. Help!
>
>
> --
> janawheeler


 
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SIW2
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      04-07-2009

janawheeler;1012541 Wrote:
> I just received my new laptop. I did the setup and entered a username
> and password. The password was entered twice and accepted. I tried to
> log in the first time and it says my password is invalid. My keyboard
> is set up was US and I have tried all combinations of caps and no caps.
> Will not let me log into my new computer. I can not enen get to the
> start button. Help!


Hi jana,

You may this tutorial useful

http://www.vistax64.com/tutorials/10...-password.html

Hope it helps

SIW2


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SIW2
 
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