Thanks, but this is part of the same resolution I was
referring to from the Microsoft Knowledge Base, and which
I've tried.
Could there be something else out there or that I am
missing? Thanks again!
>-----Original Message-----
>
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>Under : Problem Downloading/Installing a Software (Non-
Driver) item
>See : Error 0x800A138F when scanning for updates
>
>" Problem Description:
>This problem occurs when you are trying to scan for
updates. When
>you scan the machine for updates, and then click on one
of the
>active links in the left pane, the installation process
does not
>complete.
>
>Resolutions:
>This behavior indicates that the scan process encountered
an error
>it could not recover from. You may be able to determine
the specific
>error by looking in the Windows Update.log file, located
in the
>Windows folder on Windows XP, Windows 98, and Windows
Millennium
>Edition. The folder is located in the Winnt folder on
Windows 2000.
>
>Temporarily disabling antivirus and firewall programs
while you use
>Windows Update may solve this problem. Be sure to enable
them again
>when you complete the update process.
>
>You might also be able to resolve this issue by deleting
all of the
>content in Program Files\Windowsupdate and Program
>Files\Windowsupdate\V4 except for the iuhist.xml file
located in
>Program Files\Windowsupdate\V4. "
>
>MowGreen [MVP]
>===============
>
>
CPD wrote:
After I click "Install Now", I get the error 0x800A138F,
and Windows Update fails. I then find the entry "Error
0x80070057: The parameter is incorrect" in the Windows
Update.log. The Windows Update Troubleshooter says this
can occur with NetOp or Lynx software, which require
registry format fixes. BUT I don't have either of these
software, so their registry entries don't exist.
Any suggestions will be greatly appreciated.