Incorrect raid chipset update (Vista basic 64)

I currently own an Asus Striker 2 Formula motherboard which uses the 780i SLI
chipset, today after a format i did an update for my Vista, i unticked the
Raid chipset driver as it said it was for chipset 580, installed the 58
updates and rebooted. Once windows was back on i went back to windows update
and it said i had one update to install, i installed and then rebooted.

On windows loading screen i was met with blue screen of death, the driver i
just installed was that 5xx one.

I luckily didnt disable system restore and so was able to get my computer
back to how it was before that driver update. Where do i report windows
update trying to install the wrong update? Im sure it will happen to plenty
of others once the motherboard becomes cheaper - it needs to recognise the
difference between 5xx and 780i.

Dean,

See if you can contact them from here:
https://support.microsoft.com/oas/de...spx?gprid=6527

If not, perhaps I can do it. Let me know.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Dean P wrote:

> I currently own an Asus Striker 2 Formula motherboard which uses the 780i SLI
> chipset, today after a format i did an update for my Vista, i unticked the
> Raid chipset driver as it said it was for chipset 580, installed the 58
> updates and rebooted. Once windows was back on i went back to windows update
> and it said i had one update to install, i installed and then rebooted.
>
> On windows loading screen i was met with blue screen of death, the driver i
> just installed was that 5xx one.
>
> I luckily didnt disable system restore and so was able to get my computer
> back to how it was before that driver update. Where do i report windows
> update trying to install the wrong update? Im sure it will happen to plenty
> of others once the motherboard becomes cheaper - it needs to recognise the
> difference between 5xx and 780i.

Hi MowGreen, cheers for that mate, sent them a ticket to investigate.



"MowGreen [MVP]" wrote:

> Dean,
>
> See if you can contact them from here:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> If not, perhaps I can do it. Let me know.
>
> MowGreen [MVP 2003-2009]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Dean P wrote:
>
> > I currently own an Asus Striker 2 Formula motherboard which uses the 780i SLI
> > chipset, today after a format i did an update for my Vista, i unticked the
> > Raid chipset driver as it said it was for chipset 580, installed the 58
> > updates and rebooted. Once windows was back on i went back to windows update
> > and it said i had one update to install, i installed and then rebooted.
> >
> > On windows loading screen i was met with blue screen of death, the driver i
> > just installed was that 5xx one.
> >
> > I luckily didnt disable system restore and so was able to get my computer
> > back to how it was before that driver update. Where do i report windows
> > update trying to install the wrong update? Im sure it will happen to plenty
> > of others once the motherboard becomes cheaper - it needs to recognise the
> > difference between 5xx and 780i.
>

You're mowst welcome, Dean. And, thanks for taking the time to report
this issue.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Dean P wrote:

> Hi MowGreen, cheers for that mate, sent them a ticket to investigate.
>
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Dean,
>>
>>See if you can contact them from here:
>>https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>>If not, perhaps I can do it. Let me know.
>>
>>MowGreen [MVP 2003-2009]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Dean P wrote:
>>
>>
>>>I currently own an Asus Striker 2 Formula motherboard which uses the 780i SLI
>>>chipset, today after a format i did an update for my Vista, i unticked the
>>>Raid chipset driver as it said it was for chipset 580, installed the 58
>>>updates and rebooted. Once windows was back on i went back to windows update
>>>and it said i had one update to install, i installed and then rebooted.
>>>
>>>On windows loading screen i was met with blue screen of death, the driver i
>>>just installed was that 5xx one.
>>>
>>>I luckily didnt disable system restore and so was able to get my computer
>>>back to how it was before that driver update. Where do i report windows
>>>update trying to install the wrong update? Im sure it will happen to plenty
>>>of others once the motherboard becomes cheaper - it needs to recognise the
>>>difference between 5xx and 780i.
>>