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Info: Office Genuine Advantage Notifications (KB949810) failure when Task Scheduler Not Running

 
 
Phil Wilson
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      09-13-2009
This update will fail if the Windows Task Scheduler service is not running.
Analysis of the failed MSI log indicates it's calling a custom action called
CreateSchedule which is apparently dependent on the Task Scheduler service.
If you're like me and routinely mark this service "manual" you'll see this
error.
--
Phil Wilson


 
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PA Bear [MS MVP]
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      09-13-2009
Or just "hide" the OGAN update: It's NOT required.

Phil Wilson wrote:
> This update will fail if the Windows Task Scheduler service is not
> running.
> Analysis of the failed MSI log indicates it's calling a custom action
> called
> CreateSchedule which is apparently dependent on the Task Scheduler
> service.
> If you're like me and routinely mark this service "manual" you'll see this
> error.


 
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Kevin
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      09-13-2009

So what exactly is the question here? WGA is a very important security patch to
protect Microsoft's revenues and to stop you from being tempted to being a
pirate. It is highly recommended by Microsoft for users of Microsoft products
to install it so that Ms can keep a check on them.



Phil Wilson wrote:

> This update will fail if the Windows Task Scheduler service is not running.
> Analysis of the failed MSI log indicates it's calling a custom action called
> CreateSchedule which is apparently dependent on the Task Scheduler service.
> If you're like me and routinely mark this service "manual" you'll see this
> error.
> --
> Phil Wilson


 
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Shenan Stanley
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      09-13-2009
Phil Wilson wrote:
> This update will fail if the Windows Task Scheduler service is not
> running. Analysis of the failed MSI log indicates it's calling a
> custom action called CreateSchedule which is apparently dependent
> on the Task Scheduler service. If you're like me and routinely mark
> this service "manual" you'll see this error.


Kevin wrote:
> So what exactly is the question here? WGA is a very important
> security patch to protect Microsoft's revenues and to stop you from
> being tempted to being a pirate. It is highly recommended by
> Microsoft for users of Microsoft products to install it so that Ms
> can keep a check on them.


Or not.

Don't want it, don't install it. AFAIK, it is not a required update.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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Phil Wilson
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      09-14-2009
No question from me here. I'm just pointing out (that's why it says Info in
the subject) that after thrashing around with this problem on a few
computers and looking at the raw MSI log I discovered the issue. The
responses I've had so far aren't exactly what I'd expected for trying to be
a good Samaritan and pointing out why others may have the same problem.
Kevin, I am ENABLING people to install this if the reason it fails on them
is what happened to me.
--
Phil Wilson
Definitive Guide to Windows Installer
http://www.apress.com/book/view/1590592972

"Kevin" <> wrote in message
news:...
>
> So what exactly is the question here? WGA is a very important security
> patch to
> protect Microsoft's revenues and to stop you from being tempted to being a
> pirate. It is highly recommended by Microsoft for users of Microsoft
> products
> to install it so that Ms can keep a check on them.
>
>
>
> Phil Wilson wrote:
>
>> This update will fail if the Windows Task Scheduler service is not
>> running.
>> Analysis of the failed MSI log indicates it's calling a custom action
>> called
>> CreateSchedule which is apparently dependent on the Task Scheduler
>> service.
>> If you're like me and routinely mark this service "manual" you'll see
>> this
>> error.
>> --
>> Phil Wilson



 
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Wilson, Phil
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      09-14-2009
I have not verified this, but someone running Windows Live OneCare tells me
that this doesn't work. I suppose it's possible that the background check
that OneCare performs ignores settings from the UI mode in IE.
--
Phil Wilson
The Definitive Guide to Windows Installer
http://www.apress.com/book/view/1590592972


"PA Bear [MS MVP]" <> wrote in message
news:...
> Or just "hide" the OGAN update: It's NOT required.
>
> Phil Wilson wrote:
>> This update will fail if the Windows Task Scheduler service is not
>> running.
>> Analysis of the failed MSI log indicates it's calling a custom action
>> called
>> CreateSchedule which is apparently dependent on the Task Scheduler
>> service.
>> If you're like me and routinely mark this service "manual" you'll see
>> this
>> error.

>


 
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PA Bear [MS MVP]
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      09-14-2009
If OneCare is installed, it "replaces" Automatic Updates functionality.

Wilson, Phil wrote:
> I have not verified this, but someone running Windows Live OneCare tells
> me
> that this doesn't work. I suppose it's possible that the background check
> that OneCare performs ignores settings from the UI mode in IE.
>
> "PA Bear [MS MVP]" <> wrote in message
> news:...
>> Or just "hide" the OGAN update: It's NOT required.
>>
>> Phil Wilson wrote:
>>> This update will fail if the Windows Task Scheduler service is not
>>> running.
>>> Analysis of the failed MSI log indicates it's calling a custom action
>>> called
>>> CreateSchedule which is apparently dependent on the Task Scheduler
>>> service.
>>> If you're like me and routinely mark this service "manual" you'll see
>>> this
>>> error.


 
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MowGreen
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      09-14-2009
Phil Wilson wrote:

> No question from me here. I'm just pointing out (that's why it says Info in
> the subject) that after thrashing around with this problem on a few
> computers and looking at the raw MSI log I discovered the issue. The
> responses I've had so far aren't exactly what I'd expected for trying to be
> a good Samaritan and pointing out why others may have the same problem.
> Kevin, I am ENABLING people to install this if the reason it fails on them
> is what happened to me.


** Thanks for posting this info, Phil. ** The other posters could have
done that before starting a debate over whether this non-required update
should be installed or just ignored. Sometimes emotion get in the way of
good manners.
The confusion stems from the varying WGA/OGA updates ... the Validation
Tools determine if the software is Genuine, the others, which are *not*
required, are *Notification* tools that report to the User if they're
running pirated or Genuine sofware.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *not* have *non-security content* prechecked"





 
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