Install Failure W G A N (KB905474) and counterfeit alert

Anyone else with this install failure and pirate problem? Any fixes?

I recieved update message to install KB905474. I downloaded/installed.
It failed.
It tried a second time the next day.
It failed.
Then, when I booted up today I recieved message that my XP may be
counterfiet.

I bought this laptop new, directly from Dell in 2000. It's crashed and been
reloaded 2 or 3 times. I've always loaded it with the Operating System
Reinstallation CD provided from Dell and I've always applied all updates with
no failures --- until KB905474.

I read the threads on others with KB905474 failure so I ran
http://www.dowload.windowsupdate.com...d496154544.exe

But it didn't help.

Anyone know what I should do next?

Fran <> wrote:

> Anyone else with this install failure and pirate problem? Any fixes?
> I read the threads on others with KB905474 failure so I ran
> http://www.dowload.windowsupdate.com...d496154544.exe
>
> But it didn't help.

Go to the Windows Update site, click on the History link, locate the most
recent failed installation of 905474, and click the red cross in the Status
column. From the popup that appears, copy the diagostic error code into a
follow-up in this thread.

Also, please post that section of
C:\WINDOWS\WgaNotify.log
which relates to the most recent failed installation.

Also, go to http://www.microsoft.com/genuine/diag/ and click "Start
Diagnostic", and follow through with the instructions. If you reach the
other end, click "Windows Validation". After a reboot, does that fix the
problem?

Finally, to narrow down the possibilities a bit, can you download the
diagnostic
program from
http://go.microsoft.com/fwlink/?linkid=56062
run it, click "Copy to clipboard", and then paste the clipboard into a
follow-up in this thread.

--
Robin Walker [MVP Networking]

Hi Robin,
Thanks for you help.

Here's the trail of events I followed from your post:

Go to the Windows Update site, click on the History link, locate the most
recent failed installation of 905474, and click the red cross.....
** I turned pop-up blockers off and clicked on the most recent red x. No
pop-up with detail, just a pop-up containing only the word "Failed"

Also, please post that section of C:\WINDOWS\WgaNotify.log which relates to
the most recent failed installation.
**Nothing to Post (see note on item #1)

Also, go to http://www.microsoft.com/genuine/diag/ and click "Start
Diagnostic", and follow through with the instructions. If you reach the
other end, click "Windows Validation". After a reboot, does that fix the
problem?
**Yes, this seems to have solved the problem. I followed the instructions
and reached the other end. I now have "Validation"

I did not proceed to the remaining steps.
However, I have printed the step for the diagnostic and I will use that next
time I have a question to post.

THANKS ROBIN !!!!!
**Fran
_________________________________
"Robin Walker [MVP]" wrote:

> Fran <> wrote:
>
> > Anyone else with this install failure and pirate problem? Any fixes?
> > I read the threads on others with KB905474 failure so I ran
> > http://www.dowload.windowsupdate.com...d496154544.exe
> >
> > But it didn't help.
>
> Go to the Windows Update site, click on the History link, locate the most
> recent failed installation of 905474, and click the red cross in the Status
> column. From the popup that appears, copy the diagostic error code into a
> follow-up in this thread.
>
> Also, please post that section of
> C:\WINDOWS\WgaNotify.log
> which relates to the most recent failed installation.
>
> Also, go to http://www.microsoft.com/genuine/diag/ and click "Start
> Diagnostic", and follow through with the instructions. If you reach the
> other end, click "Windows Validation". After a reboot, does that fix the
> problem?
>
> Finally, to narrow down the possibilities a bit, can you download the
> diagnostic
> program from
> http://go.microsoft.com/fwlink/?linkid=56062
> run it, click "Copy to clipboard", and then paste the clipboard into a
> follow-up in this thread.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Robin I followed your inst and ran that download thru Wizard etc. after it
would not download with Windows update. That cleared it in Windows update
but it does not show in history. Should it show?

Duke
--
Brillant


"Robin Walker [MVP]" wrote:

> Fran <> wrote:
>
> > Anyone else with this install failure and pirate problem? Any fixes?
> > I read the threads on others with KB905474 failure so I ran
> > http://www.dowload.windowsupdate.com...d496154544.exe
> >
> > But it didn't help.
>
> Go to the Windows Update site, click on the History link, locate the most
> recent failed installation of 905474, and click the red cross in the Status
> column. From the popup that appears, copy the diagostic error code into a
> follow-up in this thread.
>
> Also, please post that section of
> C:\WINDOWS\WgaNotify.log
> which relates to the most recent failed installation.
>
> Also, go to http://www.microsoft.com/genuine/diag/ and click "Start
> Diagnostic", and follow through with the instructions. If you reach the
> other end, click "Windows Validation". After a reboot, does that fix the
> problem?
>
> Finally, to narrow down the possibilities a bit, can you download the
> diagnostic
> program from
> http://go.microsoft.com/fwlink/?linkid=56062
> run it, click "Copy to clipboard", and then paste the clipboard into a
> follow-up in this thread.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

duke <> wrote:

> Robin I followed your inst and ran that download thru Wizard etc.
> after it would not download with Windows update. That cleared it in
> Windows update but it does not show in history. Should it show?

That's normal: manually installed updates do not show in Windows Update
history.

--
Robin Walker [MVP Networking]